I am an inside sales specialist at MFC, a leading fabricator of hose, fittings, and formed tube assemblies, where I provide quality products and exceptional customer service to OEM, resellers, and MRO customers in most industrial markets. I have over 20 years of experience in sales, learning and development, and management, spanning various sectors and industries.My core competencies include SaaS and sensor solutions, eLearning and instructional design, program management, and facilitation and change management. I have a master's degree in education and I am currently pursuing a program management certification via Coursera, as I believe in continuous learning and improvement. I have successfully designed and delivered both live and virtual training programs, using tools such as Articulate Storyline, Webex, and WordPress, and following the ADDIE model. I am a creative, flexible, and goal-oriented professional who thrives in collaborative and diverse environments.