Chris Pierce

Chris Pierce Email and Phone Number

Project Manager and Design Consultant @ CAP Concrete Coatings, Inc.
Vancouver, WA, US
Chris Pierce's Location
Vancouver, Washington, United States, United States
Chris Pierce's Contact Details
About Chris Pierce

Result oriented professional with the expertise in driving financial management and business development. Strong operational manager with strengths in delivering high patient satisfaction results. Collaborative problem solver constantly evaluating operations to identify process improvements. Proven time and project management with clear communication and interpersonal abilities.

Chris Pierce's Current Company Details
CAP Concrete Coatings, Inc.

Cap Concrete Coatings, Inc.

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Project Manager and Design Consultant
Vancouver, WA, US
Website:
capconcretecoatings.com
Employees:
7
Chris Pierce Work Experience Details
  • Cap Concrete Coatings, Inc.
    Project Manager And Design Consultant
    Cap Concrete Coatings, Inc.
    Vancouver, Wa, Us
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  • Rose Urgent Care And Family Practice
    Clinic Manager
    Rose Urgent Care And Family Practice Jul 2016 - Present
    Vancouver And Battleground, Wa
    Accountable for facilitating a collaborative team approach in the delivery of care and program management; partnering with clinical providers and operational leadership to provide effective and proactive management of clinic operations; ensuring exceptional services to patients and for achieving quality outcomes, operational and financial goals for multiple sites. Ensure operational training; development, evaluation, and mentoring for clinic staff, providers and management.• Increased… Show more Accountable for facilitating a collaborative team approach in the delivery of care and program management; partnering with clinical providers and operational leadership to provide effective and proactive management of clinic operations; ensuring exceptional services to patients and for achieving quality outcomes, operational and financial goals for multiple sites. Ensure operational training; development, evaluation, and mentoring for clinic staff, providers and management.• Increased focused quality metrics by an average of 20%; upgrade process improvement for CMS, HEDIS, MACRA quality measures and reporting by introducing patient interaction techniques. • Increase clinic reviews by effectively reducing patient complaints by 50%; deliver exceptional customer service by instituting ADIET methodology and personalizing attention to all levels which reinforced company integrity and value to patients.• Instrumental in ensuring that 10 providers and 16 different insurance contracts are legal and enforced; credentialed providers and facilitate contract negotiations between providers/insurance companies and the company board.• Analyzed, organized and managed non-clinical operations of clinic, partnered with clinical staff on quality and strategic direction. • Lead process improvements by analyzing different clinic situations, foresee problems and identify and evaluate different course of action and continuous improvement plans through utilization of Quality Improvement and LEAN principles.• Collaborate with clinical staff and local emergency departments to lead strategic initiatives that identified frequent ED users; engage staff, providers, and leadership in developing and implementing action plans to meet population needs that decreased ED use by 33%.• Ensure that all legal and regulatory standards, HIPAA, OSHA, CMS, & CLIA, as well as clinic policies and procedures are implemented, monitored, and revised if needed.• Current(Basic Life Support) certification Show less
  • Sea Mar Community Health Centers
    Front Office Supervisor
    Sea Mar Community Health Centers Jan 2015 - Jul 2016
    Salmon Creek Community Clinic
    Provide supervision for day-to-day operations of the clinic in accordance with company policies. Develop clinic staff communications with patients in order to achieve high quality patient results. Conduct process assessments, compile quality findings and compiled reports to leadership. Regularly evaluate employee performance, provide feedback, assist, coach, mentor and discipline staff.• Institute ADIET and LEAN methodology; ensure front and back office activities were completed within… Show more Provide supervision for day-to-day operations of the clinic in accordance with company policies. Develop clinic staff communications with patients in order to achieve high quality patient results. Conduct process assessments, compile quality findings and compiled reports to leadership. Regularly evaluate employee performance, provide feedback, assist, coach, mentor and discipline staff.• Institute ADIET and LEAN methodology; ensure front and back office activities were completed within project plan, time frame, compliance and union contracts to increase patient satisfaction by 15%. • Represent organization at community health events; schedule and assign volunteers, assure booth materials were ready and ordered, and budgets were approved by upper management. • Resolve patient concerns; respond to urgent healthcare circumstances by stepping up personally to guide requests through proper channels and expedited decisions.• Strive to build a positive teamwork environment; conduct employee assessments, evaluate process improvements using metric results and create actionable plans in a logical and cross-functional working communications manner. Show less
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  • Walgreen'S
    Manager
    Walgreen'S Oct 2000 - Jan 2011
    Oversaw daily operations to ensure store met company sales targets, and high-performance team building. Eliminated the gap between the stand-alone pharmacy and the rest of retail operations by encouraging greater overall team integration and facilitating increased cooperation.• Increased sales 3 to 5% year after year; upgraded product displays, streamlined departments, oversaw housekeeping and landscaping contractors, and set regular maintenance schedules to make shopping a pleasant… Show more Oversaw daily operations to ensure store met company sales targets, and high-performance team building. Eliminated the gap between the stand-alone pharmacy and the rest of retail operations by encouraging greater overall team integration and facilitating increased cooperation.• Increased sales 3 to 5% year after year; upgraded product displays, streamlined departments, oversaw housekeeping and landscaping contractors, and set regular maintenance schedules to make shopping a pleasant experience for clientele.• Achieved 12% cost savings for entire district; leveraging purchasing power with vendors to achieve more favorable contract terms for high-volume product line.• Invested staff with time management skills to cut payroll costs associated with task execution; created performance management lists to keep employees on track to achieve operational performance goals to avoid diversions.• Continuous education for CPhT license. Show less
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  • Arizona Web Advertising
    Operations Director (Owner)
    Arizona Web Advertising Jan 2000 - Apr 2001
    Phoenix, Az
    • Administered daily operations encompassing marketing, financials, project management, customer service, and customer relations• Developed plans for managing talent within the organization and for improving leadership strength• Set up company operational infrastructure including policies and procedures, accounting systems, client database, and contract development • Negotiated contracts with outside suppliers to produce product• Developed and maintained project schedule… Show more • Administered daily operations encompassing marketing, financials, project management, customer service, and customer relations• Developed plans for managing talent within the organization and for improving leadership strength• Set up company operational infrastructure including policies and procedures, accounting systems, client database, and contract development • Negotiated contracts with outside suppliers to produce product• Developed and maintained project schedule, tracked issues and resolutions, prepared client deliverables• Ensure all assigned activities were completed in accordance with project plan, time frame, client specifications and contracts. Show less

