Christopher Grasso Email & Phone Number

Littleton MA

• I established and grew relationships with key decision-makers within accounts to streamline successful experiences. I engaged customer base in dialogue related to growth, including their planned and potential needs. I.
• Received Cloud Certification while supporting my accounts and driving revenues by demonstrating the necessary skills to engage with clients looking to select and design a solution based on IBM Cloud, while illustrating.
• Achieved Appreciation Award from senior management by swiftly connecting with 50 inherited clients within three months through maintaining helpful rapport with customers, handling multiple clients through hardware.

• I resolved support cases by assisting customers via live digital communication. I focused on IBM Cloud service adoption programs, promotions, e-nurture, digital funnel, and campaigns that grew significant portfolio.
• Achieved top performance recognition for caseload and sales metrics by maintaining a high net promoter score and swiftly and effectively assisting support tickets Show less

• I drove brand revenue and generated new business by managing existing customer relationships. I utilized built portfolio of software solutions in the data warehouse, analytics, big data, data governance, data.
• Generated $500K in new business by spearheading, developing, organizing, and promoting a Technology Symposium targeting high level IT Officers to join a half-day in-person event in Boston Show less

100% Achievers Trip Award Winner2005,2006,2007,2008