Christopher Ramon Email & Phone Number

West Melbourne, Florida, Us

Atlanta, Ga, Us

Member of the Revenue Operations team with a focus on the development of sales strategies and models, supporting the organization’s new revenue and new product growth.- Develop forecast models and targets for sales and marketing departments to align with the company’s new customer acquisition and new product growth targets- Analyze marketing touchpoint data to provide metrics for marketing channel and campaign effectiveness and ROI- Establish updated data strategy with Business Intelligence team for consistent terminology across the organization for reporting- Build reports and dashboards for sales and marketing leadership to understand current performance and generate actionable insights to optimize performance and achieve approximately 30% year over year new revenue growth- Design and document sales process improvements and tools to ensure better understanding of deal lifecycle and pipeline management- Evaluate conversion rates through the funnel from MQL to SAL to customer to determine efficiency between sales teams and verticals for both existing and new products- Collaborate with sales and marketing departments to determine additional data needs and develop appropriate reporting and metrics

Charlotte, North Carolina, Us

Align with sales leadership and other internal departments to ensure a smooth transition during a merger between two sales organizations.- Managed a team of three individuals to ensure objectives were delivered on time- Developed and analyzed trends weekly, monthly, quarterly and annual reports including reports and forecasting for board of directors, executive management, finance, and sales leadership - Created sales metrics and key performance indicator reports to be used by executive management and sales leadership- Developed and managed sales commission plans for over 125+ sales members to align with sales objectives, including the implementation of compensation software. - Led data mapping and clean-up efforts of over 4,000 clients between newly integrated CRM, ERP, and ITSM systems- Participated in sales reorganization and supporting current efforts to improve efficient processes, optimal workflow, effective communication between co-workers and increase revenue generation

Charlotte, North Carolina, Us

A newly created position that contributes to domestic revenue growth through improved processes and increase communications between sales and support organizations.- Created process to integrate sales opportunities and bids with the implementation and service delivery teams with the necessary information. The process helps improve communication between the teams and turnaround time of the bids. As part of the process, metrics were developed for implementation and service delivery teams to measure their business for improvement.- Improved quote turnaround time by 20.5%- Managed sales reporting and training organizations- Participated in a weekly pipeline call between the sales team, operations team, service delivery team and executive management designed to improve team communication and address any concerns in the client transition process- Lead bi-weekly virtual sales training for 75+ sales reps and sales support covering a variety of topics to increase knowledge within the company- Analyzed sales commission reports for finance to ensure accuracy and review with sales team for their understanding- Salesforce.com administrator responsible for managing the CRM, developing reporting used by the sales team and executive management team, and training efforts for team members- Grew Salesforce from 60 users to over 250 users- Created over 600 reports and over 200 dashboards

Charlotte, North Carolina, Us

Provide a series of reports and accompanying analysis to executive management, sales management, finance, operations and marketing to accelerate revenue development, improve existing customer relationships and provide financial information.- Created and maintained training for new sales hires- Produced 23 reports which were released on a monthly basis and 14 reports which were released on a quarterly basis- Created sales “toolbox” and processes to streamline quote efficiency with accurate and consistent data and improve expectations and communications between sales and sales support- Supported and analyzed marketing campaign effectiveness- Created reporting and processes for a specialized Private Equity program which has grown by 56.6% since implementation

Charlotte, North Carolina, Us

Support the marketing organization in its efforts to create and establish company-wide marketing standards.- Managed Google Adwords account and analyzed data to improve SEO.- Set up Adwords and email marketing campaigned which assisted with company recognition, leading to $200K+ MMC in new business- Updated website with new company information.- Developed email templates to be used by the sales team in marketing campaigns.- Trained new sales team members on multiple tools to help with the sales process.

Create and maintain financial statements, budgets, analytics, and Salesforce.com CRM System.

Atlanta, Georgia, Us

Assisted with the preparation of clients’ annual tax and property tax returns and with various special projects related to tax returns.- Produced between 45-55 tax returns

Us

Researched and identified prospective clients fitting specific demographics for marketing campaigns.

Bachelor’S Degree, Accounting And Marketing (Double Major)

Oe-Study Abroad Program - Australia, Marketing Consultant For The National Rugby League