Are you a leader struggling to stay ahead in a rapidly changing world? You're not alone. As someone who's walked in your shoes, I understand your challenges.Leadership can be overwhelming, especially when uncertainty is the new normal. You want to inspire your team and drive results, but you're unsure where to start.That's where I come in. With over 20 years of global leadership experience, including my role as COO, I've helped countless leaders and teams thrive in uncertainty. I'll help you navigate challenges with confidence and achieve remarkable outcomes. But don't just take my word for it. Here's what one of my clients has to say:"Chris has changed my life. I've made vast improvements in my leadership, career, and personal life in just a few months." — Julie Smigadis, Toronto, Canada.As your coach, I'll help you unlock your full potential, inspire your team to perform at their best, and build authentic connections that drive results. My SUCCESS Coaching Framework is designed to help you transform challenges into opportunities and achieve tangible results.Here's how we can work together:Executive Leadership Coaching: One-on-one coaching to help you overcome leadership challenges.Individual and Team Coaching: Customized coaching to help you and your team achieve your goalsSpeaking Engagements: Inspire your team with a keynote speech on leadership and teamwork.Leadership Workshops: Interactive workshops to help you and your team develop essential leadership skills.Corporate Retreats: Customized retreats to help your team align and achieve their goals.Ready to transform your leadership journey? You can book a free call through my featured section or contact me via DM. Let's improve the world through effective leadership. Email: info@chris-march.caPhone: 778 233 4906Website: chrismarchcoaching.com
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Brand AmbassadorSybillSydney, Nsw, Au -
Chief Operating OfficerWorldgo Travel Management Feb 2024 - PresentVancouver, British Columbia, Ca -
Business OwnerChris March Coaching Feb 2022 - Present -
General ManagerFcm Travel Canada Sep 2023 - Jan 2024Toronto, Ontario, Ca• As the leader of the commercial business in Canada, I was responsible for providing strategic guidance, making decisions, and ensuring full accountability for both the development and implementation of the long-range strategic plan for Canada and the annual operating plan.• I was FCM Canada's primary external representative to customers, industry partners, and trade associations, and I had a mandate to expand the company's commercial and geographic reach. -
Director Of OperationsCorporate Traveller Canada Nov 2019 - Sep 2023Vancouver, British Columbia, Ca• Managed $200 million in annual sales, overseeing the largest operational team globally, achieving a $3.9 million profit in fiscal year 2023.• Strategically executing initiatives led to a 102% sales increase, surpassed revenue targets, and enabled a 67% personnel expansion.• Led and managed a high-performing team of 80 travel managers, ensuring optimal performance and exceptional customer satisfaction, leading to a 97% client retention rate.• Utilize data analysis and knowledge sharing to drive product strategy and operational efficiency.• Conduct interviews, make hiring decisions, and oversee the onboarding process.• Provide staff with ongoing coaching, feedback, and guidance to foster professional growth, enabling excellence and career milestones.•Mentor operational leaders on meeting customer expectations, driving continuous improvement, handling challenging situations, and effectively managing team learning.•As the leader responsible for the after-hours support business, I provided strategic guidance, oversaw long-range strategic planning and annual operating plans, ensured operational accountability, and served as the primary external representative. -
General ManagerFlight Centre Business Travel - Canada Jun 2016 - Nov 2019Toronto, Ontario, Ca• Oversaw and managed daily and long-term Flight Centre Business Travel operations, leading a high-performing team of eighty-five staff.• Achieved double-digit growth year over year, positioning Flight Centre Business Travel as the most profitable brand in the Retail division.• Recognized with global excellence awards in 2016 and 2019 and the Top Operations Leader Award.• Relocated from Vancouver to Toronto to spearhead the expansion of the Eastern Canadian presence, successfully establishing a strong market presence and achieving revenue growth.• Responsible for growth in brand awareness and market share in Canada. -
Product Development ManagerFlight Centre Canada Jul 2015 - Jun 2016South Brisbane, Queensland, Au• Developed and delivered comprehensive training on key products and assessed market segments for front-line staff.• Provided accessible communication and dynamic product knowledge support to agents, ensuring their success.• Established and nurtured productive, professional relationships with suppliers, facilitating successful negotiations and closing deals on large and complex customer accounts. -
Product Range Owner - Business TravelFlight Centre Canada Feb 2015 - Jul 2015South Brisbane, Queensland, Au• Designed, implemented and marketed the Business Travel products for Flight Centre stores across Canada.• Facilitated Business Travel Specialist training and development.• Drove product direction and management, operational efficiency, and excellence.
