Mainframe Operations Technician
Support of international and domestic mainframe batch operations.• Research batch job failures. If unable to resolve, report to Production Support team or page owning team. Carry out restart instructions by applying JCL overrides or by moving production JCL to test library for modification. • Support CA7 scheduling environment. Track forward and backward through schedule to identify and resolve look-back requirements, virtual resource issues, or other causes of batch delay. … Show more Support of international and domestic mainframe batch operations.• Research batch job failures. If unable to resolve, report to Production Support team or page owning team. Carry out restart instructions by applying JCL overrides or by moving production JCL to test library for modification. • Support CA7 scheduling environment. Track forward and backward through schedule to identify and resolve look-back requirements, virtual resource issues, or other causes of batch delay. • Monitor batches to ensure that all Service Level Agreements (SLA) are kept. Adjust batch job priorities in critical path and resolve batch failures promptly. In the event of an SLA miss, run reports to calculate impact to be used by Incident Management team. • Support emergency change activity. Move production JCL to override library. Work with analysts to run special jobs and make required changes to batch. • Support Disaster Recovery (DR) Exercise. Issue console commands to perform an Initial Program Load (IPL) of the DR partition. Support completion of DR batch while working with analysts and DR teams. Show less