Christopher Patterson Email & Phone Number

Los Altos, CA, US

Cambridge, MA (Remote)

Lead GM team driving product strategy, product marketing, GTM excellence, and delivery excellence. Re-imagined how to transform large enterprises front to back office with workflow automation and AI-powered decisioning. Refocused the business on a differentiated autonomous service vision and how best to align product development and GTM. Earned the overall.

Established a new team to understand how best to differentiate and prioritize development investments to grow the business, focusing on the fusion of workflow automation and AI.

Redwood Shores, CA

Assumed roles of increasing responsibility leading up to running the 50+ person Service product management and strategy team that directed a 1,000+ person engineering organization. Led numerous scaling transformations across a diverse portfolio of products and unified focus through key initiative management practices paired with Agile development. Drove.

Scaled expanding collection of application teams with strong portfolio management, roadmap, and Scrum planning.

Accelerated cloud credibility through acquisitions, expanding their footprint up market into Oracle’s customers.

Managed the transition of a portfolio of on-prem products generating $100’s millions per year to the cloud.

Unified Siebel’s portfolio of eCommerce, eService, and eBilling offerings.

Natick, MA

Acquired by Oracle, Siebel pioneered and defined the CRM industry.Led Edocs product management business unit and integrated into Siebel. Consolidated overlapping products, discontinued under-performing ones, and refocused development on upgradeable productized solutions.

Natick, MA

Acquired by Siebel, Edocs provided bill presentment & payment applications to 100 million users and was the cornerstone to modernizing self-service in billing intensive industries such as telco, utilities, and financial services. Managed portfolio of digital solutions.

Salem, MA

Taxware provides tax software for digital & physical merchants and was acquired by govONE Solutions, a First Data payment company. Bridged content and software business models by developing a next generation commerce tax engine that applied frequent tax law changes without requiring software upgrades.

Lowell, MA

OrderTrust was a multichannel order fulfillment provider connecting digital & physical merchants to their suppliers. Created an innovative cloud service offering enabling digital loyalty programs to seamlessly reward brick & mortar purchases. Sold business plan to management, defined solution requirements, launched product, closed first 10 customers, and.

Boston, MA

Delivered a broad array of consulting services developing strategic plans and implementing them with ERP and CRM. Acquired excellent project, people, and client management skills across engagements of increasing complexity.

Ba, Economics

Masters, Accounting ~ Andersen Sponsored Management Training Program