Christopher Spanbauer Email & Phone Number

Greater Pittsburgh Area

• Widnoon Soft Serve, Inc. | Templeton, PA | April 2011 – June 2018 Managing Director
• Utilized industry best practices to oversee and build an outstanding retail food business, manufacturing and selling soft serve ice cream products while regularly achieving 20% in year-over-year revenue growth.
• Orchestrated all aspects of location with 6 employees, integrating strategies to better handle human resources, operations management, logistics, training programs, marketing management, sales leadership, and overall.
• Developed improved methods for handling product items and operations.
• Maximized profitability through superior customer service, effective and prompt communication and follow-up on all pending matters with the customer
• Address all employee performance problems promptly and directly, establishing standard operating procedures and ensuring complete accordance with company personnel policies and procedures.

• US Army | Ft. Campbell, KY | December 2004 – September 2010 Chief Warrant Officer 2, CH-47 Helicopter Pilot
• Transported material and staff throughout various locations, ensuring the highest standards of professionalism and attention to detail while collaborating with up to 30 staff.
• Designated as senior mission planner for all aviation operations in a key location after showcasing superb leadership acumen and the capacity to build productive initiatives that met strict operational objectives.
• Exceeded all expectations as company-level unit movement officer, ensuring the safe and efficient transport of all personnel and equipment valued at up to $100M within high-stress environments and tight timeframes.
• Conducted in-depth research on current logistics and recommended solutions that dramatically improved efficiency despite significant scheduling and budget restraints.
• Designated as a subject matter expert for complex transportation issues across many vehicles and supply systems, providing strategic recommendations that attained large-scale implementation.