Experienced multi-unit Leader and Manager with 20 years experience in a retail environment within the financial services sector. Proven track record of driving results by leading and developing associates. Recognized strength in operations management, effective communication, public speaking, and creating and executing local marketing plans. Adept at quickly identifying areas of both cost and process improvement. Excellent communicator and team leader able to quickly develop strong relationships with associates and colleagues.• Operational Efficiencies • Human Resources • Performance Management • Compliance • Margin Enhancement • Training • Profit & Loss Management • Client Service Improvement • Talent Recruiting and Retention • Operations & Facilities Management
Listed skills include Leadership, P&L Management, Training, Operations Management, and 46 others.