Christopher S. Leary Email and Phone Number
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🚀🏔️📚 Startup, Operations, Support & Library Leader | Strategic Thinker | Adventurer | Espresso Lover ☕️🏐🚵♂️Greetings! I'm a leader with a passion for empowering organizations and a love for adventure. My journey began in the public library sector, where I managed Reference and Information Services and specialized in "Small Business Research," connecting with local entrepreneurs and businesses, and participated in fundraising and community engagement. This eventually led to being the Director of Operations and a member of the Executive Board at a thriving third-party delivery startup, where I orchestrated seamless collaboration between departments, ensuring exceptional service every day. Playing a big part in the company's acquisition opened new doors into ASAP/Waitr Holdings, where I was tasked with running Delivery Dudes in full after the founders' exit and through brand integration, and contributed to directing Dispatch & Support as well.From there, I moved to New York to be near an extensive family network, and recently took on the role of Library Director at Catskill Public Library and its Palenville Branch. I'm extremely humbled and invigorated to be rekindling my library career.Beyond my professional pursuits, I find joy in staying active and exploring the great outdoors. You'll often find me playing volleyball, mountain biking, hiking, and exercising to stay energized. I love espresso and sparkling water, and am looking forward to learning how to snow ski and fly fish. Traveling on adventures to countries like Norway, Denmark, Portugal, and Spain, and visiting many US National Parks is a habit I like to encourage as well.My strengths lie in creative problem-solving, team leadership, and making data-driven decisions. I understand that effective operational execution directly impacts an organization's success and customer satisfaction. I have strength and experience in on-site, hybrid, and remote management and work environments, and have further experience in sales and account management.Let's connect and share experiences and ideas! Together, we can pave new paths and make a meaningful impact in the ever-evolving landscape we work in. Excited to engage with like-minded professionals here on LinkedIn! 🤝
Catskill Public Library
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Library DirectorCatskill Public Library Jan 2024 - PresentCatskill, Ny, Us
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Operations SpecialistNbt Clothing Jan 2024 - PresentDelray Beach, Florida, Us -
Gap YearCareer Break Jan 2023 - Dec 2023After contributing significantly to startup success and playing a vital role in its sale and brand integration, I opted for a planned, personal leave to recharge and refocus.
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Director Of Operations / Dispatch & SupportAsap Apr 2021 - Dec 2022Lafayette, Louisiana, UsASAP is a national third-party delivery app and service owned by Waitr Holdings, Inc. and comprised of the former brands of Waitr, Bitesquad and Delivery Dudes.I assumed full company leadership of Delivery Dudes following the founders' exit through brand integration, then directed Dispatch & Support at ASAP, where I led teams responsible for customer service, driver assistance, and dispatch logistics. Successfully elevated CSAT and NPS scores by 20%. Additionally, I was appointed to the Leadership Team, and played a key role in shaping growth strategy initiatives. Managed personnel across multiple locations, including Delray Beach, FL, Lafayette, LA, and Boston, MA, overseeing a team of 10 managers and 200+ employees. -
Director Of OperationsDelivery Dudes Apr 2019 - Apr 2021Delray Beach, Fl, UsDelivery Dudes was a regional, third-party delivery app and service based in South Florida that focused on customer service, the best restaurants, and premier contract delivery drivers. I was promoted to oversee operations, covering customer service, dispatch logistics, and driver hiring across 10 offices spanning four counties. In this role, I managed a team of 12 salaried staff, 90+ hourly staff, and 500+ contract delivery drivers. The founders appointed me to the Executive Board to help craft strategic plans, resulting in impressive achievements: 1M orders/year, $50M annual transaction volume, and $13M annual revenue. With help from my leadership, we achieved outstanding KPIs, including a 60+ NPS, 4.7 CSAT, and an 80% acceptance rate. Additionally, I played a key role in steering the company through the challenges of COVID and its eventual acquisition. -
Regional Manager Of Palm BeachDelivery Dudes May 2017 - Apr 2019Delray Beach, Fl, UsI advanced to manage customer service, dispatch logistics, delivery contractor hiring, and account management across six offices in the Palm Beach County area. In this role, I managed a team of eight salaried staff, 60+ hourly staff, and coordinated with 300 drivers. Implementing quality control measures for customer service, I ensured a consistent delivery experience. I also took the lead in rolling out and closing 50+ restaurant signings annually, while adeptly maintaining relationships with restaurant partners at a scale of 500+ with Account Managers.
