Christopher Reeve Email & Phone Number

Boulder, CO, US

Monroe, Louisiana, US

• Serving as the Product Owner for the Mass Market Finance teams that support the BRAIN and ProfitMax applications which provide broadband investment insight
• Mentoring the teams in adopting the Scrumban methodology
• Configured Jira projects including creating various dashboards and filters using JQL
• Led Quarterly Planning, Staff Sync, and Retrospective meetings. Facilitated sprint planning and story refinement meetings. Performed backlog grooming/prioritizations and created user stories

Boulder, Colorado, US

• Product Owner for two teams developing and maintaining the Appliance software platform that supports the SolidFire scale-out, all-flash storage products
• Used the Scaled Agile Framework (SAFe) with Jira and Confluence to collaborate with teams on an Agile Release Train
• Refined Epic acceptance criteria with Product Management/Architects, participated in PI Planning to determine commitments with the team, performed backlog grooming/prioritizations, participated in sprint planning.
• Acted as a servant leader to support team members and remove roadblocks
• Assisted in Scrum Master duties during the department’s reorganization
• Evaluated various remote collaboration tools to support remote/distributed Agile PI Planning and assisted teams with their usage (iObeya)

Redmond, Washington, US

• Served as agile program manager and Scrum Master for the Microsoft FastTrack Office 365 project with 25 staff on six teams
• Responsible for the Product Backlog and Features/User Stories/defects and agile metrics/charts
• Led data platform developers using Business Intelligence/Data Warehousing (SQL Server 2016, Azure), Machine Learning (Azure ML), and Big Data (Azure Cosmos) technologies to provide insight into the commercial usage of.
• Served as agile coach for the six data platform teams as they transitioned to Agile and Scrum practices
• Managed the transition to Azure DevOps/Visual Studio Team Systems as an agile tool
• Responsible for the Product Backlog and Features/User Stories and agile metrics/charts

Boulder, CO, US

• Developed data integration and cleanup/maintenance strategies to bring various cloud and on-premise data into the Salesforce Wave Analytics Cloud infrastructure
• Reviewed and evaluated the leading Integration Platform as a Service (IPaaS) tools

• Managed the Customer Management team of 15 developers and a database administrator supporting data marts and BI Reporting infrastructures (SQL Server and MicroStrategy)
• Created the yearly budget for the hardware and software infrastructure
• Lead the migration to a Microsoft SQL Server Private Cloud infrastructure saving $230,000
• Managed the creation of ‘semi-real time’ cubes
• Created the department’s BI Portal using SharePoint/Active Directory groups for 20,000 staff

• Worked on various BI projects including proof of concept projects such as developing code to add/update/display user comments in SQL Server Reporting Services reports using web services

• Managed the Customer Management ETL/Reporting team (9 developers)
• Developed standards, software/hardware budget, and architecting the BI infrastructure
• Specified and managed the rollout of Team Foundation Server source code/issue software

• Designed and developed data warehouses (modeling, ETL including client data, cubes, and BI reports) using SQL Server technologies (SSIS/SSRS/SSAS) and MicroStrategy to support customer projects
• Lead the conversion of ETL processes from SQL 2000 DTS to SQL Server 2005 SSIS
• Designed and developed categorization web applications (PHP/SQL/JavaScript/Ajax/XML) including internationalization/localization, logging, time zone, encryption, and field validation

US

• Implemented virtual web agent assistants for Fortune 500 companies using XML configuration, regular expression parsing of the client's web pages, and JavaScript on the Finali SaaS portal

• Developed a 'C' based GUI client application that remotely controls programs on a water processing plant's QNX server using C serial communication

• Managed and participated in the customization of the QuickStream e-Content Management J2EE SaaS product using Java, JSP, JDBC, JavaScript, and HTML

• Developed call center and administration modules for a B2C company that provided online scheduling of consumer services using ColdFusion, JavaScript and HTML
• Developed a B2B e-commerce web site that was used to trade integrated chips using ColdFusion, JavaScript and HTML that was integrated with the company’s ERP database
• Developed a shopping cart and market information section on the B2B site that included Bloomberg news, commentary archives, pricing tables and graphs

• Supported customer’s factory automation projects using Process Operations Manufacturing System (POMS) software

• Managed INCODE’s POMS Customer Support department including escalations
• Managed INCODE’s Quality Assurance department including creating SOPs
• Represented INCODE in all customer quality audits and with software releases to IBM
• Automated the change control process and designed the customer support web site

• Designed and developed the Communication Interface Module (NetBIOS, Novell SPX, IBM’s APPC and DAE, and TCP/IP protocols), File Server, RF Terminal, and IO messaging APIs in ‘C’ on OS/2 which were used by all the POMS.

• Created phone bills for the Virginia Tech campus (faculty and on-campus students)
• Designed and developed ‘C’ programs to process the call details records from an IBM ROLM PBX (archive, filter, transport using serial communication/NetBIOS protocols), priced each call based on duration/distance, and.