Billing and tracking IT subscriptions

Knowledge in federal mortgage-related laws and how they apply throughout the lending process. Residential loan officer for small mortgage company. Responsible for self-sourcing business, discussing scenarios, originating applications, quoting rates, collecting / submitting documents to underwriting, and communicating loan status / needs throughout the process to the customer. Licensure regulated by the State of Colorado.• Help customers by answering questions and responding to requests.• Work closely with loan processors, underwriters, account executives, and the closing team on each loan file.• Verify and input correct information into the customer loan application for accurate submission for approval.• Originate mortgage loan applications, prepare required disclosures per federal law, and collect required documentation to support the customer application for financial assistance to purchase a home.• Evaluate financial assistance program requirements and creditworthiness to meet mortgage approval standards.• Confer with underwriters, program executives, and other members of transaction team as to whether certain aspects of a loan application meet underwriting guidelines, rules, laws, or regulations.• Review and prepare preliminary loan documents per federal law prior to submitting for approval.• Collaborate with closing team to review and correct (if needed) final loan documents prior to customer signing.• Collect and analyze data regarding the entire financial climate of a customer to determine eligibility and viability to receive financial assistance / mortgage.

Customer service-based representative in the highly competitive surgical supply industry. Work with companies and manufacturers to offer surgeons, hospitals, and surgery centers cutting-edge technologies, programs, and products to help lower costs and increase patient outcomes. Help customers by answering questions and responding to requests.• Primary customers were healthcare administrators, clinic directors, nurse managers, & materials mangers.• Create efficient system process to generate consistent, face to face vendor service for 15-20 accounts within an assigned territory.• Handle customer complaints and take appropriate action to resolve them. • Manage product inventory for surgical caseload of each customer.• Remove used inventory from surgery center / customer and provide product maintenance as necessary.• Probe account contacts for competitive threats to the company.

Executive team member responsible for overseeing, developing, executing, and evaluating a vision to create a growing and prosperous company through successful outcomes and a customer base that is excited to refer. Executive in charge of the functional rehabilitation, decompression, neuropathy, internal marketing, orthotic bracing, and inventory departments. Research emerging technologies. Concurrently perform duties as Director of Rehabilitation as needed. • Assess clinic production, strategize training models, implement policy and procedures.• Statistical Analysis - evaluate and create performance metrics for 15 employees• Supervise 8-member clinic rehab team consisting of medical/chiropractic/physical therapy professionals to produce accurate and consistent customer experiences and positive customer outcomes.• Lead morning rehab department huddle to strategize daily “battle plans” and co-lead weekly staff meetings.• Business Planning – forecast sales, analyze competitive threats, business growth plans• Create and manage marketing competitions for current and potential customers.

Provide daily, hands-on customer service in fast-paced, results-oriented business and supervise a medically accepted and billable rehab program. Multi-task competing priorities, ranging from business development and system integration to high-volume patient care and direct conflict resolution. • Help customers by answering questions and responding to requests.• Handle customer complaints and take appropriate action to resolve them. • Create efficient treatment / system process for the customers.• Adapt and generate solutions for unexpected situations that would affect the customers.• Develop trust of health care providers, care team, and customers.• Educate ccustomers daily through tenured consultative sales approach, EQ, and interpersonal abilities.• Manage inventory and customer orders; Track and ensure accurate, timely delivery of products.• Research emerging technology and provide staff in-servicing and training.• Responsible for equipment and office maintenance and repair. • Assist in talent acquisition, employee reviews, & correction.

On-call ATC for Colorado Springs School District 11 contracted thru Centura HealthProvide and assist local ATC's with high school game support services within our scope of practice.

• Loan officer, debt collector, and solicitor for a subsidiary of AIG. • Originate 1st / 2nd mortgages, auto, and consumer loans for potential and returning customers.• Evaluate customer credit worthiness, financial capacity, and collateral.• Process files to meet underwriting conditions for approval, schedule, and close loans. • Submit deeds and title documents for recording as needed. Post customer loan payments, balance cash drawers, collect past-due payments, and solicit existing customers for new business. • Maintain Colorado Insurance License and Public Notary.

Responsible for operating store financials and providing outstanding customer service Employed as exercise professional to work with back and neck pain in a retail setting Primary oversight on service of 400-600 customer visits each month Responsible for creating strategies to increase clinic production and quality of serviceCreated and maintained strong relationship with Mal-Mart store management and employees

1200 hours, athletic training room assistant, provide practice and game support for 22 intercollegiate teams to 10 ATCs, 6 orthopedic surgeons and 1 PA-C, surgical observations

300 hours, athletic training room assistant, provide practice and game support for the Head ATC