Chris Pierce Skills

Operations Management Project Management Human Resources Customer Service Public Speaking Healthcare Management Retail Management Staff Development Efficiency Improvements Financial Oversight Department Budgeting Community Relations Customer Service Management Purchasing Negotiation Purchase Management Small Group Communication Job Scheduling Strategic Planning For Growth Hipaa Quality Assurance Process Improvement Event Planning Sales

Chris Pierce Education Details

Frequently Asked Questions about Chris Pierce

What company does Chris Pierce work for?

Chris Pierce works for Cap Concrete Coatings, Inc.

What is Chris Pierce's role at the current company?

Chris Pierce's current role is Project Manager and Design Consultant.

What is Chris Pierce's email address?

Chris Pierce's email address is pi****@****ast.net

What is Chris Pierce's direct phone number?

Chris Pierce's direct phone number is +136052*****

What schools did Chris Pierce attend?

Chris Pierce attended Concordia University-Portland, Clark College, Glendale Community College, Northern Arizona University, Thunderbird High School.

What skills is Chris Pierce known for?

Chris Pierce has skills like Operations Management, Project Management, Human Resources, Customer Service, Public Speaking, Healthcare Management, Retail Management, Staff Development, Efficiency Improvements, Financial Oversight, Department Budgeting, Community Relations.

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