ES3 is a training, marketing and communications company that specializes in the transportation industry. We work with everyone from the OEM to the Regions/Areas to the individual dealership personnel every day. Our team plans, creates and executes innovative professional development and marketing programs across every media (live event, workshop, web/interactive, video). I previously served as a DTNA Elite Support Facilitators and SME with ES3. I have been involved as a facilitator and subject matter expert in the design and development of this initiative. I have more than 25 years’ experience in the retail and wholesale areas of the transportation business. This extensive experience has allowed me to be instrumental in assisting both OEM’s and dealers to improve their overall performance in virtually all areas of marketing, sales, service, body shop, parts, customer satisfaction and Continuous Improvement Processes. Fixed operations and facilities consultant and trainer to auto dealers, dealer groups, and OEMs. Subject matter expert in fixed operations, facility design, marketing, and merchandising.I am a well-traveled individual who has held multiple positions in the automotive retail dealership environment as well as positions in training, consulting, and facilitating performance group seminars. I have excellent people skills, am a true self-starter with a “Can Do” attitude.

Automotive Dealership Operations Management / Fixed Operations Consulting / Sales Training / Service Advisor Training/ Process Improvement / Business Development / Sales Cycle Management / Needs Assessment / Product Marketing /Sales Forecasting / Customer Relationship Management / Vehicle Inventory & Aging Control / Business Startups & Turnarounds / Branding / Strategic Planning / Team Leadership, Motivation, & Training / Budget & Expense Control / Financial Analysis / Workforce Planning