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National Business Improvement Manager & Corporate Sales TrainerFlight Centre Business Travel - Canada Jul 2013 - Feb 2015Toronto, Ontario, Ca• Designed and delivered comprehensive training programs for the operational team, equipping them with the necessary skills and knowledge to drive sales success.• Mentored and coached eighty-five travel managers Canada-wide to enhance performance and achieve targets.• Achieved double-digit growth increase in sales and profit year-on-year by implementing streamlined business processes and sales strategies.• Identified areas for improvement, optimized workflows, and introduced new sales initiatives that directly contributed to sales growth and profitability.
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ManagerFlight Centre Business Travel - Canada Aug 2009 - Jul 2013Toronto, Ontario, Ca• Promoted to lead Vancouver team, requiring a relocation from the Sydney, Australia office• Led team to the most improved and highest team over budget in North America• Qualified for exceeding sales targets to attend global conference of top 5% performers• Handled daily travel needs of corporate business accounts • Ensured service level agreement delivered total client satisfaction and retention• Built and maintained strong client relationships to provide a superior client experience• Achieved monthly KPIs while adhering to OBW processes and practices• Responsible for administrative tasks including invoicing, budgeting and banking • raining and development
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Account ManagerFcm Travel Solutions Australia Aug 2008 - Jul 2009Brisbane, Qld, Au• Promoted to FCm Travel Solutions within an unprecedented time frame• Recognized as one of the top novices Australia-wide • Handled the day-to-day travel needs of corporate business accounts • Kept accurate and transparent financial accounts -
ManagerFlight Centre Australia Mar 2007 - Jun 2008South Brisbane, Queensland, Au• Promoted from consultant to Team Leader after only six months due to excellent performance• Highest achieving novice in Flight Centre retail division• Assembled and managed a team to identify, develop and retain profitable business growth in sales, margin, profit and people• Received award in Team Leader role for reaching $60K profit first nationwide• Developed teams, leading by example in attitude, customer interactions and results.• Demonstrated integrity, honesty and care with customers and team members alike• Coached and empowered teammates while meeting own sales targets
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Customer Service Team LeadTransport For London Mar 2005 - Feb 2007London , Gb• Manage four-member administration team serving over 15,000 schools within the Greater London Area• Responsible for organising all administration systems within the office and ensuring staff are trained correctly on all systems and are using correctly• Handling all complaints/issues via email, fax and written correspondence and escalated calls• Business Analysis and Reporting• Communicated effectively with clients and colleagues and suppliers• Involvement in the development and implementation of new polices• Delivered training presentations for new staff members of Oyster card Help Desk, using various Microsoft programs including Power Point and excel -
Licensed Real Estate AgentLj Hooker Jun 2004 - Mar 2005Sydney, New South Wales, Au• Outstanding ability to market homes in the local community by utilising a proven successful marketing plan• Create sales brochures for each listing to profitably market the home.• Generated lists of properties that were compatible with buyers' needs and financial resources• Negotiated contracts on behalf of clients• Acted as an intermediary in negotiations between buyers and sellers, generally representing one or the other.• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Chris March Education Details
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Marketing Week Mini Mba With Mark RitsonManagement -
Center For Executive Coaching ApacCoaching
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Jay Shetty Certification SchoolCoaching
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Marketing Week Mini Mba With Mark RitsonGeneral
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Tafe NswMarketing
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Tafe NswBusiness Management
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Nlp Canada Training Inc.Neuro-Linguistic Programming (Nlp)
Frequently Asked Questions about Chris March
What company does Chris March work for?
Chris March works for Sybill
What is Chris March's role at the current company?
Chris March's current role is Brand Ambassador.
What schools did Chris March attend?
Chris March attended Marketing Week Mini Mba With Mark Ritson, Center For Executive Coaching Apac, Jay Shetty Certification School, Marketing Week Mini Mba With Mark Ritson, Tafe Nsw, Tafe Nsw, Nlp Canada Training Inc..
Who are Chris March's colleagues?
Chris March's colleagues are Devlina Das, Ganeshan Malhotra, Evelyn Ellappa, Digvijay S., Abhishek V., M J, Saransh Maheshwari.
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