Christopher Smith, Pmp, Csm Email and Phone Number
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Results-driven PMP and CSM-certified professional with 21 years of experience in project management, program management, and consulting for Fortune 500 companies. Known for establishing high-performing PMOs and driving successful software implementations. Adept at managing uncertainties, risks, and rapidly shifting priorities while delivering solid results. Skilled in developing rapport with stakeholders and clients, fostering collaborative relationships, and communicating effectively across all levels of an organization.My expertise lies in:🔹 PMO Management: Proven track record in establishing and executing project management methodology and building successful PMOs. I balance consistency and flexibility to achieve optimal outcomes. By creating a center of excellence for project management, I educate and empower teams on the benefits of quality project management, mentoring and developing talent while continuously improving tools, processes, and standards.🔹 Project/Program Management: PMP-certified leader with extensive experience managing projects of all sizes across diverse industries. I excel in leading virtual teams and offshore resources, transforming clients into reference accounts, and delivering successful outcomes through meticulous planning, risk management, and stakeholder engagement.🔹 Product Management: Strong background in driving product-driven development, from idea inception to release management. By prioritizing features based on stakeholder input and market analysis, I ensure alignment with business goals and revenue generation. I excel in backlog management, sprint scrums, release planning, and sales support to target revenue-generating clients.Throughout my career, I have been instrumental in establishing project management best practices, standardizing processes, and optimizing resources. As a change agent, I bring vision and leadership at macro and micro levels, always focused on achieving company objectives.Certified in PMP and CSM, I leverage my analytical and problem-solving skills to troubleshoot complex challenges, improve business processes, and deliver exceptional customer experiences. With a strong focus on operational excellence and resource management, I drive strategic direction and achieve profitability.If you are seeking a results-oriented leader with a proven ability to navigate ambiguity, deliver solid results, and lead high-performing teams, let's connect. I am open to opportunities in PMO leadership, project management, and program management roles.
21Tech
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Pmo Director21Tech Apr 2024 - PresentOakland, Ca, Us -
Sr. Eam Project Manager21Tech Aug 2023 - Apr 2024Oakland, Ca, Us -
Head Of PmoTurnkey Lender Dec 2022 - Jun 2023Austin, Tx, UsHired to bring maturity to the PMO of a startup in Austin, TX. Recently released as a result of budget issues and slow sales pipeline. -
Pmo DirectorHexagon Ppm Aug 2018 - Sep 2022Madison, Al, Us• PMO Director for North America, managing a team of between 9 and 11 PMs and a portfolio 200+ projects exceeding $30M in total budget.• Developed and formalized standardized practices and templates. Pressed to implement a company software product as our primary PM tool, which also provided credibility to the sales team selling our software. This tool enabled a single repository of project information that set us up to measure KPIs, produce reporting, install a system of governance, and significantly reduce PM admin time.• Right sized a top-heavy PM team into a pyramid with a clear career path. Brought in new talent and developed them into PM leaders. • Developed and implemented a new project mgmt. model, project mgmt. services levels, and estimation model. Focused on functionality, scalability, and sustainability.• Worked with sales and customer success teams to identify and implement a post-project survey and check-in process to affirm project success, user adoption, and obtain materials for marketing and sales to leverage in future selling activities.• Managed the assimilation of acquired companies’ projects and processes into Hexagon’s processes.• Developed training documentation and materials for new hires and PMs joining from acquired companies.• Worked with the entire services leadership team to establish a high-performing services model for North America.• Focused on continuous improvement for human resources, tools, processes, templates, and anything relating to project management.• Identified, designed, and implemented a robust set of project and PM Key Performance Indicators (KPIs)• Managed and governed a PMO with integrity, focusing on transparency, consistency, risk management, and continuous improvement. -
Sr. Project ManagerHexagon Ppm Aug 2016 - Jul 2018Madison, Al, Us• Lead project teams of 3-10 resources each across 8-10 implementations annually to successfully deliver to the plan, identifying and managing risks, resolving issues and escalating where appropriate to help drive projects to successful completion. Implemented software application solutions to external clients.• Industries include oil and gas, defense, energy, mining, transportation, engineering, construction and utilities.• Developed detailed MS Project plans and administered implementation processes including, contributing to prioritization of project scope, forecasting, progress tracking, monitoring change control process, testing, documentation, and training with on time delivery and within budget.• Guided and educated customers via client presentation on the EcoSys software implementation methodology for deploying enterprise packaged software systems. Identifying risks, mitigation strategies and corrective actions. • Unofficially led the PM team for North America, responding to RFPs, managing standard documents and processes, interviewing prospective PM candidates, training new hires, and representing the PM team in discussion with other business units. -
