Christopher Stine Email & Phone Number

Washington, Dc, Us

First Book is a nonprofit social enterprise that has distributed more than 200 million books and educational resources to programs and schools serving children from low-income families throughout the United States and Canada. By making new, high-quality books and educational resources available on an ongoing basis, First Book is transforming the lives of children in need and elevating the quality of education. Lead First Book’s IT Department in a multi-year Digital Transformation to enable the organization for future scalability. All aspects of the IT Infrastructure were re-engineered including:➢ Built a new IT team from the ground up with the skillsets to match the enterprise vision.➢ Complete Magento 1.14.x and 2.4.x re-platform for the First Book Marketplace.➢ Complete Salesforce CRM Implementation including Sales Cloud, Service Cloud and Pardot including integration with transactional systems to truly utilize Salesforce as the Master Data Repository for the organization.➢ Implementation of new Donation platform on Classy with integration to Salesforce NPSP.➢ Implementation of new Accounting and Inventory Management platform utilizing Accounting Seed on the Salesforce Platform.➢ Complete IT Infrastructure rebuild including desktop, network infrastructure and telecommunication.➢ Moved critical systems to the Cloud for greater redundancy, scalability and affordability including: o Implementation of Office 365 and Sharepoint o eCommerce systems on AWS o Backup and recovery systems to the Cloud.➢ Near seamless move to remote working at the time of the pandemic. Implemented controls, strengthened security and enabled the entire organization to work remotely quickly and for the long term.➢ Implementation of Security Awareness Training for the entire organization.➢ Continued hardening of security controls across all platforms to stay ahead of Cyber Security threats.

Armonk, New York, Ny, Us

Advanced IBM eCommerce practices worldwide by providing subject matter expertise in full lifecycle eCommerce implementations. Focus included pre-sales initiatives and developing initial Program Management leadership across large, multi-country implementations. ➢ Prepared multi-million dollar international proposals for initiatives in Sweden, Germany, The Netherlands, Japan and Chile.➢ Created solutions, estimated effort and cost, planned project staffing, mitigated risks and presented proposals to client executives.

Us

V11 Product Development: Application Development Leader of company’s next generation eCommerce SaaS platform. Directed large product development team of employees, strategic partners and offshore vendor resources in the eCommerce storefront application for features of Marketing & Analytics and Catalog & Search.➢ Reduced defects by 50% in previously unstable component of the webstore (Catalog & Search) by implementing more rigorous development quality initiatives.➢ Led reduction of overall storefront defects by more than 30% by publishing guidelines and educating over 100 development engineers worldwide. Key leader in driving QA cycle to a close for a large platform development effort to achieve eBay Platform Certification meeting aggressive organizational goals.➢ Ensured high degree of code quality in Marketing & Analytics, achieving 60% fewer defects over previous QA cycles, by utilizing Agile methods, automated Junit and Selenium tests and Test Driven Development. ➢ Worked closely with Product Management Leadership to achieve a credible balance between strategic innovative features, parity with the existing platform and operationalizing the business.➢ Awarded eBay Critical Resource Award in recognition of value to the team during product development.

Us

V11 Client Services Development:Built and directed next generation Storefront Services team of 75+ java engineers, web developers and technical managers to migrate clients to company’s next generation SaaS platform. Complete P&L responsibility for this team.➢ Developed strategy for creating new Services organization with goals of improving customer satisfaction and lowering implementation cost while maintaining a clean reusable code base. Set strategic direction for entire services organization with changes to the overall process.➢ Streamlined launch implementation time saving hundreds of hours per implementation by reducing custom coding efforts and increasing code reuse across clients.➢ Saved millions of dollars by managing an effective mix of offshore and onsite developers, enabling cost reduction while keeping local knowledge close to the clients and business.

Us

Web Technologies – Business Development: Directed Storefront application development and overall end-to-end technology solution to bring new clients onto the GSI eCommerce SaaS platform. ➢ Successfully led the implementation of 30 new logo stores on the GSI platform over a 4 year period while improving software quality.➢ Increased annual revenue by $85M and number of customers by 23% by successfully launching 13 new partner stores in an eight-month period (more than ever launched in the history of GSI at the time). All launches were on time, on budget and with high quality.➢ Improved time to customer delivery by hundreds of hours by restructuring the offshore development model including contract restructuring and service level agreement.➢ Enabled service team scalability by increasing offshore development quality and effectiveness.➢ Initiated expansion of services to European market by technically managing the first international webstore on the GSI platform.➢ Recognized by CEO for accomplishments in a company wide strategic initiative to reduce cost, improve operations and improve customer satisfaction. Led key initiative for new store launches to successful completion, implementation and realization of cost improvements.

Munich, De

Product Development: ORMSDirected technical management and program management group of 50 onsite and offshore R&D resources and 20 matrixed resources in a new clinical product development effort. Complete P&L responsibility. ➢ Key strategic leader in the development of a Departmental Systems organization including structure, processes, roles and integration with other company systems and organizations. Helped to build organization to 70 onsite/100 offshore resources.➢ Recruited and coached high caliber team for Product Development organization.➢ Created and executed multi-year strategic roadmap.➢ Transformed organization to Agile / Scrum following company wide effort.➢ Championed adoption of new enterprise wide J2EE Architecture including a Rich Client Application for Operating Room Scheduling.