Support of international and domestic mainframe batch operations.• Research batch job failures. If unable to resolve, report to Production Support team or page owning team. Carry out restart instructions by applying JCL overrides or by moving production JCL to test library for modification. • Support CA7 scheduling environment. Track forward and backward through schedule to identify and resolve look-back requirements, virtual resource issues, or other causes of batch delay. … Show more Support of international and domestic mainframe batch operations.• Research batch job failures. If unable to resolve, report to Production Support team or page owning team. Carry out restart instructions by applying JCL overrides or by moving production JCL to test library for modification. • Support CA7 scheduling environment. Track forward and backward through schedule to identify and resolve look-back requirements, virtual resource issues, or other causes of batch delay. • Monitor batches to ensure that all Service Level Agreements (SLA) are kept. Adjust batch job priorities in critical path and resolve batch failures promptly. In the event of an SLA miss, run reports to calculate impact to be used by Incident Management team. • Support emergency change activity. Move production JCL to override library. Work with analysts to run special jobs and make required changes to batch. • Support Disaster Recovery (DR) Exercise. Issue console commands to perform an Initial Program Load (IPL) of the DR partition. Support completion of DR batch while working with analysts and DR teams. Show less

Support of Merchant Services mainframe batch operations.

Software development, testing, implementation, and production support of Telecommunications Billing. • Wrote COBOL program to convert any delimited file to fixed-format records. Format of output fields defined by parameters in JCL. • Coded COBOL program to read and select Call Detail Records (CDR) based upon KSDS indexed lookups and by date range. Process summarized with control-break reports. • Developed COBOL program to modify date and time values of Call Detail… Show more Software development, testing, implementation, and production support of Telecommunications Billing. • Wrote COBOL program to convert any delimited file to fixed-format records. Format of output fields defined by parameters in JCL. • Coded COBOL program to read and select Call Detail Records (CDR) based upon KSDS indexed lookups and by date range. Process summarized with control-break reports. • Developed COBOL program to modify date and time values of Call Detail Records (CDR) based upon parameters in JCL. • Configured duplicate of production billing process in test environment. Documented the procedure for compiling test data sets and for executing the test batch. • Assisted in the migration of the mainframe system to Microsoft server environment. Compiled COBOL source code into MS-DOS executable files (exe). Converted VSE JCL to MS-DOS batch (bat) files. Show less