Christopher Hein Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

• Demonstrate expertise in analyzing admissions data in Python utilizing PowerBI, Jupyter Notebook, and Seaborn graphing packages to identify trends as well as potential fraud or abuse.
• Research and identify market trends to drive an increase in value-based contracts for Centene’s network providers.
• Support the execution of a behavioral health advanced analytics project by calculating provider metrics and performance scores.
• Engineer a machine learning classification model for… Show more
• Engineer a machine learning classification model for Centene's EDAS Hackathon, successfully identifying patients with diabetes and/or heart disease and enhancing the company's analytical capabilities.
• Offer valuable insights and support in Python coding to help various teams achieve their project goals.

Chicago, Illinois, United States

• Voted “Best in Show” for Autumn 2021 Capstone Showcase.
• Charted successful course of developing, fine-tuning, and evaluating machine learning classification models using Python; these included Random Forest (RF), Support Vector Machine (SVM), Naive Bayes (NB), AdaBoost, and.
• Implemented the most effective optimized model, reducing the time spent on manual tracking and annotating bird behavior in video feeds.
• Advanced development of a… Show more
• Advanced development of a comprehensive comparative analysis of machine learning models, guiding strategic decision-making for the future bird activity data classifications.
• Analyzed over 34,000 bird activity tracks captured by 4k cameras to classify bird activity around solar panel fields.

Chicago, IL

• Oversaw a top 10 Execution Management System (EMS) revenue client, consistently exceeding performance targets and ensuring client satisfaction; during the last two years at the company.
• Organized and facilitated comprehensive training sessions for new hires, resulting in accelerated onboarding and increased team proficiency.
• Showcased unparalleled dedication and expertise in issue resolution and customer support, handling the highest number of cases and calls among the EMS Client… Show more
• Showcased unparalleled dedication and expertise in issue resolution and customer support, handling the highest number of cases and calls among the EMS Client Services teams for three consecutive years. Show less

Chicago, IL

• Served as the primary point of contact for clients, addressing day-to-day inquiries and ensuring seamless communication for long-term project success.
• Earned recognition as a prominent team member who actively encouraged collaboration and team building events.
• Administered issues/tickets in JIRA and escalated clients’ issues to appropriate internal teams.
• Gathered and translated client project requirements, then conveyed them to the appropriate internal teams for streamlined… Show more
• Gathered and translated client project requirements, then conveyed them to the appropriate internal teams for streamlined project execution.
• Delivered clear and effective communication, ensuring transparent updates on open items, project progress, client expectations, and resolution of ongoing production issues for key stakeholders Show less

Greater Chicago Area

Facilitate soccer games, oversee the safety of all players and the proper application of all laws of the game.Communicate with fellow referees, teams and spectators to ensure a fair, safe environment.Defuses issues between teams, players and spectators.

Master Of Science - Ms, Analytics

Courses: Data Mining Principles, Machine Learning and Predictive Analytics, Linear and Nonlinear Models for Business Applications, Data.

Bachelor Of Science (B.S.), Information Systems And Computer Science

Activities and Societies: Presidential Scholarship Recipient Learned about IT Clusters and startup tech companies on a class trip to.

Education record