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General Manager At Delray EastDelivery Dudes Nov 2015 - May 2017Delray Beach, Fl, UsSupervised a staff of 12 including customer service and dispatch, a General Manager, and 75 contract delivery drivers. Signed 20+ new restaurants, and proficiently managed a portfolio of 100+ key accounts.
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Head Of ReferenceDelray Beach Public Library Aug 2008 - Nov 2015Delray Beach, Fl, UsThe Delray Beach Public Library is a non-profit association library serving the incorporated seaside village of Delray Beach, FL.I was promoted to lead a team of four librarians and 14 volunteers. In this capacity, I provided a range of services, including comprehensive Reference, Research, Information, Technology, and Computer Services tailored to both the Adult and Young Adult populations. My responsibilities encompassed the management of various library services and budgets, overseeing study rooms, computer classes, technology centers, public computers, employment services, young adult rooms, interlibrary loan services, e-books, and downloadable media. With a focused approach, I also delivered specialized Small Business Research Services to the community. -
Reference LibrarianDelray Beach Public Library Jan 2006 - Jul 2008Delray Beach, Fl, UsI offered traditional, email, and chat reference, research, and information services, available for walk-ins or by appointment. My specialization included small business, entrepreneurial, and legal research. I took on the role of teaching classes in basic computing and technology skills, providing training to customers on eBook and downloadable media usage. Additionally, I held responsibility for collection development across various nonfiction areas, and actively participated in the production of library fundraising videos.
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Graduate Assistant, Usf Main LibraryUniv. Of South Florida Jan 2005 - Dec 2005University of South Florida, Main Library, is the primary academic library for scholarly research at USF. I delivered traditional desk and electronic reference services, which encompassed Ask-a-Librarian assistance. I had the opportunity to teach both small and large groups of students in library instruction, orientation, and usage. This included guiding them through interlibrary loan services, electronic database and catalog searching, bibliographic citation software, and online renewal processes. I actively participated in individual tutoring and instruction sessions. Alongside these responsibilities, I handled circulation desk duties, managed reserves, provided general information services, and resolved any issues that arose.
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Business OwnerCsl Ventures, Inc Jul 2003 - Jul 2004•Owned and operated professional handyman business•Carpentry, drywall, custom build-ins, painting, plumbing, electric•Other responsibilities include accounting, customer relations and business management•Learned excellent problem solving skills and operating on a budget
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Photography AssistantLeary Photography, Inc Jan 1997 - Jun 2003•Responsible for setup and maintenance of photographic equipment•Organization of human models (individuals and groups), materials and specific photo shoot details•Final project details including preparation of finished film products and presentations for clients•Client relations and coordination
Christopher S. Leary Skills
Christopher S. Leary Education Details
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University Of South FloridaLibrary And Information Sciences -
University Of Central FloridaLiberal Studies And Philosophy
Frequently Asked Questions about Christopher S. Leary
What company does Christopher S. Leary work for?
Christopher S. Leary works for Catskill Public Library
What is Christopher S. Leary's role at the current company?
Christopher S. Leary's current role is Library Director at Catskill Public Library | Part-Time Operations Specialist at NBT Clothing | Customer-Centered, Data-Minded, & Culture-Driven | Helped Bring A Third-Party Delivery Startup To Sale & Integration.
What is Christopher S. Leary's email address?
Christopher S. Leary's email address is le****@****ail.com
What is Christopher S. Leary's direct phone number?
Christopher S. Leary's direct phone number is +156178*****
What schools did Christopher S. Leary attend?
Christopher S. Leary attended University Of South Florida, University Of Central Florida.
What are some of Christopher S. Leary's interests?
Christopher S. Leary has interest in Thinking And Philosophy, Exercise, Lifelong Learning, Guitar Playing, Singing.
What skills is Christopher S. Leary known for?
Christopher S. Leary has skills like Library Instruction, Library Reference, Collection Development, Library, Information Literacy, Library Science, Editing, Interlibrary Loan, Research, Social Networking, Public Libraries, Library Management.
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