Christopher Pixley Email & Phone Number

Arlington, Texas, United States

Manage two direct reports in overseeing administration and maintenance of network infrastructure, which includes ensuring security of data and network access, administering WAN, and monitoring of internal systems. Plan and implement additions, deletions and major modifications to national infrastructure. Manage disaster recovery and backup procedures. Manage secure access for remote users. Oversee all Help Desk operations. Provide user training, support, advice, and feedback. Build and maintain vendor relationships; negotiate contracts, oversee procurement process, and ensure timely updating of computing infrastructure. Manage company’s telephone system at national level; oversee telephone changes, including circuit installation, call routing, and extension assignment. Recruit, train, and coach employees. Communicate goals and conduct annual performance reviews.• Planned and implemented two major infrastructure replacements at company’s two largest facilities, involving architectural changes, replacement of multiple layer 3 and 2 switches, new security appliances, and building site-to-site VPN and Client VPN services. Significantly improved security boundary design and system isolation with newer, faster, and better supported hardware, while improving overall security posture.• Led multi-year project to replace outdated WAN connections, moving company WAN connections from dedicated MPLS to standard Internet bandwidth utilizing, fiber, cable and DSL modem that lowered telecommunications costs by 60%.• Spearheaded multi-year project to replace outdated digital phone systems at four largest facilities that facilitated connecting systems to allow station-to-station calls from one facility to another and seamless transfer of clients. Built call routing system to deliver incoming calls to correct departments, presenting as a single presence to clients and vendors. Competed project on time and under budget.

Haltom City, Texas, United States

It shall be the duty of the Post Commander to preside at all meetings of the post and Executive committee and to have general supervision over the business and affairs of the post, and such officer shall be Chief Executive officer of the post. He/She shall approve all orders directing the disbursement of funds, and should make an annual report covering the business and affairs of the post for the year with recommendations for the ensuring year, which shall be read at the first meeting in April, and a copy thereof immediately forwarded to the Department Adjutant. The American Legion officers Guide and an Agenda shall be used and followed by the presiding officer in conducting meetings and the American Legion officers Guide shall be used and followed in conducting Initiation of members, and other ceremonies prescribed therein. He/She shall perform such other duties as directed by the post.

Irving, Tx

Manage technical IT services for a data center providing data services to firm’s DAS agencies. Oversee one indirect report. Provide application and service support for customer agencies. Liaison between engineering staff and agencies to address data center requests / issues. Administer and support Avaya communications and automated call distribution (ACD) functions. Troubleshoot and maintain facility security systems that include access card, alarm systems, CCTV, and virus control systems. • Led large-scale project to shutdown an IT data center that included removal of company IP from electronic devices, dissemination of leased equipment, and de-installation of servers, switches, routers, firewalls, IDS, and appliances. • Oversaw destruction of media libraries, migration of system hard drives to DOD standards, and termination of contracts for site maintenance and services as part of shutting down a data center. • Planned and coordinated efforts to transfer and create computer systems and application migration for new agency "One to One Digital Solutions."• Worked closely with IT staff to identify and migrate applications, data, servers, and workstations to an AD environment as part of launching a new company.

Promoted to lead all computer systems and IT resources supporting a direct mail marketing firm. Supervised and trained 11 direct / indirect reports. Accountable for IT budgeting, procurement, team development, communication systems, help desk services, security, policy and procedures, and systems design / development. Worked closely with engineers in meeting daily project requirements. Worked with Government Printing office to deliver a major mailing project for the 2010 Census. • Spearheaded a project to relocate a data center to a new location that consisted of analyzing data center services to identify systems for consolidation, migration, or termination. • Directed a P2V / P2P migration of 75 Windows servers to a new foot print consisting of 10 physical servers for a new data center – completing initiative in four months with minimal disruption to operations.• Generated multiple levels of efficiencies and cost savings to the organization by leading efforts to merge two data centers and two production facilities into one geographic area. • Improved performance across communication systems that included but not limited to evaluating, maintaining, reporting, and managing telecommunication vendors and contracts.• Successfully led efforts to install numerous enterprise applications including MS Office Communicator, Citrix XenApp / CAG, and Numara Track-IT Help Desk, inventory and Change Control software.• Developed, tested, validated, and rolled out a production architecture for MS CRM.

Promoted to lead data center related projects supporting open system platforms. Managed eight indirect reports including a cross-functional team consisting of System, Storage, LAN, & Security Administrators and Technical Support Analysts / Consultants. Gathered and defined requirements / scopes to achieve projects goals supporting research & development and business continuity. Accountable for project scheduling, cost estimation, quality / risk management, and performance reporting.• Tracked and managed project requirements to develop, test, and deploy a production environment supporting IPSwitch Move-IT DMZ and Move-IT Central. • Launched HP Open View Operations Manager and Open View NNMi and various SPI with more than $110,000 investment in network monitoring.• Designed, tested and rolled a production environment supporting implementation of business objects data services. • Boosted project efficiency and profitability by executing a change control process to maximize business performance, while promoting best practices across IT infrastructure.

Hired as a LAN Administrator accountable for overseeing the day-to-day operation, maintenance, upgrade, and implementation of open systems. Directed help desk operations, local and wide area networking functions, and hardware and software procurement. Developed and managed department capital and operating budgets of $1.5 million. Implemented AD and NDS. Migrated systems from Novell 4.0 to Windows NT. Recruited, evaluated, and hired a Technical Support Analyst and LAN Administrator. • Evaluated and maintained company’s phone system with oversight for phone activity reporting and telecommunication vendors as well as providing PBX support to local and long distance providers. • Established and maintained a help desk group providing problem resolution to 400+ users. • Planned and coordinated several large-scale projects to upgrade systems from Novell 3.11 to Novell 4.0 and MS Windows NT to MS Windows 2000.

Education record

Education record