Christopher Schott Email and Phone Number
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I seek purpose in work, joy in learning, and transformative impact on myself and others in everything I do. Currently, I am empowering state and local governments to improve the experiences of their residents and employees through actionable insights gained with Qualtrics Experience Management solutions. I have particular expertise in management consulting, experience management, last-mile parcel delivery logistics, connected vehicle cybersecurity and African trade policy. Versatility, learning quickly and an ability to thrive in foreign fast-paced environments are my greatest strengths. Prior to my work at Qualtrics, I designed a global business travel platform for the DHL Group, optimized last-mile parcel delivery in Germany, completed a 6-month trade policy internship with the US Trade Representative and led a development project in Kenya.At my alma mater Cornell, I took classes across 18 academic departments, served as CEO of a small startup and established a $650,000 endowment for international student emergency aid.
Qualtrics
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Healthcare Account ExecutiveQualtricsWashington, Dc, Us -
Federal Enterprise Account ManagerQualtrics Oct 2023 - PresentProvo, Ut And Seattle, Wa, Us-Managing $8.5M ARR and over $30M TCV of Experience Management Technology for our largest Federal customers in the Department of Health & Human Services (HHS) and Department of Homeland Security (DHS)- Achieved 215% attainment ($1.7M) on account growth target in H2 '23 with only 1 quarter in-role, and 524.5% attainment ($1.4M) on individual opportunity contribution in H1 '23- Established a nationwide experience measurement, accountability and actioning system for the largest public health insurance providers for the elderly- Enabled qualitative topic & sentiment analysis and real-time actioning of open text data for the largest public healthcare exchange platforms- Enabled real-time feedback and journey mapping throughout the US immigration process across digital, contact center and in-person touch points -
Strategic Growth Accounts ManagerQualtrics Apr 2022 - Oct 2023Provo, Ut And Seattle, Wa, Us- Managing 20 of Qualtrics' most strategic accounts in Federal, State and Local Government- Reducing cost to serve and improving program/services delivery for government agencies across digital, call center and in-person channels leveraging Qualtrics Experience Management platform- Leading senior administrators and internal stakeholders to identify challenges, scope program deliverables, and implement digital transformation solutions across agencies- Managing program maturity, ongoing stakeholder engagement and technology platform maintenance- Signature programs include automating statewide digital disease surveillance, improving uptake of online DMV services and improving statewide employee recruitment, development and retention- Achieved 234.5% of growth target and a 97.4% Renewal Rate on $6M ARR in 2022 -
Growth StrategistQualtrics Apr 2021 - Mar 2022Provo, Ut And Seattle, Wa, Us- Developing strategies to drive value and develop closer partnerships with government customers- Driving synergies across internal Industry, Product, Support, Sales and Customer Success teams to enable the success of Qualtrics government customers- Leading thought leadership and product roadmap for the Qualtrics government industry -
Senior Customer Success ConsultantQualtrics Oct 2020 - Mar 2021Provo, Ut And Seattle, Wa, Us- Partnered with over 100 State & Local government organizations to improve key outcomes including program participation, health outcomes and economic development indicators through management of public, employee and partner experiences with government- Leveraged Qualtrics support of key COVID-19 projects including testing, contact tracing and vaccine management to establish ongoing efficiencies for public health programs across disease surveillance, case management, community engagement and policy development -
Customer Success ConsultantQualtrics Apr 2019 - Sep 2020Provo, Ut And Seattle, Wa, Us- Enabled 4x quota attainment for the State&Local Government Business in 2020 by driving product vision and growth with key customers- Obtained 474% of opportunities won quota ($1.7 M total) in 2020, top attainment and top dollar amount for anyone at my level and two levels beyond- Achieved 90.1% Renewal rate on $5M of business at 101.1% of target in 2020- Proactively created enablement materials for customer use case and product vision for a 100 person regulated industries sales organization outside of core responsibilities- Lead company-wide DEI initiative, working with underrepresented communities to tell personal stories at company all-hands quarterly for broad impact and cultural transformation -
Management ConsultantDhl Consulting Sep 2018 - Mar 2019Bonn, De• Designed a global travel application to ensure immigration and tax law compliance for 5,000 DPDHL Group employees traveling internationally per annum; the design is currently under development and will be introduced by EOY 2019• Accelerated a technology rollout for the German postal service from 6 months to 4 months by managing interdependencies and identifying synergies across 4 teams through regular individual/team meetings and tracking 600 tasks in an MS Project plan• Supported the hiring of 3 new consultants through one-on-one meetings and recruiting conversations with candidates -
