Christopher Sugden Email & Phone Number

Product Owner for various databases including Drug Rebates and Government RequirementsProud that folks at the Director/VP level insisted that I be part of certain projects due to high visibility and the need for those projects to be done right the first timeLead Analyst - including up to two direct reports, relationship management, Service Level Coordinator duties, HPSM management and other.Refined and designed departmental reportingLooked-to when special projects need to be done quickly and correctlyGeneral downturn at the corporate level led to my being laid off along with hundreds of others “as a cost cutting measure”, with hundreds more expected later this year.

I was invited to rejoin Systech at the Director/VP level to create a division of Business Systems Analysts/Project Managers, which we were going to call Project Analysts.Wrote a system of Project Tracking that simplified all levels project communication from Developers to Management and Client-facing reporting.Laid off after company lost several large-billing projects, and felt they could no longer afford to build the new division.

Us

This position was created for me to correct conditions under which this program was costing the company from $50,000 to $150,000 per month. Those losses disappeared starting the first month.Managed a team to produce 6,000,000 mailings per month explaining benefits to Medicare members.Duties included business and data analysis, management of personnel, general project management.

Glendale, Ca, Us

The owners of Systech spun off this software company, and invited me to be a founding member.Managed a team geographically spread in India, the U.S. East Coast and San Francisco to create a product that implemented an accounting practice across retail and consumer goods lines.Due to the economic downturn, funding for the company fell through.

Glendale, Ca, Us

Solutions Architect Clients and Duties: Option One Mortgage – Top B Paper mortgage company - Relationship management - Expert Business Analysis * Allowed access to every level of the company * Gained keener understanding of the business than they had themselves * Identified possibility to save tens of millions of dollars during one initiative - Designed processes using FirstLogic to clean data nightly - Swimlane business process representation - Graphical Design - Commended for “raising the bar” of communication and documentation by this client GLSB&R – California's Largest Workers Comp Law Firm - Performed 30 day business assessment - Cataloged all existing reports and data models for every level of the company - Identified reporting solution to correct losses of over $620,000 per year International Rectifier - Brought in to maintain relationship after client's mistake multiplied project scope by a factor of at least 6 - Successfully redefined project and maintained client relationship Nishimoto Foods - Performed business analysis - Co-designed MicroStrategy reporting solution Nationwide Insurance Corporation - Determined impact on data warehouse project of over 90 ongoing, in-house projects - Liaison and maintained ongoing assessment for over 40 of those projects - Communication coordinator for client and team members in Ohio, California and India Systech proper - Communications teacher – created a class in communication for Systech's employees - Responsible for creating and editing deliverables documents company-wide - Invited to create/head division of Business Analysis - Management duties