Chris Lawrence Email & Phone Number

Boston, Ma, Us

In my current role at NewStore, Inc., I oversee the strategic development of our product roadmap, focusing on financial operations domains such as payments, fiscalization, taxes, and compliance. I actively conduct market analyses to spot trends and pinpoint opportunities that steer our innovation efforts. My role involves managing the entire product lifecycle, from concept to launch, ensuring we meet customer needs and comply with regulatory standards. Collaborating closely with our engineering teams, I drive the development and iterative improvements of our products.

Cambridge, Massachusetts, Us

At ZAGENO, I led the product and engineering teams, directing our product strategies in alignment with the company's growth targets. My focus was primarily on the B2B eCommerce market for laboratory and research products. I facilitated stakeholder collaborations to ensure our product features met the evolving market demands and spearheaded the execution of our product roadmaps. Additionally, I managed performance metrics to continually refine our product offerings and team performance.Key Achievements/Contributions:• Directed product development and management, aligning team efforts with strategic business growth goals.• Significantly boosted product engineering efficiencies, enhancing performance metrics for our B2B eCommerce laboratory and research products.

San Francisco, California, Us

In this leadership role, I spearheaded the integration of trust features across the Salesforce Commerce Cloud platform. I led cross-functional teams in designing and implementing new product capabilities and established stringent testing protocols to ensure product reliability. My efforts were crucial in maintaining a unified product strategy across global teams and fostering an environment of continuous innovation.Key Achievements/Contributions:• Expanded the Trust team from one to eleven, covering multiple geographical locations.• Led product management and engineering teams across the US and EMEA to maintain 99.9% product availability.

San Francisco, California, Us

As Director, I managed the strategic development and operational oversight of cloud-based platforms and software applications. I spearheaded the design and deployment of scalable cloud solutions, coordinating with various departments to ensure effective service integration. My efforts to modernize legacy systems facilitated a smooth transition to cloud technologies, optimizing both system functionality and user satisfaction.Key Achievements/Contributions:• Increased product scalability by 25% through the creation and leadership of a new global product team.• Drove the adoption of cutting-edge cloud technologies, fostering innovation across the board.

San Francisco, California, Us

At Demandware, I led the strategy and integration of Omnichannel solutions, ensuring alignment with customer expectations and business goals. My role included extensive market research to develop detailed product roadmaps that guided our strategic initiatives.Key Achievements/Contributions:• Enhanced inventory availability by 50% by developing and implementing a comprehensive roadmap for order management and Omnichannel features.• Successfully integrated an acquired Order Management platform into Demandware's eCommerce suite, bolstering our Omnichannel capabilities.• Led the integration of cross-channel functionalities, significantly improving user experience and operational efficiency.

Driving strategy, development, and execution of marketing programs and content• Create programs to drive new business and customer engagements• Develop product positioning and messaging to differentiate product in the market• Drive product revenues through thought leadership inititatives• Plan and implement product launches• Develop case studies and user stories• Synchronize marketing promotions, SEO optimization, PPC and other content

Hudson, New Hampshire, Us

Driving software projects for Sapphire, PV (DSS/ HiCz), and Silicon Carbide markets• Manage third party development projects • Lead software review board for Service and Engineering organizations• Responsible P&L tracking on software development projects

Hudson, New Hampshire, Us

Defining product direction for software applications in the PV industry. Driving marketing programs, competitive analysis, pricing, and new product introduction programs.• Delivered industry's first PV furnace performance software - Acuity•. Created product, business, and financial models for Photovoltaic and Sapphire crystal markets• Developed marketing and sales strategies for successful product delivery to market• Performed detailed competitive analysis and defined pricing strategies for international markets• Defined software technology roadmap for all software products• Managed third party development and partner activities and contracts• Defined international marketing and product plans for Asia, Europe and North America

Boulder, Colorado, Us

Managed multiple product lines with revenue of $120+ M annually. • Successfully led department initiative for defining new market for Unified Communications• Overhauled product architecture design to address security market requirements• Drove third party development organization in the definition, pricing, packaging, and delivery of product resulting in $4M of pipeline opportunities in 1 quarter

Boulder, Colorado, Us

Managed all user interface products and technologies and set future product direction.• Headed redesign of user interfaces for a diverse range of enterprise-based end-user products. • Established new security review team and created new services revenue stream of $1M+ in first year.• Drove CRM integrations for value-added product delivery• Expanded brand recognition of company and products thorough industry trade shows, analyst briefings, and trade publication articles and white papers.• Recognized as Instrumental Employee for Q3 2003

Directed group of Senior Product Managers in new product introduction and definition.• Coached 3 product managers in the use of UML for requirements management• Established business and vision case analysis for new product introduction• Recognized as Marketing Employee of the Year 2000

Responsible for web-based user interfaces and technology partnerships.• Expanded customer and product footprint by 20% in identifying and managing technology partnerships and integrations• Guided Associate Product Manager on requirements and lifecycle management

Responsible for pre-sales technical and business process consulting for existing and new opportunities.• Delivered $2M+ of revenue in collaboration with National Accounts team in first year as consultant.• Recognized as Technical Consultant of the Year 1998

Us

Responsible for the development and support of call center systems in customer service and sale divisions.• Implemented requirements from other organizational units within the call center environment.• Trained development staff on all system software and development processes.

Responsible for the management of customer service and sales staff.• Implemented first phone-based sales branch for the bank• Exceeded 1994 Home Equity closing rate of entire bank in first year of phone group. • Converted over 300 home buyer qualifications into mortgage applications