Christopher Rojas Email & Phone Number

Los Angeles, Ca, Us

San Gabriel, California, United States

•Functioned as global liaison on two top pharmaceutical accounts to bridge informational gaps, provide strategic insight and solutions, and support new business deals between cross-functional departments for 20 simultaneous projects.•Initiated and led daily Status, Finance, and client touch-base meetings, reducing informational errors by 15% and boosting task efficiencies by 20%.•Applied routine project quality assurance for project content and branding while simultaneously following legal, medical, and regulatory compliance using Veeva Vault, to provide 100% on scope deliverables.•Collaborated with account directors to develop key areas of growth within tight project timelines to create up to 18% cost-saving efficiencies and create timing efficiencies for risk mitigation.•Administrated change order requests, purchase orders, and statement of work contracts to initiate projects for budgets ranging between $8,000-$280,000 using JIRA, Maconomy, and Excel.•Prepared final reconciliations upon project completion to seek recoverable compensation from clients and implementing continuous enhancement of internal project processes and internal data structures.

Remote

Providing Business Development Support to Executive Leadership and all internal agencies on a Global level.• Regularly identified best practices, topics, and educational opportunities within Medical Affairs to best engage future developments/business opportunities between internal and external key stakeholders.• Assisted global commercial directors and senior level executives with procurement of Case Studies, Credentials, for RFI / RFP / Pitch presentations, maintenance of SharePoint Repository, and HubSpot CRM Deal Tracking.• Analyzed key areas of evolution using client agency plans, relationship trackers, and HubSpot strategic dashboards to improve proactive commercial and business development initiatives.• Maintained Therapy Area Experience Grid of 800+ multi department employees and development of curated Medical Affairs Professional Society Newsletter content for 20+ global agencies through independent research.

Remote

Responsible for supporting & working alongside the Commercial Director's role of supporting 12 medical communications agencies operating within the US. Collaborated on new business opportunities, presentation resources, identification of best practices, new services and innovative solutions to maximize client relationships.• Pulled market research reports to track and analyze data among top pharmaceutical and biotech organizations in addressment of industry changes to advise key stakeholder decision making.• Pinpointed and executed documentation of key global deals over $250,000, proving familiarity of contract management and internal controls between cross functional departments.• Co-managed formation of company objectives and strategic implementation of client engagement process via pitch playbook project development for 9 US agencies.• Managed internal client list and annual new deal tracker to identify and mitigate risk in agency firewalls for 9 US agencies and 14 EU & APAC agencies.

Burbank, California, United States

•Committed detailed orientations of merchandising and logistics of day to day store operations.•Implemented and examined merchandising strategies to support store sales growth, including upselling merchandise and memberships during all customer engagements over 9 weeks.•Supported 5 stores in a 10 store district to improve average Carepass membership sales by 40% on a weekly basis.•Collaborated with store staff in assessing store inventory and assets to maintain enterprise profitability, including weekly inspected BOH and FOH inventory, as well as customer focused replenishment upkeep.•Provided exceptional customer service by actively listening to and addressing customer inquiries and concerns.•Led a team of enthusiastic individuals by providing guidance, support, and motivation to achieve company goals.•Developed and delivered comprehensive training programs to educate new hires and enhance employee skills.

Burbank, California, United States

•Prepared a variety of dishes and ensured that all food was cooked to the highest standards.•Handled cash transactions accurately and efficiently, providing excellent customer service.•Delivered exceptional customer service by assisting with inquiries and resolving issues in a timely manner.•Performed cleaning duties to maintain a clean and organized work environment.•Took customer orders with precision and efficiency to ensure accuracy and customer satisfaction.•Maintained strict adherence to food safety guidelines to prevent any potential health risks.

Burbank, California, United States

•Performed regular website maintenance to ensure optimal functionality and user experience.•Edited and revised content to improve readability and overall quality.•Optimized website for search engines to increase online visibility and drive organic traffic.•Managed social media platform (Facebook) and engaged with followers to enhance brand presence and increase audience reach.•Tracked and analyzed analytics data to evaluate website performance and make data-driven improvements.

Burbank, California, United States

•Managed community event calendar, scheduling and coordinating up to 15 events per month.•Processed and tracked monetary donations, ensuring accurate records for 500+ parishioners in preparation of tax season.•Assisted in organizing and coordinating annual church fundraisers, including a successful Church upgrade fundraiser, raising over $10,000•Proficiently utilized Microsoft Office suite for various tasks including document creation, spreadsheet management, and presentation development.•Provided exceptional parishioner service by addressing inquiries, resolving complaints, and ensuring parishioner satisfaction.•Demonstrated strong organizational skills in prioritizing tasks, managing time effectively, and maintaining detailed records.

Burbank, Ca

•Facilitated group discussions, activities, and retreats focused on fostering faith, leadership skills, and personal development in High School level children.•Organized and led community service projects and fundraising initiatives, promoting social responsibility and compassion.•Supported the youth group coordinator in planning and executing events such as retreats, Masses, and social gatherings.•Provided emotional support and encouragement to peers, creating a welcoming and inclusive atmosphere.

Burbank, Ca

•Facilitated engaging activities such as games, crafts, and sports to promote physical activity and creativity.•Managed children's behavior through positive reinforcement and redirection, fostering a respectful and cooperative environment.•Collaborated with fellow staff members to ensure smooth operation and adherence to daycare policies and procedures.

Burbank, Ca

•Assisted students with homework assignments and reading exercises, providing guidance and support as needed•Maintained clear and effective communication with parents regarding their children's daily activities and any concerns that arose.•Demonstrated leadership and acted as a positive role model by exemplifying good behavior, respect, and enthusiasm for learning.