Christopher R. Email & Phone Number

New York, Ny, Us

Mountain View, Ca, Us

San Francisco, Ca, Us

Mentoring professionals at all stages of their careers.

New York, Ny, Us

Menlo Park, Ca, Us

Ensuring AI at Meta benefits people and society.Working on AI for billions of people.

Took some time off to spend with my family; enrolled in online business classes, and planned the next stage of my career.

New York, New York, Us

➤ Skillfully helping articulate and craft the strategic vision for the Natural Language AI Amelia, IPsoft's premiere digital assistant platform, founding, managing and directing the UX/UI design team while codifying key material design systems.➤ Bringing high-level design thinking to the company, partnering with leaders from across the organization to build out a cross-continental product and solutions delivery team of 200+ members, continually crafting world-class sales and marketing materials, along with user friendly and detailed oriented product documentation for clients, partners and vendors.➤ Collaborating with clients, managing 3 agile teams across R&D engineers, Product and Solutions Delivery and leadership to streamline the product roadmap, managing sprint planning and revolutionize the platform's capabilities, rapidly transitioning from B2B projects towards larger B2C engagements, increasing overall reach by 78%.➤ Co-leading with the CMO and developing the company’s annual industry event, generating 1000+ of guests, industry partners and vendors, who come together to share new technology insights and technical leadership.➤ Defining and delivering Co-Pilot, a customer service agent product for service desk solutions, augmented by AI, allowing the clients to train their AI immediately as opposed to previously taking 6 months, increasing productivity by 600%.➤ Acting as an advisor to client CXO's on strategic issues such as defining best-in-class customer service, adoption planning, use case selection, and AI role expansion plans, enhancing the Amelia platform to broaden the client base from23% to 43% across verticals.➤ Successfully grew client roster from 4 to over 200 clients, helping place IPsoft in the upper right quadrant 3 years in a row in Gartner and Forrester reports, implementing quality control for product design to align with marketing and sales, increasing product adoption by 88%.

New York, Ny, Us

➤ Spearheaded the global digital, experiential, and product efforts for IBM, Ogilvy’s largest client at $186M➤ Invited to sit on digital IBM leadership board as a result of proactively branching out to impact company in countless areas.➤ Discussed and influenced the product roadmap for Cloud and Watson, working directly with the CEO and CCO to guide enterprise partnerships and create the highly successful and capable Watson business unit and calendar of events.➤ Consulted on product strategy, UX best practices, and brand positioning, and co-directed over 200 creative resources.➤ Communicated with key clients, leveraged relationships and developed long-term corporate vision and strategy.➤ Managed 100+ projects scopes, 4 teams and client relationships while defining the brand and digital strategy, codified the UX/UI and content approach across channels to bring consistent persona based targeted experiences to users.➤ Launched the Apple + IBM enterprise partnership, developing the joint go-to-market strategy, as well as built a 3 year partnership campaign program called "Made with IBM" that was successfully rolled out across 165 countries.➤ Enabled IBM and its clients to target messaging in smaller key markets, customizing their offerings and messaging, increasing retention by 68%, ensuring continuous levels of superior client service, engagement, and solution delivery.➤ Helped IBM win over 100 marketing and technology awards, expertly expanding the operational, technical, and digital marketing capabilities, designing, and implementing organization-wide initiatives and grew billings from $176M to $186M.

Nyc , La, Us

➤ Successfully oversaw and directed 8 cross-functional experience design groups, comprising of digital strategists, content strategists, UX & UI designers, art directors, copywriters, project managers, technologists and 12 account teams.➤ Innovated effective methodologies for traditional creative teams to work with product and UX Designers, technologies, and performance marketing specialists, enabled the delivery of a new wave of award-winning 360 campaigns.➤ Directed the service design strategy for clients that needed more than messaging campaigns, delivered digital products and behavior change apps for healthcare, innovative mobile apps for retail, and award-winning fundraising campaigns.➤ Beat out 350 innovation teams to win the Target and FastCompany Accelerator competition, directed and oversaw the strategy and execution of marketing integration for product launches and won numerous prestigious advertising awards.➤ Worked with the MAL group to help launch Apple's iPhone advertising platform, as well as identified and led collaboration opportunities with various industries to elevate the brand, and developed communication strategies that were leveraged across numerous engagments.➤ Led the agency's development initiatives and grew digital billings from $23M in 2010 to $31M in 2013, spearheaded and implemented effective brand experiences, including strategy and communications development.

Los Angeles, Ca, Us

New York, Ny, Us

New York, Ny, Us

• Led the strategic vision for several of Aol's most successful products, including Aol Music.• Championed insight-driven design methods by conducting user research.• Partnered with over 30 product designers, frontend engineers, and production staff in Aol's Design Studio in New York.• Co-led a team of designers and developers on Aol's platform-wide redesign, leading to the company's creation of the first comprehensive design system and pattern library.• The new platform supported an audience of 250 million people and delivered over $2 billion in advertising revenue for the company over five years.• Demonstrated ability to lead cross-functional teams to deliver high-quality products that drive revenue and delight users.

Bachelor Of Arts - Ba, Graphic Design, Graduated

Diploma, Foundation Course Diploma