Christopher Banks

Christopher Banks Email and Phone Number

Insurance & Technology Leader | Strategy & Transformation Leader @ EMPLOYERS
reno, nevada, united states
Christopher Banks's Location
Greater Boston, United States
About Christopher Banks

Strategic technology leader with a proven track record of driving digital products and transformative initiatives within the Insurance and Technology domains. With a proven track record of success leading high performing teams to implement large-scale initiatives resulting in reimagined customer experiences and fostering collaboration across agile organizations.Professional Experience:Director, Product Management | Liberty Mutual I have played a pivotal role in advancing our Underwriting and Operations organization by implementing our flagship Underwriting platform. This initiative has not only delivered operational efficiencies but has also significantly improved loss ratios and spurred growth in gross written premiums without increasing expenses. My strategic roadmap has leveraged digital solutions to transform the entire Underwriting lifecycle, enhancing customer experiences and driving remarkable financial results.In collaboration with key executive stakeholders, I managed our Cyber risk program, assessing market trends and implementing integrated Risk Analysis solutions to meet projected financial business results in volatile market conditions. Additionally, I lead a team of Product Managers in the development of large-scale transformation projects, emphasizing data-driven decisions to enhance customer experience and business value.Senior Product Manager | Liberty Mutual My tenure as a Senior Product Manager was marked by a transformative overhaul of our API Product Strategy, fostering partnerships with external trading partners and creating a Digital Marketplace for API engagement that doubled our customer base. Establishing OKRs and KPIs in collaboration with key stakeholders resulted in outcomes that exceeded customer expectations, increased revenue, and reduced operational expenses. I successfully aligned Product Management professionals and cross-functional Business/IT executives on common outcomes, leading to long-term strategies meeting market demands.Product Manager | Liberty MutualIn this role, I crafted comprehensive product roadmaps for SaaS Underwriting initiatives, enhancing operational efficiency, improving Underwriter experiences, and accelerating speed to market. Directing the implementation of foundational capabilities, including complex workflows, integrated quote generation, and third-party integrations, strengthened our competitiveness in the market. I also negotiated and prioritized SaaS features for development across multiple levels of product management and engineering organizations.

Christopher Banks's Current Company Details
EMPLOYERS

Employers

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Insurance & Technology Leader | Strategy & Transformation Leader
reno, nevada, united states
Website:
employers.com
Employees:
884
Christopher Banks Work Experience Details
  • Employers
    Director, Digital & Data, Strategy & Operations
    Employers May 2024 - Present
  • Liberty Mutual Insurance
    Director, Product Management
    Liberty Mutual Insurance Mar 2022 - May 2024
    • Advanced our Underwriting and Operations organization through the implementation of our flagship Underwriting platform resulting in operational efficiencies, reduced cycle time, improved loss ratio(s) and growth in gross written premium without increased expenses• Instituted a long-term strategy (roadmap) leveraging digital solutions to transform the entire journey of the Underwriting lifecycle resulting in improved customer experiences and significant increases in our financial… Show more • Advanced our Underwriting and Operations organization through the implementation of our flagship Underwriting platform resulting in operational efficiencies, reduced cycle time, improved loss ratio(s) and growth in gross written premium without increased expenses• Instituted a long-term strategy (roadmap) leveraging digital solutions to transform the entire journey of the Underwriting lifecycle resulting in improved customer experiences and significant increases in our financial results• Partnered with key executive stakeholders managing our Cyber risk program to assess market trends and implement strategic integrated Risk Analysis solutions to meet projected financial business results in volatile market conditions• Directed a team of Product Managers in the development and implementation of large-scale transformation projects emphasizing data driven decisions to enhance customer experience and business value Show less
  • Liberty Mutual Insurance
    Senior Product Manager
    Liberty Mutual Insurance Jul 2020 - Mar 2022
    • Transformed our API Product Strategy that drove partnerships with external trading partners resulting in a Digital Marketplace for API engagement that doubled our customer base• Established OKR’s and KPI’s in partnership with key stakeholders which resulted in outcomes that outpaced Customer expectations, increased revenue and decreased operational expenses• Aligned Product Management professionals and crossfunctional Business/IT executives on common outcomes which resulted in… Show more • Transformed our API Product Strategy that drove partnerships with external trading partners resulting in a Digital Marketplace for API engagement that doubled our customer base• Established OKR’s and KPI’s in partnership with key stakeholders which resulted in outcomes that outpaced Customer expectations, increased revenue and decreased operational expenses• Aligned Product Management professionals and crossfunctional Business/IT executives on common outcomes which resulted in long-term strategies that meet market demands Show less
  • Liberty Mutual Insurance
    Product Manager
    Liberty Mutual Insurance Feb 2017 - Jul 2020
    Portsmouth, New Hampshire
    • Built comprehensive Product roadmaps for SaaS Underwriting initiatives enabling operational efficiency, improving Underwriter experiences and increasing speed to market• Directed the implementation of multiple foundational capabilities including complex workflows, integrated quote generation, source system Integration and third party integrations improving our competitiveness in the market• Negotiated and prioritized SaaS features for development across multiple levels of product… Show more • Built comprehensive Product roadmaps for SaaS Underwriting initiatives enabling operational efficiency, improving Underwriter experiences and increasing speed to market• Directed the implementation of multiple foundational capabilities including complex workflows, integrated quote generation, source system Integration and third party integrations improving our competitiveness in the market• Negotiated and prioritized SaaS features for development across multiple levels of product management and engineering organizations Show less
  • Liberty Mutual Insurance
    Principal Information Technology Analyst
    Liberty Mutual Insurance Feb 2014 - Feb 2017
    Portsmouth, New Hampshire, United States
    Lead a group of analysts in delivery of initiatives spanning Home, Auto and Umbrella products ensuring outcomes had intended results on Customer Experience and Business Value.
  • Liberty Mutual Insurance
    Senior Information Technology Analyst
    Liberty Mutual Insurance Jan 2013 - Feb 2014
    Dover, New Hampshire, United States
    Oversaw the buildout and success of our onshore/offshore resources responsible for the validation of all capability deliveries for our personal lines Auto, Home and Umbrella products.
  • Liberty Mutual
    Software Engineer
    Liberty Mutual Nov 2010 - Jan 2013
    Gainesville, Georgia, United States
    Designed, developed and implemented applications at scale to support Underwriting and Operations teams in pursuit of increasing profitability across our Personal Lines products. Outcome achieved a profitability program that produced $25M in lost revenue on an annual basis.
  • Liberty Mutual Insurance
    Business Analyst I, Ii, Iii
    Liberty Mutual Insurance Aug 2003 - Nov 2010
    Gainesville, Georgia, United States
    Performed analysis on Underwriting and Operation trends across organizations to identify opportunities for improvement. Implemented operational best practices to consolidate resources across multiple locations achieving organizational goals around operational improvements.

Christopher Banks Education Details

Frequently Asked Questions about Christopher Banks

What company does Christopher Banks work for?

Christopher Banks works for Employers

What is Christopher Banks's role at the current company?

Christopher Banks's current role is Insurance & Technology Leader | Strategy & Transformation Leader.

What schools did Christopher Banks attend?

Christopher Banks attended Southern New Hampshire University, Gainesville State College.

Who are Christopher Banks's colleagues?

Christopher Banks's colleagues are Fredhalyn Palileo, Mubarik Ahmad, Shaitha Yeargin, Trisha Bowman, Sss Eeee, Mike Kaminske, Courtney Selkis.

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