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Skilled Agile Product Owner/Technologist with Scrum Master experience.Passionate in understanding technology, applying Agile principles, and being a Servant Leader to quickly provide business solutions. Extensive management and hands-on experience defining, architecting, designing, developing, testing, and supporting client’s critical business applications including:• Enterprise storage platform software (Product Owner using Jira/Confluence/iObeya)• Business Intelligence reports/cubes and data warehouses/data marts (Azure DevOps/SQL Server tools)• SaaS B2C/B2B cloud applications (Java/JSP/PHP/JavaScript/Ajax/SOAP)• Communication networking and IO APIs for a distributed plant floor control system (‘C’)Have coached staff in both Agile and technical concepts. Experience working for mid to large corporations and for growing startups. Managed development/operations/release, quality assurance, and customer support teams.Certified SAFe 5 Product Owner/Product Manager (POPM) and SAFe 4.0 Program Consultant (SPC) for the Scaled Agile Framework (SAFe).Interested in remote/distributed collaboration using processes and tools to support (i.e.: iObeya, PI Planning App, SAFe Collaborate).
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Lead Product OwnerLumen TechnologiesBoulder, Co, Us -
Lead Product OwnerLumen Technologies Sep 2021 - PresentMonroe, Louisiana , Us• Serving as the Product Owner for the Mass Market Finance teams that support the BRAIN and ProfitMax applications which provide broadband investment insight• Mentoring the teams in adopting the Scrumban methodology • Configured Jira projects including creating various dashboards and filters using JQL• Led Quarterly Planning, Staff Sync, and Retrospective meetings. Facilitated sprint planning and story refinement meetings. Performed backlog grooming/prioritizations and created user stories -
Product Owner - Solidfire PlatformNetapp Solidfire May 2019 - Aug 2020Boulder, Colorado, Us• Product Owner for two teams developing and maintaining the Appliance software platform that supports the SolidFire scale-out, all-flash storage products• Used the Scaled Agile Framework (SAFe) with Jira and Confluence to collaborate with teams on an Agile Release Train• Refined Epic acceptance criteria with Product Management/Architects, participated in PI Planning to determine commitments with the team, performed backlog grooming/prioritizations, participated in sprint planning, created user stories, facilitated demos, and participated in retrospectives• Acted as a servant leader to support team members and remove roadblocks• Assisted in Scrum Master duties during the department’s reorganization• Evaluated various remote collaboration tools to support remote/distributed Agile PI Planning and assisted teams with their usage (iObeya) -
Program Manager & Scrum Master (Teksystems Contractor)Microsoft Jul 2017 - Feb 2019Redmond, Washington, Us• Served as agile program manager and Scrum Master for the Microsoft FastTrack Office 365 project with 25 staff on six teams • Responsible for the Product Backlog and Features/User Stories/defects and agile metrics/charts• Led data platform developers using Business Intelligence/Data Warehousing (SQL Server 2016, Azure), Machine Learning (Azure ML), and Big Data (Azure Cosmos) technologies to provide insight into the commercial usage of Office 365 and other online products• Served as agile coach for the six data platform teams as they transitioned to Agile and Scrum practices• Managed the transition to Azure DevOps/Visual Studio Team Systems as an agile tool• Responsible for the Product Backlog and Features/User Stories and agile metrics/charts• Implemented Cycle time, Quality, and Satisfaction metrics for managing Quarterly SLAs• Handled staff approval administration duties between TEKsystems and Microsoft -
Data Integration Strategist (Consulting Contract)Scaled Agile, Inc. Dec 2016 - Apr 2017Boulder, Co, Us• Developed data integration and cleanup/maintenance strategies to bring various cloud and on-premise data into the Salesforce Wave Analytics Cloud infrastructure• Reviewed and evaluated the leading Integration Platform as a Service (IPaaS) tools -
Senior Manager Business IntelligenceConvergys Apr 2014 - Sep 2016• Managed the Customer Management team of 15 developers and a database administrator supporting data marts and BI Reporting infrastructures (SQL Server and MicroStrategy)• Created the yearly budget for the hardware and software infrastructure• Lead the migration to a Microsoft SQL Server Private Cloud infrastructure saving $230,000 • Managed the creation of ‘semi-real time’ cubes • Created the department’s BI Portal using SharePoint/Active Directory groups for 20,000 staff
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Senior Systems AnalystConvergys May 2013 - Mar 2014• Worked on various BI projects including proof of concept projects such as developing code to add/update/display user comments in SQL Server Reporting Services reports using web services
