Led an HR department of six, providing strategic and functional HR consultation across three PEO entities with focus on employee relations, HR administration, process implementation, regulatory compliance, organizational branding, recruitment, and compensation administration for multiple small to midsize firms/clients with a combined workforce of over 10,000 employees nationwide. • Managed a high volume of sensitive cases involving employee relations, workplace investigations, and supported clients dealing with Federal and State Agencies, such as the Equal Employment Opportunity Commission, US Dept. of Labor, and the Texas Workforce Commission• Enhanced service delivery processes and procedures for various HR transactions to meet both new and existing contract requirements, leading to increased client satisfaction.

Led the HR function for an IT/Cybersecurity Federal Contractor and managed the organization’s workforce to ensure that the human capital is aligned with strategic goals. Responsible for developing and implementing HR strategies, policies, and programs that support the overall objectives of the organization.• Championed organizational culture initiatives to enhance employee engagement efforts resulting in three Top Workplaces Awards (USA & 2 Regional, 2022-2024)• Led recruiting strategies focused on women in IT & cyber-security roles resulting in 36% of the firm’s workforce (24% industry avg.), and 60% of employees who are veterans resulting in a US Dept. of Labor HIREVETS Platinum Medallion Award (2020-2023)• Managed statutory compliance programs and DE&I efforts to develop Affirmative Action Plans which resulted in the successful completion of an Office of Federal Contract Compliance Programs Scheduling Letter Audit with no violations

Oversaw the HR operations in the US region for a global manufacturer with an impact on corporate initiatives. Areas of focus include employee relations, organizational design & development, human capital management, workforce management & planning, legal & regulatory compliance, branding, talent acquisition, compensation and benefit administration.• Championed operational initiatives to enhance efficiency of the Human Resources function, which resulted in cost reduction & avoidance savings totaling over $3.3M

Managed an HR department and consulted on a wide array of strategic & functional HR initiatives, in the areas of employee relations, HR administration, process implementation, regulatory compliance, organizational branding, recruitment, employee benefits and retirement plan administration for several small to mid-size firms/clients with a combined workforce in excess of 12,000 employees spanning throughout 48 states.

Managed an HR department and consulted on a wide array of strategic & functional HR initiatives, in the areas of employee relations, HR administration, process implementation, regulatory compliance, organizational branding, recruitment, employee benefits and retirement plan administration for several small to mid-size firms/clients with a combined workforce in excess of 12,000 employees spanning throughout 48 states.

Managed and consulted on Human Resources service delivery projects for Fortune 500 clients, in the areas of exit interviews, employee relations, Affirmative Action Plan development, Equal Employment Opportunity workforce demographic compliance reporting, HR analytics, absence management, payroll service delivery, total rewards, recruiting, forecasting, and inclusion and diversity. Performed compensation administration, workforce salary analyses, standardized and ad hoc reporting for a corporate workforce of over 7,000 employees. • Served as an Operational Excellence subject-matter-expert for client Human Resources service delivery teams and projects in order to streamline efficiency, and led business processes reviews which resulted in HR process optimization • Championed business excellence initiatives to drive efficiency of the Human Resources function, through cutting-edge systems, processes, and automation, with implemented process improvements innovations which resulted in cost reduction & client savings totaling over $100,000• Managed a high volume of sensitive cases involving leaves of absences, separations, payroll, and employee grievances resulting in a consistent completion rating of 99% to meet Service Level Agreement standards• Developed Human Resources processes and procedures for compensation administration, credentialing, and various human resources transactions to meet new and existing contract requirements which resulted in improved client satisfaction• Collaborated with Employee Relations and Human Resources Policy teams in over 30 Office of Federal Contract Compliance Programs Scheduling Letter Audits of the Affirmative Action Plans for the organization in a 9-month period that resulted in timely and accurate reporting within the federal 30 day reporting requirement• Mentored a U.S. Army Veteran in his efforts to start his own Recruiting Firm, and received national recognition with the firm’s US Corporate Citizenship Award

Provided Human Resources generalist services to government employees at military installations throughout the Greater San Antonio area, primary functional areas include staffing, performance management, and employee relations. Recruited non-appropriated fund roles, focusing on retail and food service positions, at the Lackland AFB Exchange main store and surrounding areas.

Served as an initial contact and consultant for a regional Human Resources department, that services over 1000 employees across San Antonio and Austin, to include onsite, facility based, and work from home personnel. Advised department leaders on policies, practices and procedures, and processed daily human resources transactions, to include new hires, transfers, promotions, and releases for the organization.• Provided Human Resources support through mergers and acquisitions that resulted in the transfer of over 150 Health Information Management employees.• Analyzed departmental transactional data to develop Human Resources productivity metrics, analytics, and reported results to senior executive leadership demonstrating the impact of operational & HR policies among operations departments resulting in improved decision making capabilities.• Facilitated full cycle recruitment for operational teams, including sourcing, on-boarding, and new hire orientation presentations • Coordinated Annual Benefit’s Open Enrollment, an informational event with 13 benefit providers, and was attended by 250 employees.• Coordinated with San Antonio College to host a recruiting booth with interview/testing station at their 2010 Annual Job & Homebuyer Fair, and also to conduct in house MS Excel training for 60 healthcare business employees.• Supported a community outreach program to review resumes for college students at the 2010 National Leadership Institute & Job Recruitment Fair Career Expo, which brought recognition to the firm. • Managed the 2010 annual performance appraisal process which resulted in 100% reporting across the organization.• Represented the organization at a San Antonio Human Resources Management Association General Meeting and a San Antonio Express-News’ Medical Job Fair in order to boost recruiting efforts.

Performed historical data analysis, spanning a 7-year timeframe, involving employee corrective actions in order to formulate a policy addendum to the firm’s Disciplinary Policy to reflect more of a progressive disciplinary process, and reported analysis findings, which included organizational & departmental trends and ratios, to the Director of HR, and executive leadership. Served as subject-matter-expert on the progressive disciplinary process to the HR Manager, and developed organizational managers on progressive discipline, corrective action documentation, and organizational policies.• Performed over 200 hours of business needed project work into an internship program to earn university course credit

Led and developed a Cavalry Scout unit of 8 team members specializing in combat and peacekeeping operations. Guided personnel in professional growth within the organization and mapped career paths beyond the organization’s scope. Implemented policies, schedules, and training to increase efficiency within unit.• Honorably discharged after seven years of dedicated service to the United States.• Managed and supervised a department with an inventory in excess of $6,000,000, and maintained a operational efficiency rating of 90%.• Participated in operational deployments to Macedonia, Kosovo, and Kuwait.