Management of Production Level and Post Production Software Release verisoning•Management of Software Release Verison going to supplier•Management of Software Release Verison going into Production Plants•Create software change notices for internal processesDesign and Release Engineer for Hardware Module•Confirm requirements for 3 generations of vehicle modules•Track vehicle engineering compliance with requirements•Aid in vehicle engineering issues w/requirements, packaging, specifications, software pairing against milestonesSupplier Relationship Management•Resolution of manufacturing issues•Coordinate hardware manufacturing builds

Jul 2020 to Jan 2024: Project Management Analyst for ECG Applications Team• Successfully coordinates monthly software releases with module supplier and vehicle plants• Oversaw module development and vehicle integration into current global production • Managed team repository and headcount for upcoming projects.• Facilitate North American OTA software releases for ECG • Coordinated cross-vehicle updates and conducted risk assessments.Oct 2019 to Apr 2020: Program Management Analyst on 2020 China Corsair/2020 Escape• Led AIM resolutions, China change control, and color harmony.• Provided support for BOM error fixes.Apr 2019 to Oct 2019: Program Management Analyst on 2020 China Corsair• Successfully led change control meetings and ensured parts availability.Feb 2019 to Apr 2019: Export Analyst at Oakville Plant• Studied and implemented process improvements for export vehicles.Mar 2018 to Feb 2019: Program Management Analyst on 2020 China Aviator/Expedition• Provided support for China localization, monitored internal SCCAF alignment, and base vehicle changes.Apr 2017 - Mar 2018: Program Management Analyst on 2019 MKC• Provided support for vehicle build and mass production, led change control meetings, and homologation for China markets.• Led retrofit process for autoshow vehicle reveal.Nov 2016 - Mar 2017: Project Management Analyst for Embedded Modem• Aided in the development and management of the work-plan for 3G and 4G embedded modem projects.

Spearheads the execution of the company’s eBook and study guide process continually refining operations to expedite the product delivery cycle. KEY ACCOMPLISHMENTS:• Ensures the entire organization is proficient and confident in using the company’s solutions by conducting in-depth monthly training cycles.• Improves management understanding of book conversions by streamlining the daily reporting process in order to elevate the transparency of project progress.• Provided critical operations leadership while serving as a project manager for a major migration project moving the entire technology platform to a new solution.• Oversees the entire Nelson front list process that includes ensuring Canada’s entire library is online in the U.S.• Manage the Print on Demand (POD) process that works with account managers and colleges to deliver books and study guides for classes.

Transformed the company’s eBook conversion process while overseeing the resolution of major issues related to sending books to vendors. KEY ACCOMPLISHMENTS:• Enhanced the quality of eBook material by leading the completion of extensive QA processes of all content prior to purchase.• Consistently motivated team member excitement around company growth by providing daily conversion reports.

Entrusted with driving efficiencies for a diverse portfolio of public release projects.KEY ACCOMPLISHMENTS:•Conducted extensive research into best practices that helped project teams overcome challenges, which strengthened the likelihood of project success.•Built and refined requirements to protect the integrity of all release cycles, ensuring that projects were delivered on time and to a high standard.•Introduced SharePoint and DTIC as mechanisms to better track project documentation and progress, enhancing team communication and collaboration.•Managed project budgets while ensuring that all research materials were purchased in a cost-effective manner, maximizing project budgets.•Elevated the management of the military’s Operational Security (OPSEC) process, ensuring that critical information was protected and secure from potential threats.

Improved customer relationships by driving tight alignment for all merchandise projects to client expectations. KEY ACCOMPLISHMENTS:• Constructed engaging webpages to showcase inventory, which helped educate internal and external stakeholders regarding merchandise and improved overall customer engagement.• Incorporated online shipping to support the new webpages, extending the company's growth potential and reaching new customers.• Coordinated with internal subject matter experts to schedule and manage web development projects, ensuring timely delivery of all projects.• Served as a key customer support contact, quickly answering any project questions via phone and email, which enhanced customer satisfaction and retention rates.

I provided coaching and guidance to project teams, enabling them to overcome management obstacles and achieve project goals within budget and schedule constraints.Some of my key accomplishments include:• Streamlined translation projects by managing the interviewing and hiring of new translators, which improved team execution and increased the quality of translated documents.• Researched and analyzed market data to ensure that company services were appropriately priced, resulting in increased sales revenue.• Established high-quality standards for all translated documents by overseeing the QA review cycle prior to sale, which improved customer satisfaction and retention rates.• Gained valuable financial management experience by preparing accounts payable and accounts receivable documentation for both translators and customers, ensuring accurate financial records.