-Identified and engaged passive candidates through various sourcing techniques such as Boolean searches, LinkedIn Recruiter, and niche job boards, resulting in a steady influx of qualified candidates for open positions.-Collaborated closely with recruiters and hiring managers to understand role requirements and refine sourcing strategies, ensuring alignment with organizational goals and priorities.

-Supported three recruiters by scheduling high volume of interviews for the Salesdepartment using Workday.-Created and ensured delivery of candidate offer letters and new hire paperwork.-Monitored all new hire materials using DocuSign.-Initiated and sent out background checks for candidates in various countriesthrough Sterling.-Assisted in creating job requisitions in Workday.-Provide general administrative support to the Recruiting team.

• Manage social media of small businesses in order to build their social media presence• Manage and create all business ad campaigns• Create content for specific business and upload to social media

-Identifying order differences and processing subsequent payments and refunds to the customer to reconcile identified differences-Ability to excel in a fast growing/fast paced environment with moderate supervision-Delivering accuracy while prioritizing and managing deadlines -Share best practices with team members to enhance the quality and efficiency of support and contribute to the knowledge base

Perform final review of a sales contract by structuring deals, processing orders, and provisioning products to ensure orders are in compliance with company policySupport sales account executives covering multi-national business in Canada, US, and Latin America to ensure efficiency in closing dealsIdentify discrepancies in contracts and resolve them with the sales/legal team to assist resolution to customer billing investigationsCollaborate with Contract Specialists in identifying underlying process issues and internal control gaps and propose process changes when necessaryReview and process renewals on a daily basis to ensure customer has access to paid products

• Controlled the traffic of the security findings by managing the vulnerabilities through the Qualys system or remediating straight through the server• Worked with cross-functional teams to get the Qualys vulnerabilities findings patched and remediated before the servers become decommissioned• Kept and maintained servers running at all times through consistent communication with the Stakeholders

• Year Up is an intensive, competitive technical training and career development program with college level courses, professional training, followed by a six-month internship• Completed coursework in Professional Skills and Business Communications with specialized training in Cyber Security including Coding, Web Development, and Computer Networking• Awards: Best Speaker, Perfect Attendance, 2nd placed place in an Elevator Pitch competition out of 30 candidates

• Managed customer orders over the phone and in person to ensure accuracy and satisfaction• Managed 7 employees to make sure the orders were carried out effectively• Communicated with 25+ customers to provide customer satisfaction

• Developed 3 web pages, where I drafted and finalized them for small business owners• Facilitated meetings with small business owners to ensure high quality websites• Created good client-based relationships by maintaining communication between different stakeholders on the progress of the web sites.