Christopher Shutts, Mba, Cssbb Email & Phone Number

Dallas, Texas, United States

Vice President, Value-Based Healthcare Implementation, 2015-2020Director, STEEEP Academy, 2013-2015Senior Quality Process Improvement Consultant, 2011-2013Accountable for organizational quality short and long-term strategies, operational goals, and objectives to measure and realize success. Managed an organization-wide training program and developed courses focused on problem-solving, utilizing Lean Six Sigma, project management, change management, team-building, and leadership development. Aligned organizational strategies to operational key performance indicators by implementing an organizational program that cascaded metrics and dashboards from Leadership to frontline staff. Directed an annual summit that recognized project teams and individuals with significant improvements and contributions that helped to achieve organizational goals.Directed, facilitated, and led cross-functional high-impact projects by providing analytical expertise and knowledge required for successful development, implementation, sustainment, and continued support of innovative interventions that addressed validated root causes. Mentored and coached improvement specialists and project managers through large-scale, organizational-wide projects to establish an organizational change agent team. Designed standardized tools, templates, and forms to support project management and improvement initiatives. Developed an organizational diffusion program that collaborated with regulatory agencies and external organizations to identify, evaluate, and disseminate best practices to standardize operational processes.• Instructed internal and external project leaders and cross-functional teams through the project life cycle to attain successful outcomes and results central to enterprise strategy execution.• Directed and facilitated projects that focused on improving quality, customer experience, and operational inefficiencies.

Las Colinas, Texas, United States

Oversaw and taught a training and project workshop program focused on problem-solving, utilizing Lean Six Sigma to all levels of the organization. Monitored projects and guided multidisciplinary teams to solve significant organizational problems from inception through sustainment by providing support and ensuring business processes were defined, documented, measured, analyzed, improved, and controlled.• Conducted project workshops that trained individuals, leading to significant annual operating income savings.

Lenexa, Kansas, United States

Senior Performance Improvement Specialist, 2009-2010Senior Quality Data Specialist, 2006-2009Analyzed organization-wide performance data and generated statistical reports comprised of internal and external benchmarking metrics to guide organization’s strategy, goals, and initiatives with system and hospital leaders. Developed, evaluated, and supported measurement systems throughout the organization to ensure appropriate and timely collection of lagging/outcome, leading/process, and balance measures. Created and launched an organizational educational program that trained 515 employees in problem-solving fundamentals, Lean Six Sigma, and change management. Trained 12 individuals to receive Six Sigma Black Belt certifications through the American Society for Quality.Led and guided multifaceted, high-profile projects which resulted in significant organization-wide annual savings.