Chris Lawrence Email & Phone Number

Boston, MA, US

In my current role at NewStore, Inc., I oversee the strategic development of our product roadmap, focusing on financial operations domains such as payments, fiscalization, taxes, and compliance. I actively conduct market analyses to spot trends and pinpoint opportunities that steer our innovation efforts. My role involves managing the entire product.

Cambridge, Massachusetts, US

• At ZAGENO, I led the product and engineering teams, directing our product strategies in alignment with the company's growth targets. My focus was primarily on the B2B eCommerce market for laboratory and research.
• Directed product development and management, aligning team efforts with strategic business growth goals.
• Significantly boosted product engineering efficiencies, enhancing performance metrics for our B2B eCommerce laboratory and research products.

San Francisco, California, US

• In this leadership role, I spearheaded the integration of trust features across the Salesforce Commerce Cloud platform. I led cross-functional teams in designing and implementing new product capabilities and.
• Expanded the Trust team from one to eleven, covering multiple geographical locations.
• Led product management and engineering teams across the US and EMEA to maintain 99.9% product availability.

San Francisco, California, US

• As Director, I managed the strategic development and operational oversight of cloud-based platforms and software applications. I spearheaded the design and deployment of scalable cloud solutions, coordinating with.
• Increased product scalability by 25% through the creation and leadership of a new global product team.
• Drove the adoption of cutting-edge cloud technologies, fostering innovation across the board.

San Francisco, California, US

• At Demandware, I led the strategy and integration of Omnichannel solutions, ensuring alignment with customer expectations and business goals. My role included extensive market research to develop detailed product.
• Enhanced inventory availability by 50% by developing and implementing a comprehensive roadmap for order management and Omnichannel features.
• Successfully integrated an acquired Order Management platform into Demandware's eCommerce suite, bolstering our Omnichannel capabilities.
• Led the integration of cross-channel functionalities, significantly improving user experience and operational efficiency.

• Driving strategy, development, and execution of marketing programs and content
• Create programs to drive new business and customer engagements
• Develop product positioning and messaging to differentiate product in the market
• Drive product revenues through thought leadership inititatives
• Plan and implement product launches
• Develop case studies and user stories

Hudson, New Hampshire, US

• Driving software projects for Sapphire, PV (DSS/ HiCz), and Silicon Carbide markets
• Manage third party development projects
• Lead software review board for Service and Engineering organizations
• Responsible P&L tracking on software development projects

Hudson, New Hampshire, US

• Defining product direction for software applications in the PV industry. Driving marketing programs, competitive analysis, pricing, and new product introduction programs.
• Delivered industry's first PV furnace performance software - Acuity
• . Created product, business, and financial models for Photovoltaic and Sapphire crystal markets
• Developed marketing and sales strategies for successful product delivery to market
• Performed detailed competitive analysis and defined pricing strategies for international markets
• Defined software technology roadmap for all software products

Boulder, Colorado, US

• Managed multiple product lines with revenue of $120+ M annually.
• Successfully led department initiative for defining new market for Unified Communications
• Overhauled product architecture design to address security market requirements
• Drove third party development organization in the definition, pricing, packaging, and delivery of product resulting in $4M of pipeline opportunities in 1 quarter

Boulder, Colorado, US

• Managed all user interface products and technologies and set future product direction.
• Headed redesign of user interfaces for a diverse range of enterprise-based end-user products.
• Established new security review team and created new services revenue stream of $1M+ in first year.
• Drove CRM integrations for value-added product delivery
• Expanded brand recognition of company and products thorough industry trade shows, analyst briefings, and trade publication articles and white papers.
• Recognized as Instrumental Employee for Q3 2003

• Directed group of Senior Product Managers in new product introduction and definition.
• Coached 3 product managers in the use of UML for requirements management
• Established business and vision case analysis for new product introduction
• Recognized as Marketing Employee of the Year 2000

• Responsible for web-based user interfaces and technology partnerships.
• Expanded customer and product footprint by 20% in identifying and managing technology partnerships and integrations
• Guided Associate Product Manager on requirements and lifecycle management

• Responsible for pre-sales technical and business process consulting for existing and new opportunities.
• Delivered $2M+ of revenue in collaboration with National Accounts team in first year as consultant.
• Recognized as Technical Consultant of the Year 1998

US

• Responsible for the development and support of call center systems in customer service and sale divisions.
• Implemented requirements from other organizational units within the call center environment.
• Trained development staff on all system software and development processes.

• Responsible for the management of customer service and sales staff.
• Implemented first phone-based sales branch for the bank
• Exceeded 1994 Home Equity closing rate of entire bank in first year of phone group.
• Converted over 300 home buyer qualifications into mortgage applications