Chris Ratana Email & Phone Number

United States

Lead analyst for the Center on Homelessness for the Core Services Agencies and Emergency Financial Assistance

• Managed and executed all public communications, outreach strategy, media relations, and paid media voter outreach projects for 5 candidate campaigns across Northern California
• Led weekly team meetings to adjust goals, messaging, and strategy to manage client deliverables
• Coordinated messaging across multiple media platforms (Facebook, Instagram, Twitter, and email blasts) to reach a wider audience
• Conceptualized, edited, and managed the production of 12+ mail pieces/digital advertisements that reached tens of thousands of voters and managed the advertisements to arrive on time for the primary election
• Wrote, edited, and strategically timed press releases and email blasts to media outlets and to thousands of residents
• Conceptualized and wrote talking points for each candidate/client

San Jose, California

• Co-led the BeautifySJ Initiative that experienced 100%+ growth in amount of volunteers engaged and volunteer hours served
• Launched and maintained various programs such as Bridge SJ, BeautifySJ grants, Project Hope areas, and developing a memorandum of understanding with Union Pacific
• Led the community engagement efforts for the Mayor’s Office by working with over 80 neighborhood associations through community projects and connecting them with city services and programs, personally engaging.
• Managed and led several Public Safety policy areas including Park Rangers, Mayor’s Gang Prevention Task Force, Police, vehicle abatement, tow contracts, and gun safety and violence prevention

San Jose, CA

• Increased voter contact rate by 55% in the General Election Cycle compared to the Primary Election Cycle
• Managed 2 staffers and trained a team of over 100 volunteers/interns
• Reviewed and edited mail pieces, email blasts, canvassing scripts and was point of contact for media
• Organized 27 community meetings between the Primary and General Election cycles
• Identified, categorized, and organized 120,000+ survey responses from field work to refine outreach strategies

Mountain View, CA

• Analyzed and processed complex copyright and circumvention removal requests to ensure Google’s compliance with the Digital Millennium Copyright Act and Fair Use. Products handled include Web Search and Blogger
• Managed and resolved 450+ removal requests weekly with a 90+% accuracy rate, exceeded daily expectations by over 10%

Campbell, CA

• Managed a campaign that elected a new candidate to a seat on City Council by garnering more votes than the incumbent
• Recruited 40 volunteers by developing and executing a recruitment strategy and delivering an engaging presentation
• Created and implemented a voter canvassing system to organize 9,000+ canvass results
• Executed the campaign strategy by creating targeted voter lists used in main campaign activities

San Jose, CA

• Created a solar energy trend report to explain the drop in solar panel prices for clients’ usage
• Coordinated itineraries for visiting international delegates to attend the Study California program
• Designed, built, and updated various pages on the San Jose export.gov site

Santa Clara, CA

• Successfully provided satisfactory customer service more than 95% of the time in a busy and fast-paced environment

Washington, D.C.

• Researched and analyzed legislative bills pertaining to U.S. – Latin American countries relations
• Created daily reports and briefed the Congressman and his staff about relevant current issues
• Managed 30+ constituent requests ranging from immigration to social welfare issues

Washington, D.C.

• Maintained clean and organized area for dorm residents to enjoy
• Ensured that rented equipment was always returned at the end of the night
• Set up entertainment systems when requested by dorm residents

Santa Clara, CA

• Successfully mobilized several volunteers to obtain a proclamation from their respective cities in stating November as Pancreatic Cancer Awareness Month
• Organized and maintained an up-to-date volunteer list which included the cities of Sunnyvale, Cupertino, Santa Clara, Milpitas, Los Gatos, Palo Alto and Los Altos

Panorama City

• Reviewed new inventory to provide personalized advice to customers on the best and latest products
• Promoted Gamestop "Pre-Orders" to customers and exceeded the sales quota of 4 pre-orders a week
• Maintained appealing and organized product displays in a busy environment

Bachelor'S Degree, Political Science, Alumni

Activities and Societies: Asian and Pacific Islander Student Union, Chi Upsilon Zeta: Multicultural Service FraternityMinor in Ethnic.

Washington Semester Program - With Field Studies In Bosnia, Serbia, And Croatia

• Organized events in orphanages to foster relationship building between different ethnic groups • Assisted with day-to-day tasks at.

High School Diploma, General Education

Activities and Societies: Club Historian: Key Club (2007-2008) Club Vice President: Key Club (2008-2009) Lieutenant Governor: Key Club.