Christopher Pescatore Email & Phone Number

Philadelphia, Pa, Us

Toronto, Ontario, Ca

Rejoined TD Bank to support the Operational Risk Management function with a focus on Treasury Balance Sheet Management. Responsible for challenging and reviewing the work of the 1B function to ensure controls are tested, documented, and actioned accordingly. Overseeing remediation of several MRAs from a 2A perspective, providing guidance, insight, and challenge to the remediation process. Additional oversight includes review and challenge of the individual LOB Risk Appetites, pRCSAs, Loss Events, Scenario Analysis, Key Indicators, Business Continuity Plans, and other bank wide risk initiatives.Selected accomplishments:- Partnered with the LOB, First Line Risk, and control partners to assist in developing the remediation plans for multiple MRAs- Refined documentation and meeting artifacts to better align to the Operational Risk Management Standards ensuring proper coverage of all risk categories and themes- Completed challenge and review on numerous controls and change assessments ensuring they were designed and operating within the risk appetite of the bank

Maitland, Fl, Us

Transitioned to a new organization to lead their Risk Management program. Given an opportunity to redefine and rebuild a Risk Management program from the ground up. Designed, created, and implemented a brand-new board level Risk Appetite Framework to align with the bank’s new direction. Aided in clearing several inherited regulatory MRAs. Created and redesigned various risk assessments to bring them up to industry standards. Implemented a program to start identifying and documenting key controls, the first step on the roadmap for control management oversight. Launched a project to review all logical access across the bank, develop role access standards, and centralize provisioning within the IT department. Due to the organizations size, wore multiple hats at times assisting both the Audit and Compliance departments in various bank wide initiatives and finding management.Selected accomplishments:- Developed and refined the Risk Appetite Framework for the bank; obtained board and executive approval- Established a role-based access management program to provide oversight and standardization of logical access for all employees within the bank- Created, redesigned, and improved risk assessments such as Red Flags and UDAAP to align with robust standards and practices- Oversaw and challenged audit and compliance issue remediations to ensure the bank was sound and secure from a regulatory compliance perspective- Assisted in the clearance of OCC examination findings from a multi-year OCC safety and soundness plan

Toronto, Ontario, Ca

Assumed the role of Business Process Manager II overseeing aspects of all lines of Payment Operations. Primary focus was supporting the Check Image Processing team assuming responsibility for all administrative and risk-related assignments while providing relief and clarity to the business to focus on day-to-day production. Scope of work expanded to include overseeing all disciplines of Payment Operations including Check Processing, Wires, ACH, & Lockbox, providing support in all risk and control related initiatives while acting as the primary liaison to control partners, as well as internal and external auditors, regulators, and compliance partners.Selected accomplishments:- Worked with the line of business to enhance the control environment which underwent radical change due to the COVID-19 pandemic- Provided relief to the production lines regarding administrative & exam management tasks allowing resources to be redeployed as needed- Acted as a primary business liaison on various upgrade and currency projects as well as cross border initiatives with Canadian partners, third party vendors, and internal bank customers- Oversaw exams from kickoff through remediation, providing structure, guidance, and oversight to the LOBs

Toronto, Ontario, Ca

Progressed to Vice President, Operational Risk Officer, managing a team of eight individuals supporting the Retail, Credit, & Loan Origination segment of Shared Services. Tasked with developing and hiring team members to ensure thorough Operational Risk support for the line of business. Realigned and refocused the Operational Risk team to better support the business with a more agile and functional approach. Managed through concurrent exams of varying degrees of complexity while overseeing regulatory submissions. Partnered with the operation to mitigate and remediate a large number of simultaneous issues.Selected accomplishments:- Led a team of high performing individuals, empowering them to work at their full potential and provided the tools needed to be successful in role- Oversaw the successful management of numerous complex remediation activities covering regulatory findings, compliance issues, and audit issues- Managed various Regulatory submissions and examinations simultaneously while balancing day to day functions of the Risk team- Confirmed adherence to corporate policies, Regulatory requirements, and industry standards, keeping the business unit in a stable risk environment- Charted a new course for the Operational Risk team, turning them from a reactive function to a proactive one

Toronto, Ontario, Ca

Responsible for various departments in Commercial, Retail, & Payment Operations overseeing risk for Lockbox, Item Processing, Float, Exceptions & Returns, File Management, Debit Card Operations, & Treasury Management Operations as well as Canadian equivalent business lines for Item Processing and Exceptions & Returns and interim responsibility for Deposit Operations. Oversaw, refined, and remediated processes, procedures, and risks while obtaining a broad understanding of the businesses and related regulations. Analyzed processes and controls via self-audits and process risk control self-assessments completed in conjunction with the bank's Operational Risk Management department. Tasked with completing Quality Control testing to ensure all key controls implemented were functioning as intended. Developed metrics to analyze KRIs and KPIs to improve assigned businesses and identify where additional controls may be needed to reduce risk. Tracked and reported on risk, privacy, and regulatory events to ensure they were successfully and thoroughly closed. Implemented HIPAA & HITECH monitoring and reporting program for the Lockbox line of business. Successful management of audits and regulatory exams of business lines with no high rated findings noted.Selected accomplishments:- Successfully led business line audits with no high rated findings issued. Managed the remediation of findings to on time completion with a 100% successful closure rate- Developed the Lockbox Incident Report Form & Incident Guidelines which effectively reduced the number of Lockbox HIPAA errors by 30% year over year- Implemented self-audits & Quality Control testing of key process controls which validated functionality and feasibility leading to the reduction of control failures and a strengthened control environment- Provided Operational Risk guidance for the successful implementation of the Cheque Image Transformation Project which established Canadian cheque processing operations in the US