Chief Executive OfficerEzra Box Jan 2018 - Aug 2018Ithaca, New York, Us- Launched peer-to-peer storage service Ezra Box with a team of three other students at Cornell, acquired 500 users in our first summer of operations- "Airbnb for storage": Ezra Box provides a platform for hosts to rent excess space to students who require storage over the summer- Selected as one of 12 startups for Cornell's startup incubator E-Lab- Defined and executed a roadmap for software and business development using SCRUM agile project management and sprint planning- Created the platform including an ESCROW payment system in just 3 months from January to April by designing the platform and actively managing an external software development team- Coordinated all marketing activities, managed customer support, logistics and operations- Since my graduation, Ezra Box has been under further development by a new team of student volunteers -
Executive Board MemberCornell International Students Union - Isu Aug 2017 - May 2018Ithaca, New York, Us• Served on the governing board of the Umbrella organization for all International student groups on campus• Managed the Union's relationship with the Student government and the Cornell administration• Advocated for the rights of international students on campus through cooperation with student leaders, student organizations and the administration• Organized large-scale public awareness campaigns in conjunction with the Student Assembly, including a $3,000 fundraiser for disaster relief in Puerto Rico, free postcard sending for 1,000 people and an annual gala attended by 3,000 people -
International Students Liasion At-LargeCornell Student Assembly Aug 2017 - May 2018Ithaca, New York, Us• Established a $650,000 endowment with Alumni Affairs for international students who require emergency financial aid, lead fundraising for additional resources• Achieved federal STEM certification of the Economics major through cooperation with faculty and administrators, enabling international graduates of the program to obtain 2-year extended OPT work authorization• Successfully lobbied for the reinstatement of an International work-study program serving 36 students by working with affected students and administrators• Established international student representation through regular committee meetings with the Vice Provost for International Affairs• Member of 8 other biweekly committees including Academic Policy, Diversity, Campus Welfare, Campus Infrastructure, Employee Assembly, Faculty Senate, Financial Aid Review and University Assembly -
Vice President Of Internal RelationsCornell Consulting Club Feb 2016 - Feb 2018Ithaca, Ny, Us• Designed Industry 4.0 implementation strategies for CEMEX, a major international building materials producer • Created a pricing strategy and financial models for a startup redesigning cloud storage for architects and interior designers• Performed market analysis for a biotechnology startup developing a product to prevent musculoskeletal disorders• Identified and analyzed market entry opportunities for a national wholesaler and distributor of local organic produce• Conducted performance reviews and ensured a social and professional climate conducive to operations -
Business Development InternHoneywell Aerospace Jun 2017 - Aug 2017Charlotte, North Carolina, Us• Estimated the financial and reputational costs of automotive cybersecurity breaches based on 30 expert research reports • Designed a flexible model to project market valuation and market growth for automotive cybersecurity software • Developed a lobbying approach for federal automotive cybersecurity regulation with the director of government relations• Evaluated cybersecurity regulations in the automotive, maritime shipping and finance industries to support lobbying efforts -
African Trade Policy InternExecutive Office Of The President, The White House Aug 2016 - Dec 2016Washington, Dc, Us• Drafted memorandums, wrote political reports and compiled briefing books on trade and investment issues in Africa • Determined talking points for bilateral talks and public speeches, including the 2016 U.S.-Africa Business Forum• Conducted background research and drafted policy proposals for various trade and investment issues in Africa • Hosted the 2016 AGOA Forum, a summit of political and business leaders involved in Africa -
Project ManagerInstitute For African Development May 2016 - Jul 2016• Planned and executed a nutritious food catering service for 400 factory workers and residents of informal housing areas• Tripled revenues for the beneficiary of all profits - a local disability center; hired disabled staff as cooks to empower them and raise their stature in the local community• Optimized the distribution process, managed supplier relationships, and negotiated sales contracts with local factory owners• Conducted market research in informal housing areas, developed pricing models and established distribution channels • Successfully handed over operations to local partners
Christopher Schott Skills
Christopher Schott Education Details
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Cornell UniversityWith Minors In Business And History
Frequently Asked Questions about Christopher Schott
What company does Christopher Schott work for?
Christopher Schott works for Qualtrics
What is Christopher Schott's role at the current company?
Christopher Schott's current role is Healthcare Account Executive.
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What schools did Christopher Schott attend?
Christopher Schott attended Cornell University.
What are some of Christopher Schott's interests?
Christopher Schott has interest in Education.
What skills is Christopher Schott known for?
Christopher Schott has skills like Research, International Relations, Microsoft Word, Powerpoint, Psychology, Public Speaking.
Who are Christopher Schott's colleagues?
Christopher Schott's colleagues are Lainey Manos, Elena Sugrue, Girish Nibandhe, Julia Wayne, Marc-Henri Colson, Brett Wilsey, Megann S..
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