Christopher Spanbauer Email & Phone Number

Greater Pittsburgh Area

Widnoon Soft Serve, Inc. | Templeton, PA | April 2011 – June 2018 Managing Director• Utilized industry best practices to oversee and build an outstanding retail food business, manufacturing and selling soft serve ice cream products while regularly achieving 20% in year-over-year revenue growth.• Orchestrated all aspects of location with 6 employees, integrating strategies to better handle human resources, operations management, logistics, training programs, marketing management, sales leadership, and overall business development.• Developed improved methods for handling product items and operations.• Maximized profitability through superior customer service, effective and prompt communication and follow-up on all pending matters with the customer• Address all employee performance problems promptly and directly, establishing standard operating procedures and ensuring complete accordance with company personnel policies and procedures.• Ensured that all inventory was accounted for, leading to an increase in gross profits by 15%+ in only 6 months due to strategic product control and inventory management.

US Army | Ft. Campbell, KY | December 2004 – September 2010 Chief Warrant Officer 2, CH-47 Helicopter Pilot• Transported material and staff throughout various locations, ensuring the highest standards of professionalism and attention to detail while collaborating with up to 30 staff. • Designated as senior mission planner for all aviation operations in a key location after showcasing superb leadership acumen and the capacity to build productive initiatives that met strict operational objectives. • Exceeded all expectations as company-level unit movement officer, ensuring the safe and efficient transport of all personnel and equipment valued at up to $100M within high-stress environments and tight timeframes; received commendations for superb work ethic. • Conducted in-depth research on current logistics and recommended solutions that dramatically improved efficiency despite significant scheduling and budget restraints.• Designated as a subject matter expert for complex transportation issues across many vehicles and supply systems, providing strategic recommendations that attained large-scale implementation.• Created a unique organizational structure which implemented various performance reviews and other data points, resolving critical on-time delivery issues.