Christopher Rafter Email & Phone Number

Tampa, Florida, Us

Spearheaded market debut of high-performance, AI-powered, cloud-based data analytics software platform that saves 80% over traditional analytics solutions by processing large data workloads quickly while running on cost-effective hardware platforms. Designed strategic sales engine & digital inbound marketing to grow Annual Recurring Revenue from $0 to $2.3 million ARR. Drove strategic business decisions and growth opportunities by developing forward-looking, targeted tools and methods. Ensured continuous quality of product and customer experience through efficient product development with risk mitigation. Conducted market research to align features and brand strategy. Managed day-to-day operations of complex multi-disciplinary organization, including end-to-end solution development and client support. ● Generated more than $2M in new sales, 80 new customers, and 400% revenue growth by building ground-up SaaS inside sales funnel and digital lead generation process along with digital marketing strategy.● Secured recognition as “Cool Vendor in Data Management,” May 2020, from Gartner after only 3 years since founding.● Established leadership in emerging markets such as data monetization by re-structuring product roadmap to capitalize on technology trends, data science, AI, machine learning, and robotic process automation.● Instituted structured Agile Development Framework to support product roadmap and customer success initiatives.● Deployed real-time data ingestion framework with Apache Kafka, Spark, ElasticSearch, Sqoop, and PostgreSQL.● Enabled data exploration, data modeling, and data classification with artificial intelligence and machine learning.● Developed accurate predictive models to boost confidence in business planning and investment decisions by leveraging scientific approaches to extract useful insights from data.● Achieved 99% fill-in rate for all leadership roles by refining organizational structure to consolidate functions.

Clearwater, Fl, Us

Directed team of 250 resources in Managed Services, Field, Technology, and Professional Services Sales at 400-employee B2B company. Planned $75M department budget. Led shift from product- to service-centric market approach.  Saved $2.1M in annual expenses while improving resource utilization by reorganizing solutions portfolio. Launched training program on solutions and cloud selling for over 100 sales professionals and managers. Streamlined operations and sales effectiveness by redesigning processes and upgrading technology architecture. Realized immediate improvement in service quality metrics by transforming PM department into enterprise PMO with standardized project delivery procedures. Improved services margins 20% by re-engineering technology services portfolio.

Scottsdale, Arizona, Us

Led presales strategies for diverse companies, including Sirius, Arrow Electronics, SHI, and CDI Technology Solutions. Served as trusted advisor regarding emerging technology markets, pricing and profit models, and risk identification.- Fostered triple-digit impression growth and inbound lead generation for data and cloud solutions through content marketing and online growth strategies.

Troy, Michigan, Us

Managed sales and territory growth, cultural enrichment, strategy, and P&L management for 90 full-time staff at US Western Region of $2B global technology company. Developed and implemented strategies for operations P&L to achieve targets for revenue growth, operational throughput, new customer acquisition, forecast accuracy, and win-rate.- Achieved 30% revenue growth, 240% of new customer growth target, and 142% of EBIT goal.- Decreased employee turnover from 40% to <2% by engineering cultural turnaround and aggressive talent acquisition.- Cultivated productive senior-level partnerships with major tech companies such as Cisco, IBM, NetApp, EMC, Oracle, Microsoft, Informatica, SAP Hana, Tableau, Qlikview, Commvault, Computer Associates, McAfee, and Itelligence.- Facilitated mergers totaling $150M in purchase value by planning and executing M&A growth strategies.- Secured $40 million services engagement for deployment of digital display technology and networks.- Led strategies to achieve recognition as #1 provider of EdTech solutions in Arizona.-Achieve and hold the #1 spot in services market share in the SLED and Public Sector vertical for 3 years, 300% profit growth

Mba, Finance & Management

Bachelor Of Sciences, Economics