Product DirectorVyze (Formerly Newcomlink) Aug 2014 - Apr 2016Austin, Tx, UsVyze is a startup tech company providing a credit, payment, and settlement platform for POS purchasing. As a significant contributor early in its evolution, I have helped grow it into a company that experienced a revenue increase of 43% in 2015, year over year.• Led company in transforming to product-driven development. Educated company on product management process.• Evaluated product management tools available in the market and implemented for the company.• Determined product priorities based on stakeholder input, market analysis, and business goals.• Oversaw Agile backlog grooming and sprint activities from product owner side and served ScrumMaster role on all products• Significant contributor to company strategic planning and execution.• Developed new payment channel in partnership with MasterCard for POS/eComm payments with loan proceeds. Patent pending.• Applied my experience and skills to develop and implement project management processes in an emerging startup. -
Sr. Project ManagerVyze (Formerly Newcomlink) Jan 2012 - Jul 2014Austin, Tx, Us• Managed multiple projects critical to the company’s strategic plan and continued viability of the company, consisting of clients comprising 90% of total company revenue.• Provided leadership and critical thinking to contribute to identifying and prioritizing company initiatives.• Significant accomplishment: Led the integration of a top 5 U.S. retailer to our platform, managing both sides and maneuvering through multiple organizational hurdles. A project lasting 22 months, generating $18.2M incremental revenue for the retailer in 2015 (estimated @ $100M annually when fully rolled out) and now accounting for 70% of Vyze’s total annual revenue. (Point-of-Sale integration. Design, order, and testing of plastic card issuance.) -
Founder And Principal ConsultantRound Rock Consulting, Llc May 2010 - Dec 2011• Provided functional consulting services for the Oracle Lease Management module (and supporting modules).• Dual role of project manager and implementation consultant for additional configuration phases for lease management software to world’s second largest provider of mailing and shipping products.
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Oracle Consulting, Sr. Principal ConsultantOracle Lease And Finance Apr 2005 - Nov 2009Austin, Texas, Us• Project management and functional consulting for custom software implementations and releases. Dual role engagements.• Turned client in primary engagement into a referenced account for the practice (for a new software product.)• Sold an additional $550k in billable services mid-engagement for consulting team. • Requested by name for repeat engagements. -
Program Manager/Sr. Project ManagerDell Inc Jan 1999 - Apr 2005Round Rock, Texas, Us• Held program manager and project manager positions throughout career at Dell, Inc., and Dell Financial Services.• Exposure to lease finance, software development, manufacturing processes, and order fulfillment processes.• Identified and implemented opportunities to improve business processes in areas of execution and pricing to drive down costs and reduce execution and delivery time.
Christopher Smith, Pmp, Csm Skills
Christopher Smith, Pmp, Csm Education Details
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University Of PhoenixManagement -
Concordia University TexasManagement -
The University Of Texas At AustinAccounting -
The University Of Texas-Pan AmericanAccounting
Frequently Asked Questions about Christopher Smith, Pmp, Csm
What company does Christopher Smith, Pmp, Csm work for?
Christopher Smith, Pmp, Csm works for 21tech
What is Christopher Smith, Pmp, Csm's role at the current company?
Christopher Smith, Pmp, Csm's current role is PMO Director | Software Implementation | Building and Standardizing High-Performing PMOs.
What is Christopher Smith, Pmp, Csm's email address?
Christopher Smith, Pmp, Csm's email address is ch****@****gon.com
What is Christopher Smith, Pmp, Csm's direct phone number?
Christopher Smith, Pmp, Csm's direct phone number is +151277*****
What schools did Christopher Smith, Pmp, Csm attend?
Christopher Smith, Pmp, Csm attended University Of Phoenix, Concordia University Texas, The University Of Texas At Austin, The University Of Texas-Pan American.
What are some of Christopher Smith, Pmp, Csm's interests?
Christopher Smith, Pmp, Csm has interest in Personal Interests Include Scuba Diving, Children, Team Sports, Environment, Now Motorcycling, Science And Technology, Human Rights, Deep Sea Fishing.
What skills is Christopher Smith, Pmp, Csm known for?
Christopher Smith, Pmp, Csm has skills like Program Management, Business Process Improvement, Process Improvement, Project Management, Management, Cross Functional Team Leadership, Business Analysis, Leadership, Consulting, Product Management, Project Planning, Requirements Analysis.
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