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Manager Information Solutions & TechnologyConvergys Jul 2010 - Apr 2013• Managed the Customer Management ETL/Reporting team (9 developers)• Developed standards, software/hardware budget, and architecting the BI infrastructure • Specified and managed the rollout of Team Foundation Server source code/issue software
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Senior Business Intelligence ConsultantConvergys Dec 2004 - Jun 2010• Designed and developed data warehouses (modeling, ETL including client data, cubes, and BI reports) using SQL Server technologies (SSIS/SSRS/SSAS) and MicroStrategy to support customer projects• Lead the conversion of ETL processes from SQL 2000 DTS to SQL Server 2005 SSIS• Designed and developed categorization web applications (PHP/SQL/JavaScript/Ajax/XML) including internationalization/localization, logging, time zone, encryption, and field validation
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Technical Implementation EngineerFinali Corporation (Convergys Bought) Apr 2002 - Nov 2004Us• Implemented virtual web agent assistants for Fortune 500 companies using XML configuration, regular expression parsing of the client's web pages, and JavaScript on the Finali SaaS portal -
Consultant (Contract)Automation Services Aug 2001 - Mar 2002• Developed a 'C' based GUI client application that remotely controls programs on a water processing plant's QNX server using C serial communication -
Java Project Manager/EngineerQuickstream Software Jul 2000 - Jul 2001• Managed and participated in the customization of the QuickStream e-Content Management J2EE SaaS product using Java, JSP, JDBC, JavaScript, and HTML
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E-Commerce ConsultantSolutionbank (Rapid Deployment) Jan 1998 - Jul 2000• Developed call center and administration modules for a B2C company that provided online scheduling of consumer services using ColdFusion, JavaScript and HTML• Developed a B2B e-commerce web site that was used to trade integrated chips using ColdFusion, JavaScript and HTML that was integrated with the company’s ERP database• Developed a shopping cart and market information section on the B2B site that included Bloomberg news, commentary archives, pricing tables and graphs
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Applications EngineerIncode Corporation (Now Poms Corp) Jul 1997 - Dec 1997• Supported customer’s factory automation projects using Process Operations Manufacturing System (POMS) software -
Manager Of Product Support And Quality AssuranceIncode Corporation (Now Poms Corp) Feb 1992 - Jul 1997• Managed INCODE’s POMS Customer Support department including escalations • Managed INCODE’s Quality Assurance department including creating SOPs• Represented INCODE in all customer quality audits and with software releases to IBM• Automated the change control process and designed the customer support web site
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Network EngineerIncode Corporation (Now Poms Corp) Mar 1989 - Feb 1992• Designed and developed the Communication Interface Module (NetBIOS, Novell SPX, IBM’s APPC and DAE, and TCP/IP protocols), File Server, RF Terminal, and IO messaging APIs in ‘C’ on OS/2 which were used by all the POMS modules to support distributed processing over the industrial plant floor network
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ProgrammerCommunication Network Services Of Virginia Tech Jun 1987 - Mar 1989• Created phone bills for the Virginia Tech campus (faculty and on-campus students)• Designed and developed ‘C’ programs to process the call details records from an IBM ROLM PBX (archive, filter, transport using serial communication/NetBIOS protocols), priced each call based on duration/distance, and then generated monthly paper phone bills
Christopher Reeve Skills
Christopher Reeve Education Details
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Virginia TechComputer Applications In Natural Resource Management Option & Industrial Forestry Operations Option
Frequently Asked Questions about Christopher Reeve
What company does Christopher Reeve work for?
Christopher Reeve works for Lumen Technologies
What is Christopher Reeve's role at the current company?
Christopher Reeve's current role is Lead Product Owner.
What is Christopher Reeve's email address?
Christopher Reeve's email address is pa****@****ail.com
What is Christopher Reeve's direct phone number?
Christopher Reeve's direct phone number is +172088*****
What schools did Christopher Reeve attend?
Christopher Reeve attended Virginia Tech.
What skills is Christopher Reeve known for?
Christopher Reeve has skills like Business Intelligence, Data Warehousing, Business Analysis, Sql, Microsoft Sql Server, Ssrs, Analytics, Requirements Analysis, Data Modeling, Etl, Databases, E Commerce.
Who are Christopher Reeve's colleagues?
Christopher Reeve's colleagues are Shiva Kumar, Vamshi Krishna Reddy Kolanupaka, Michał Ulanowski, Heather Wilson, Lance Powell, Randy Mcwhorter, Wendy Wei.
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