Christopher Nehren Email & Phone Number

Pleasant Grove, Ut, Us

Lehi, Utah, United States

Established a retail real estate brokerage, expanding Atlas Real Estate into six additional states. Responsibilities include recruiting, training, sales, marketing, lead generation, compliance, data analysis, and financial reporting. Manage end-to-end brokerage operations and oversee single-family asset management, financial underwriting, placement, and disposition for third-party investors, asset management clients, and $4B fund. Ensure compliance with multi-state regulations, minimize risk and loss exposure through contract review and company-wide operating procedures. Conducted data analysis for strategic decisions and provided transparent financial reporting. Built strong investor and client relationships, leading to increased personal sales and investment capital placed. Drove operational efficiencies and collaborated with cross-functional teams to achieve growth and operational objectives. Oversee CRM training, automations, and maintain vendor relationships.• Recruited, trained, and currently lead a top-performing real estate team recognized by Zillow, ranked 5th in the country with $3 billion in gross sales. • Improved agent lead conversions by 150% year-over-year by implementing client-facing scripts, CRM automations, and sales training.• Cultivated relationships with investors and retail clients, resulting in over 100 personal transactions in the last 3 years.• Established and applied a comprehensive standard operating procedures and onboarding process, increasing efficiency and reducing training time.• Added revenue through effective sales funnel management, achieving the most revenue in brokerage history.• Acquired multiple property management clients, increasing annual recurring revenue by $1 million.

Lehi, Utah, United States

Denver, Colorado, United States

Devise and execute strategic plans to drive business growth and achieve financial targets. Direct branch managers and team members, ensuring alignment with organizational goals. Train, develop, inspect, recognize, and hold managers accountable for achieving positive results in growth, customer service (NPS), risk management, and team member development and retention. Maintain and grow the district’s credit pipeline of consumer and business commitments as well as the growth of deposits. Guide managers and team members through complex HR situations such as performance management, robberies, or ethical concerns. Conduct training at all levels as changes and initiatives are rolled out. Implement staffing strategies for retention, recruiting, and new team member onboarding. Actively participate and represent Wells Fargo in various community, civic, and professional settings.• Reduced turnover by 75% through personal development initiatives and comprehensive training programs.• Reduced over-the-counter losses by 50% by implementing strategic front-end training and daily oversight protocols on deposit, loan, and investment base of $1.5 billion.• Improved district sales by 350% by enhancing client relationships and implementing appointment-setting and rapport-building strategies.• Rated highest in team member satisfaction for 4 consecutive years for a team of 100+ individual contributors and managers.• Enhanced licensed and private bankers' client performance by augmenting their questioning techniques and collaborating with other lines of business to meet affluent customers' needs.

Denver, Colorado, United States

Responsible for leading, managing, and developing a diverse team, creating a culture of engagement, commitment, and accountability to business outcomes. Led a highly defined customer engagement process, coaching behaviors to enhance customer experience and drive business growth while ensuring operational excellence. Executed policies and procedures in alignment with regulations, audits, and escalation procedures, managing the allocation of people and financial resources. Coached and mentored a high-performing team to execute business strategies, achieve results, and drive growth. Resolved issues regarding customer and employee experience, risk, and team growth to meet business objectives. Engaged stakeholders, peers, and partners, building strong partnerships to deliver a customer-centric experience.• Created region-wide strategies for team member development, improving key performance indicators (KPIs) by 17%.• Ensured 100% of team members were eligible for incentives for 24 consecutive months by fostering a team culture.• Established robust risk and operational protocols, increasing audit scores to the 99th percentile.• Achieved Q12 Gallup Engagement Survey score of 4.8+ for a sales team of 35 individual contributors and managers.• Implemented client-first service strategies, improving customer experience scores by 20%.• Spearheaded regional risk management initiatives, achieving a 100% pass rate of audits through enhanced internal controls.

Salt Lake City, Utah, United States

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Business Administration And Management, General

Associate Of Science - As, Finance, General