Christopher Shepler Email & Phone Number

Denver, Co, Us

San Francisco, California, Us

Buoyed by an impeccable track record of driving success and building meaningful relationships, I am excited to join Wells Fargo as its National Commercial Banking Regional Coverage Segment Executive. Building and leading a group of over 150 team members that serves 20,000 commercial banking clients across the country from four primary US hubs, we partner with clients to maintain and grow our clients’ businesses. I am uniquely suited to lead this team at its inception and am eager to pave the way toward better serving clients and building relationships. Strategy, implementation, management, P&L, process improvement and execution are my purview. Through strong relationships with clients, we can truly know our customers’ goals and work with them to ensure they’re achieved. Our compliance-driven culture is key to our process. Our emphasis on proactive monitoring, governance, and risk identification and escalation ensures our customers have the best possible banking partner.My experience allows me to lead my team with integrity and ensures that all involved feel valued and included. I provide coaching and guidance that helps team members grow and develop in their roles. I know what it takes to evaluate a situation and provide improvements that allow for continuous positive change in efficiency, process, and more.

London, Gb

Looking for new challenges leading a business, I took on an opportunity at HSBC, the fifth largest bank in the world, as Managing Director and Head of Commercial Direct and International Business Banking. Leading a team of 50-plus, we served the entire United States. In this role, I was thrilled to be able to build on previous success to restructure and grow SME banking through growing both the size and volume of commercial accounts across the United States for clients with both domestic and international banking needs. Through careful work and diligence, my SME banking group established itself as the cornerstone of commercial growth strategy.I played a key role in partnering with executives across multiple lines of business and support/control functions to create and put in place growth strategies that were both sustainable and meaningful. Establishing KPIs to drive performance allowed for a focus on retention and growth. We worked to be cost efficient while building lasting, mutually beneficial relationships with customers.The partnerships I built with numerous external organizations and my peers in the other countries where we operated were essential in establishing HSBC as the essential cross-border banking resource.Throughout my time at HSBC, I served as a Commercial Banking Executive Committee Member and an LGBT Employee Resource Executive Sponsor. Moreover, I engaged my team in regular volunteer work, building our brand and improving our sense of team.

Charlotte, Nc, Us

In recognition of previous success, I was given the opportunity to broaden my responsibilities in a key COO leadership role. In addition to Local Markets Integration I served as a key partner in data gathering, insight development, report crafting, and the execution of national initiatives on a local scale across 88 local markets, supporting efforts to shape and effectively measure community development service requirements. As my responsibilities expanded and I moved into the COO role, this small group became part and parcel of my broader team. This wider-reaching team of over 60 encompassed a great deal. From Local Markets Business Integration, Client Coverage (in which we could see the relationships clients had in any part of the organization to enable us to have a holistic picture of their relationship), Analytics (creating reports in a localized manner that allowed for leaders to focus on holistically serving clients while also helping them to identify opportunities), and Controls (ensuring appropriate legal, risk and compliance controls were in place for any cross line of business referrals) to Enterprise Initiatives (my team essentially led projects that stretched across lines of business) and Community Reinvestment (monitoring and reporting on all of the volunteer-related activity locally, which is part of our Community Reinvestment Act requirements), we worked to craft a broad view while pinpointing enterprise-wide plans to improve both the employee and customer experience.The role required not only the insight to create systems and metrics but also the ability to ensure local teams were actually following through with these measures. My tenure saw tremendous successes and was the driver of the enterprise strategy of delivering the full capabilities of the company to our clients.

Charlotte, Nc, Us

Of the nearly 20 years I spent at Bank of America serving in a multitude of capacities, I built enormous experience as a Senior Vice President and Enterprise Local Markets Business Integration Executive. As such, lead a team that endeavored to engage both national and local business leaders across 88 markets.My role afforded me the opportunity to launch enterprise-wide initiatives to track and increase internal referrals among a host of business lines, notably Consumer Banking, Commercial Banking, Investment Banking, Wealth Management, and Home Loans in an effort to deliver the full capabilities of the bank to our clients. This pilot program was introduced in 18 major markets, and as a result of its wide-reaching success, was expanded to include a total of 88 markets of all sizes. I am proud to have led the way to a 700% increase in cross-line referrals in my time in this role. My service as a key liaison with people at all levels of Bank of America, including both local team members and the CEO, was integral. I designed and launched a number of tools, including a geo-driven online directory and a sales pitch book, all of which helped local teams drive success. Furthermore, I was a regular partner in aggregating data, coaching, and affecting positive change.In addition to these duties, I was active as an LGBT Employee Resource Group Executive Sponsor.

Charlotte, Nc, Us

Led a team of over 150 employees to provide effective Sales Management and Service support for US Central and West regions with clients with revenues from $5MM to $2B in revenue.

Charlotte, Nc, Us

Turned around a field based Business Banking team responsible for maintaining and growing a client base with revenues between $5 - $50MM.

Charlotte, Nc, Us

Assembled and led the rollout of a centralized Commercial relationship management structure serving over 7,000 clients in the Pacific Northwest region.

Charlotte, Nc, Us

Built out a team of Wealth Management relationship managers serving nearly 6,000 clients with assets of at least $250k

Charlotte, Nc, Us

Led a network of 34 banking centers covering the San Gabriel and parts of the San Fernando Valleys. Responsible for holistic sales, service and operational performance with over 600 employees.

Charlotte, Nc, Us

Led two banking centers with 32 employees and comprising over $220MM in deposits.

Charlotte, Nc, Us

Managed a portfolio consisting of 500 high-value business and consumer relationships.

Los Angeles, California, Us

Responsible for facilitating relationships between the firm and international client base.

San Francisco, California, Us

Managed 15 team members to provide exceptional sales and service to clients in the second largest banking center in the network with deposits over $500MM.