Christopher Oropeza Email & Phone Number

Richfield, Minnesota, Us

Richfield, Minnesota, Us

Richfield, Minnesota, Us

Minneapolis, Mn, Us

Richfield, Minnesota, Us

Richfield, Minnesota, Us

Directly responsible for leading and managing the pooled labor employees within Geek Squad in Home Services. The Deputy Field Marshal provides guidance, coaching, training, and act as an advocate for Geek Squad Agents.

Richfield, Minnesota, Us

Conduct business analysis utilizing company scorecards and reports to identify business opportunities and ensure a consistent client experience (e.g. Turn Time, AT Days Out, Ship to Client, etc.) Motivate, inspire, and coach behaviors that lead to an exceptional client experience. Quickly resolve unsatisfactory client experiences and investigate root cause to identify and implement action plans based on observations and feedback. Monitor monthly business rhythms of Precinct and Autotech leads and assist with Geek Squad Agent check-in sessions as needed. Be accountable for labor management and revenue performance for the Precinct and Autotech Bay.

Bentonville, Arkansas, Us

Creates budgets for sales, expenses, and wages and monitors Club indexing, making sure budgeted numbers are achieved, and ensures department staffing levels are within Company guidelines.Drives sales in assigned areasEnsures Membership growthEnsures compliance with Company and legal policies, procedures, and regulations for a FacilityEnsures proper personnel procedures are followed for selection and recruiting, record retention, and training as required

Framingham, Ma, Us

Establish and maintain an environment to support Easy Sales and Service. Primary qualifications are to teach and reinforce behaviors that results in managers and associates delivering Easy Sales and Service. To also coordinate and manage all store operations as well as develop associates to achieve results.

Ann Arbor, Mi, Us

- Overseeing all facets of store operations.- Driving sales, financial management, and ensuring that store profit and productivity goals are met.- Ensuring that customer service standards are consistently met through active floor service management.- Supervising Managers through execution of established standards in all areas of the store.- Developing and maintaining a team oriented environment.- Creating and cultivating a store environment where diversity is valued and incorporated into areas such as staffing, inventory visual presentation and customer service.- Recruiting, interviewing, selecting and retaining quality employees.- Training and developing staff.- Analyzing incoming data reports and taking appropriate action.- Creating and implements effective lines of communication throughout the store.- Supporting and maintaining an open door policy.- Ensuring that all store administrative functions are carried out quickly and efficiently.- Developing and implementing a store strategic business plan.

Chicago, Il, Us

- Provided disciplined leadership including setting clear expectations and holding the team and self accountable for results.- Followed the weekly Playbook processes to develop and prioritize action plans with timely follow up.- Inspected departments and consults with associates daily to identify opportunities and developed and prioritize action plans with timely follow up.- Executed customer focused strategies, policies and programs as measured by Customer Satisfaction Survey data and verbatim comments.- Selects, develops and manages performance of individuals and team, measured by appropriate performance reports/scorecards/dashboards.- Executes the client’s (brand/business) plan consistently across departments and provide ongoing fact based feedback to Store Manager and appropriate business including competitive intelligence.- Focused and invested time on customer facing activities including selling and operational support processes.- Created and maintained a culture of winning that resonates with associates.- Expected and inspected core processes and “clean and bright” standards.- Personally supported, coached and developed team members across all brand departments by creating an environment where our associates could be successful.- Facilitated dialogue between front-line associates and the store leadership team.- Focused the entrepreneurial energy of the team on delivering over the top customer service and associate pride.- Rigorously inspected compliance with our operating model for consistency within the Home Improvement Department.- Led and monitored store level margin drivers, e.g., solution selling, accessory attachment rate, inactive inventory, price change execution.- Communicated opportunities and solutions that would allow clients to meet/exceed profit plans.- Consistently provided a sense of urgency to maintain standards while obtaining associate buy-in.

Richfield, Minnesota, Us

Melbourne , Victoria, Au

Business

Education record

Education record

Education record