• Lead a team of demand planning and purchasing professionals, providing guidance, coaching, and performance management to achieve departmental goals and objectives.• Championed strategic initiatives in procurement, supply chain optimization, and demand planning, driving improvements in warehouse and inventory management protocols. • Orchestrated cross-functional collaboration with stakeholders at all levels to support multifaceted programs and projects including new product development, bill of material restructure, advanced planning system infrastructure, and ABC code cost savings initiatives.• Utilized ERP systems and procurement software to manage purchasing activities, track inventory levels, and analyze spending patterns.• Analyzed historical sales data, market trends, and other factors to forecast future demand accurately.• Analyzed inventory levels, turnover rates, and carrying costs to optimize inventory management.• Determined reorder points, safety stock levels, and inventory replenishment strategies to minimize stock outs while reducing excess inventory holding costs.• Conducted cost-benefit analysis for supply chain initiatives, such as implementing new technologies, outsourcing logistics services, or redesigning distribution networks.

• Lead a team of purchasing professionals, providing guidance, coaching, and performance management to achieve departmental goals and objectives.• Anticipated and secured academic books from over 700 publishers according to a 90-day demand projection.• Cultivated and maintained relationships with publishers/suppliers, acting as the liaison between them and customers.• Developed and implemented robust inventory monitoring systems within the supply chain, spearheading the development of comprehensive databases and reports. • Monitored inventory levels in the supply chain to ensure thorough coverage and cost efficiency, contributing to streamlined operations and customer satisfaction.

• Acquired and anticipated 1,800 titles monthly from 200+ academic publishers, while forecasting demand for 90-day period while negotiating with publishers on pricing. • Examined market trends with publisher representatives and optimized sales opportunities.• Enhanced the purchasing procedure by transitioning print catalogs to digital formats, improving workflow efficiency.• Negotiated pricing agreements with publishers to achieve cost savings and favorable terms.• Monitored supplier performance and resolved any issues or discrepancies to ensure uninterrupted supply chain operations.

• Streamlined the processing of open orders through effective collaboration with Baker & Taylor and direct engagement with publishers. • Expertly managed inquiries from publishers and customer service personnel, swiftly resolving issues and ensuring seamless communication channels. • Collaborated closely with Buyers to oversee the smooth flow of confirmed customer orders, optimizing the efficiency of the supply chain, resulting in enhanced order fulfillment rates and heightened customer satisfaction.

• Proactively engaged in telephone outreach to publishers, ensuring timely updates on order statuses, resolving fulfillment issues, and gathering crucial information as needed.• Administered invoicing procedures for academic, research, and specialized libraries worldwide with meticulous attention to detail. • Verified orders meticulously to guarantee accurate processing, applied necessary library identifiers such as stamps, barcodes, and security measures, and executed billing processes with precision.•Initiated phone calls to publishers to obtain updated status information• Worked with the publisher to reach a resolution of fulfillment problems and other information as needed