Christopher R. Enders Email & Phone Number

Frederick, Md, Us

Gaithersburg, Maryland

Directed efforts which increased profitability 15.3% first year, and an additional 5.1% the next year by identifying areas of weakness in the AR/AP process, service pricing model, and labor costs.Designed and implemented multi-tiered marketing strategy project; one-tier having individually contributed to a 10% trackable revenue growth.Actively review all company procedures to ensure efficiency; monitor and control to fix issues, adjust deadlines and reduce overall costs.Spearheaded… Show more Directed efforts which increased profitability 15.3% first year, and an additional 5.1% the next year by identifying areas of weakness in the AR/AP process, service pricing model, and labor costs.Designed and implemented multi-tiered marketing strategy project; one-tier having individually contributed to a 10% trackable revenue growth.Actively review all company procedures to ensure efficiency; monitor and control to fix issues, adjust deadlines and reduce overall costs.Spearheaded logistics of acquisition of a competing firm to integrate their processes seamlessly into current company procedures and culture.Implemented sales forecasting system that allowed for proper budgetary planning and human capital and resource allocation.Streamlined HR Department to create an efficient on-boarding experience, ensure compliance, and increase employee retention by implementing a new digital HRIS solution.Developed and fostered strong relationships with subcontractor/vendor partners by creating a customized, yet consistent approach to communications, which aided in reducing scheduling conflicts and missed invoice payments. Show less

Frederick, Maryland

Maryland

Rockville, Md

Created and implemented social media strategy to enhance community engagement with changes to frequency of original posts and incorporating more curated content from industry leaders.Maintained strong social media and brand presence across corporate Twitter and Facebook, and multiple subsidiary Facebook pages. Serves as a liaison between internal departments and design team to ensure all needed collateral met branding criteria while optimizing for appropriate target… Show more Created and implemented social media strategy to enhance community engagement with changes to frequency of original posts and incorporating more curated content from industry leaders.Maintained strong social media and brand presence across corporate Twitter and Facebook, and multiple subsidiary Facebook pages. Serves as a liaison between internal departments and design team to ensure all needed collateral met branding criteria while optimizing for appropriate target audiences.Interacted and coordinated with outside vendors for timely and accurate completion of print materials for a variety of internal and external events and campaigns. Wrote, proofread and edited all company news correspondences and blog entries; successfully placed 80% of stories pitched to local media, greatly increasing company visibility.Managed company’s WordPress site with frequent updates to pages including copy writing and graphics, addition of new pages and links to career opportunities and publications.Filmed quarterly message from the CEO on corporate standings and policy updates; distributed to all employees via SharePoint. Show less

Germantown, Md

Created national branding guidelines for the organization; organized, outlined and disseminated brand style book to all chapter leaders across the United States to ensure the most up-to-date logo and color scheme was used in a manner that would increase visibility and establish uniformity for the organization.Designed graphics and layouts for all print and digital content including brochures, white-page inserts, letterhead, postcards, vinyl banners and more. Updated all marketing… Show more Created national branding guidelines for the organization; organized, outlined and disseminated brand style book to all chapter leaders across the United States to ensure the most up-to-date logo and color scheme was used in a manner that would increase visibility and establish uniformity for the organization.Designed graphics and layouts for all print and digital content including brochures, white-page inserts, letterhead, postcards, vinyl banners and more. Updated all marketing collateral for philanthropic needs and community events and introduced new design concepts for existing fundraisers to increase community participation. Established new, and nurtured existing, community partnerships with like-minded organizations to further the reach of Operation Second Chance; met with leaders and representatives from various broadcasting syndicates for fundraising promotion and social media campaigns.Storyboarded, filmed and edited video content for a variety of campaigns to increase awareness and engagement while growing donations; video content successfully increased audience engagement by 25% monthly and led to a direct increase in new donors.Implemented new donation software to incorporate with social media marketing campaigns, allowing users to donate directly on Facebook and Twitter, rather than redirecting away from motivating content to web-based donation platform.Wrote and disseminated press releases to news outlets for fundraising events. Show less

Reston, Virginia

Managed total contracted Account Base of over $6 million while continuing to sell into and grow individual accounts to reduce possibility of churn and loss.Achieved and exceeded monthly and yearly sales goals; consistently attained 102-107% of quota for recurring revenue sales.Assured continual account satisfaction through maximum responsiveness, superior service levels and personalized customer care.Developed strong rapport with long-standing clients to ensure complete satisfaction… Show more Managed total contracted Account Base of over $6 million while continuing to sell into and grow individual accounts to reduce possibility of churn and loss.Achieved and exceeded monthly and yearly sales goals; consistently attained 102-107% of quota for recurring revenue sales.Assured continual account satisfaction through maximum responsiveness, superior service levels and personalized customer care.Developed strong rapport with long-standing clients to ensure complete satisfaction and increase likelihood of renewal at the end of their contract.Performed liaison functions between clients, vendors, and internal departments to ensure timely and accurate implementation of purchased products and services. Show less

Rockville, Maryland

Managed all logistical aspects and operations of a satellite branch of Enterprise Rent-A-Car.Developed, maintained and analyzed multiple management databases of existing and potential customers for strategic communication and outreach.Conducted customer satisfaction surveys via point-of-sale face-to-face interviews, follow-up telephone calls, and other company initiatives.Accomplished organizational mission/vision by developing rapport and maintaining professional relationships with… Show more Managed all logistical aspects and operations of a satellite branch of Enterprise Rent-A-Car.Developed, maintained and analyzed multiple management databases of existing and potential customers for strategic communication and outreach.Conducted customer satisfaction surveys via point-of-sale face-to-face interviews, follow-up telephone calls, and other company initiatives.Accomplished organizational mission/vision by developing rapport and maintaining professional relationships with individuals from diverse backgrounds and at all levels of the organization. Show less

New Market, Maryland

Directed and coordinated with departments concerned with the production, pricing, sales and distribution of products.Reviewed financial statements, sales and activity reports to measure productivity and goal achievement, determining areas needing cost reduction and program improvement.Improved effectiveness and efficiency of operations by conducting studies, analysis and evaluations; increased productivity by an average of 15%.Improved financial position of operations by reducing… Show more Directed and coordinated with departments concerned with the production, pricing, sales and distribution of products.Reviewed financial statements, sales and activity reports to measure productivity and goal achievement, determining areas needing cost reduction and program improvement.Improved effectiveness and efficiency of operations by conducting studies, analysis and evaluations; increased productivity by an average of 15%.Improved financial position of operations by reducing spending while increasing profitability by identifying budgetary and financial problems and discrepancies by working closely with other regional locations.Determined staffing requirements and interviewed, hired and trained new employee; cut staffing costs by 3-5% by implementing custom training plans.Developed and implemented product-marketing strategies, including advertising campaigns and sales promotions; attracted 10% new customers and increased repeat business by 30% monthly. Show less

Bachelor Of Arts (Ba), Communication

Activities and Societies: Undergraduate Communication Association

Associate'S Degree, General Studies

Activities and Societies: Multi-Cultural Student Service Learning Program