Solomon Smith Email & Phone Number

Prod Ops Manager

Nashville, Tennessee, United States

La Vergne, Tennessee, United States

• Extract and analyze information from databases using SQL for various internal and external stakeholders. • Provide principal Salesforce administration needs for Ingram Libraries Services (ILS) division. • Support all ILS teams’ reporting needs via combination of SQL, Excel, Salesforce, and proprietary systems. • Expedite and automate manual processes for Operations team.

Nashville, Tennessee, United States

Principally responsible for conducting and assisting financial analysis projects for the J15 A/B MAC contract. Responsibilities include: monthly billing of incurred cost, development and documentation of analytic procedures, proposing on new business initiatives, and forecasting financial outcomes.• Conduct financial or business analyses and research in areas of financial and expense reporting.• Develop financial reports for forecasting, trending, and results analysis.• Interpret financial transactions and events for users who make economic or business decisions.• Preform timekeeping audits, prod vs non-productivity analysis, and other financial and operational reporting as needed by operational leaders and executive leadership team.• Propose on new business initiatives in collaboration with Finance, Operations, New Business Development, and Executive Leadership teams. • Extract financial data from various accounting and information systems (Cognos, Costpoint, Deltek, CMS ART, PLSC2, etc). • Serve as a systems administrator or liaison as needed.• Verify documents for completeness and compliance with government and private agencies.• Participate in studies and collaborations to improve the operational and financial effectiveness of the unit.• Complete ad hoc financial analysis as requested by leadership.

Greater Nashville Area, Tn

• Validate accuracy of all incoming shipping data for new "direct-side" SKUs (those utilizing third-party drop ship methods). • Partner with vendors, Product Coordinators, Buyers, and Pricing Analysts to resolve issues relating to product data.• Review data feeds to ensure there are no errors related to measurements, dimensions, weight, recommended shipping method, etc.• Act as point person to investigate and resolve any issues that arise due to erroneous shipping data.• Correct one-off data inaccuracies found by Analyst team.• Work with Logistics Manager and Logistics Team Lead to analyze unprofitable products due to shipping inaccuracies.• Assist Analyst team in processing shipping invoices.• Participate in special projects related to logistics data as assigned.• Utilizing Salesforce, Zendesk, Service Cloud, Google Suite, and Microsoft Excel.

Wilsonville, Or

Wilsonville, Or

• Learned basics of customer relationship management, inventory management, employee management, and financial statement analysis such as how to interpret monthly profit and loss statements.• Joined sales reps in daily customer calls, problem solving, site visits, and product demonstrations.• Assisted my store manager in daily duties such as billing, receiving inventory, and complaint management.• Generated over $7,300 in sales through my 3 key customer accounts, the largest sales gain in my district.

Arcahaie, Haiti

Responsibilities:• Prepared and facilitated short-term mission teams. These included teams from multiple countries with a variety of objectives including medical, construction, and orphanage projects.• Organized finances, scheduling, transportation, translators, safety, food, and shelter.• Lived with teams teaching critical skills involving how to behave in a third-world setting, responding sensitively to native culture, managing conflict in a foreign environment, and responding to unexpected situations.• Taught basic business principles to village youth and facilitated their projects.• Integrated into Haitian culture in a rural village. Skills & Experience Gained:• Fundraising• Solo leadership planning and management• Successful leadership of team under duress in hostile environment• Successful leadership and navigation in foreign country and foreign language• Quick, critical thinking in rapidly changing environments• Stress management• Team conflict management• Medical emergency management• Self sufficiency and ability to effectively communicate my needs to foreign language speakers

London, United Kingdom

Responsibilities:• Fundraised about $22,000 living expenses by means of public speaking, face-to-face interaction, and over-the-phone support raising.• Collaborated and strategized daily within a multicultural team.• Lead alongside a team of 3 working in cooperation with short-term international groups.• Worked in bookkeeping and data entry for finance department.• Assisted in hosting conferences and planning large events.• Communicated monthly with financial supporters via newsletter.• Worked with Building Maintenance and Repair team in general handiwork and renovation projects. • Traveled between European and Asian countries on occasion.• Built and maintained relationships with immigrants and refugees.• Supported the growth and service of a small international church plant.Skills & Experience Gained:• Extensive support raising skills gained through collecting over $22,000 funding in 4 months• Group leadership planning and management• Successful leadership and navigation in foreign country with foreign language speaking teams• Analytical skills• Stress management• Knowledge of how to live in many different and uncomfortable environments• Team conflict resolution• General leadership skills in a variety of areas

Bachelor’S Degree, Global Business, 3.84

Activities and Societies: • Faith, Freedom, Work, and Economics book club and study group. • FPNO (Foster Parents' Night Out) Respite Care.

Education record

Summer study abroad program including the following: • 10 weeks • 12 credit hours coursework (4 upper division classes) • 13 countries.