An accomplished leader with a proven track record of driving business growth and operational excellence, I am a seasoned Vice President of Information Technology Operations specializing in contract management, business development, and technology strategy. With a keen eye for innovation and a strategic mindset, I excel in aligning technology initiatives with organizational objectives to deliver tangible value to clients and stakeholders.As a Vice President of Information Technology… Show more An accomplished leader with a proven track record of driving business growth and operational excellence, I am a seasoned Vice President of Information Technology Operations specializing in contract management, business development, and technology strategy. With a keen eye for innovation and a strategic mindset, I excel in aligning technology initiatives with organizational objectives to deliver tangible value to clients and stakeholders.As a Vice President of Information Technology Operations, I possess extensive experience in managing the firm's contracts with precision and diligence. I have a proven ability to negotiate favorable terms, mitigate risks, and ensure compliance with contractual obligations and regulatory requirements.I thrive on identifying and capitalizing on new business opportunities to fuel growth and expansion. Through strategic market analysis, client engagement, and collaboration with sales and marketing teams, I have consistently driven business development efforts that result in increased revenue and market share.At the heart of my role as Vice President of Information Technology Operations is the responsibility to shape and execute the company's technology strategy. I am deeply committed to staying ahead of the curve by leveraging the latest innovations and trends to deliver unparalleled value to clients. Whether it's harnessing the power of cloud computing, advancing cybersecurity measures, or harnessing the potential of emerging technologies like artificial intelligence and data analytics, I am dedicated to ensuring that our technology roadmap is aligned with our clients' evolving needs and industry dynamics.As a leader, I prioritize fostering a culture of collaboration, innovation, and excellence within the IT organization. I believe in empowering and inspiring team members to reach their full potential, providing mentorship, and creating opportunities for growth and development. Show less

Serves as the TPM Group’s Director of Information Technology Operations and manages TPM’s contracts with the US Small Business Administration (SBA) in Oracle support in addition to the US Agency for International Development (USAID) Information System Security Officer (ISSO). Oversees TPM’s technology strategy through leveraging emerging technologies to bring the newest innovations to Federal, state and local government customers.Leads TPM Group’s large group of highly skilled,… Show more Serves as the TPM Group’s Director of Information Technology Operations and manages TPM’s contracts with the US Small Business Administration (SBA) in Oracle support in addition to the US Agency for International Development (USAID) Information System Security Officer (ISSO). Oversees TPM’s technology strategy through leveraging emerging technologies to bring the newest innovations to Federal, state and local government customers.Leads TPM Group’s large group of highly skilled, certified technology architects, who apply new technologies and architectural foundations in building solutions for customers across industries. Manages TPM’s alliances, partnerships and senior-level relationships with leading and emerging technology companies. Show less

Achieved multiple promotions to management roles, leading teams charged with the preventative/general/safe time maintenance, ongoing monitoring, and system upgrades for the entire $23B FiOS video platform.KEY CONTRIBUTIONS:- FiOS Network Operations Center (NOC) Manager (2010-Present)- National Network Management Center Section Manager (2007-2010)⇒ Selected for a team charged with the NOC relocation while monitoring and maintaining the FiOS video network. Assisted in… Show more Achieved multiple promotions to management roles, leading teams charged with the preventative/general/safe time maintenance, ongoing monitoring, and system upgrades for the entire $23B FiOS video platform.KEY CONTRIBUTIONS:- FiOS Network Operations Center (NOC) Manager (2010-Present)- National Network Management Center Section Manager (2007-2010)⇒ Selected for a team charged with the NOC relocation while monitoring and maintaining the FiOS video network. Assisted in the layout of the new center, setup and turned up all equipment, and wrote methods and procedures.⇒ Liaised between the FCC and the legal team and between field and engineering staff, resolving issues and representing Verizon against FCC complaints.⇒ Collaborated with multiple FiOS teams to author and establish national processes and systems, which resulted in achieving ISO 9001 certification.⇒ Created troubleshooting procedures for the medium/long haul SONET (DWDM) video network to streamline operations and expedite the restoration of services to customers.Saved $600K by leveraging remote service analyzer module (RSAM), which improved troubleshooting of video issues and eliminated the need for onsite tech support.- Network Engineer (2005-2007):⇒ Isolated and troubleshot Verizon’s Video Service Network (VOD, IPG, DAC).⇒ Performed new design/equipment implementations in the video network and resolved IP network trouble in physical, data link, and networks.- Central Office Technician (2001-2005):⇒ Reduced downtime by 20% by developing and implementing a proactive system, which identified potential threats to the network.⇒ Built an interdepartmental group to deploy and maintain remote terminal sites to offer DSL in areas previously not serviced. Collaborated with the vendor and led a team of 5 associates to resolve remote terminal issues. Show less