Christopher T. Loyet Email & Phone Number

Highland, Il, Us

Glen Carbon, Illinois

SAMPLING PRODUCTS & FOOD, CONDUCTS CONSUMER FACING ACTIVITIES, EVENT SPECIALISTS ARE FRIENDLY AND KNOWLEDGEABLE, REPRESENT OUR CLIENT PROFESSIONALLY, EVENT SPECIALISTS SHARE INFORMATION ABOUT THE PRODUCTS AND ENCOURAGE SALES, MAKE A SIGNIFICANT IMPACT ON SALES AND IMPROVE THE CUSTOMERS' BUYING EXPERIENCE, ASSIST CUSTOMERS BASED ON THEIR INDIVIDUAL USAGE NEEDS AND INTERESTS.

Highland, Il

STOCKING SHELVES, CHECKING INVENTORY, JANITORAL, CUSTOMER SERVICE, DELIVERING GROCERIES TO HOMES

Marine, Il 62061

Glen Carbon, Il

SAMPLING PRODUCTS & FOOD, CONDUCTS CONSUMER FACING ACTIVITIES, EVENT SPECIALISTS ARE FRIENDLY AND KNOWLEDGEABLE, REPRESENT OUR CLIENT PROFESSIONALLY, EVENT SPECIALISTS SHARE INFORMATION ABOUT THE PRODUCTS AND ENCOURAGE SALES, MAKE A SIGNIFICANT IMPACT ON SALES AND IMPROVE THE CUSTOMERS' BUYING EXPERIENCE, ASSIST CUSTOMERS BASED ON THEIR INDIVIDUAL USAGE NEEDS AND INTERESTS.

Troy, Il

COMPUTER FILING ORGANIZER/DATA ENTRY, PHONE OPERATOR, SEWING ON A COMPUTERIZED EMBROIDERY MACHINE

Fairview Heights, Illinois

PROVIDES INBOUND AND OUTBOUND SUPPORT FOR THE SYSTEMS RESPONSE CENTER, SERVING AS AN OFF-SITE CENTRAL SUPPORT POINT FOR MILITARY, DOD AND FEDERAL CUSTOMERS. RESPONSIBLE FOR 24 HOURS A DAY/7 DAYS A WEEK (24/7) CALL CENTER OPERATIONS SUPPORTING A VARIETY OF US GOVERNMENT SYSTEMS.KEY TASKS AND RESPONSIBILITIES• ANSWER, EVALUATE, AND PRIORITIZE CUSTOMER SERVICE REQUESTS (SR) SUBMITTED VIA TELEPHONE, VOICEMAIL, E-MAIL, SELF-SERVICE WEB SITE, AND FAX• UNDERSTAND AND EVALUATE TECHNICAL ISSUES AND APPLY FUNDAMENTAL KNOWLEDGE OF SYSTEMS, SOFTWARE, AND NETWORKING TO RESOLVE. • DEMONSTRATED ABILITY TO APPLY SOUND PROCESS TO TROUBLESHOOTING AND SOLVING INCIDENTS USING AN ITIL BASED SERVICE PROGRAM, INCLUDING COMMUNICATING EFFECTIVELY WITH TECHNICAL AND NON-TECHNICAL CUSTOMERS, BOTH INTERNAL AND EXTERNAL.• USE ITIL-INTEGRATED TICKETING SYSTEMS LIKE ORACLE SIEBEL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) AND SERVICE NOW TO RESOLVE SRS, INPUT NEW SOLUTIONS, AND FOLLOW-UP ON CUSTOMER INQUIRIES.• SOLID UNDERSTANDING OF MICROSOFT WINDOWS AND OFFICE 365 COMPONENTS, TO BE ABLE TO TROUBLESHOOT AT A TIER 1.5 CAPACITY, AND EFFECTIVELY COMMUNICATE VIA TICKETING SYSTEM TO ESCALATION TIERS.• INTERVIEW USERS TO COLLECT INFORMATION ABOUT PROBLEMS TO DETERMINE SOURCE OF ERROR• LOG AND TRACK CALL INFORMATION USING THE SIEBEL CRM SOFTWARE• PLACE OUTBOUND CUSTOMER SURVEY CALLS• ASSIST IN DEVELOPING STANDARD RESOLUTIONS FOR COMMON USER PROBLEMS• USE EXISTING TOOLS FOR THE SRC AND RELATED FUNCTIONAL TOOLS IN SUPPORT OF THE TRANSPORTATION APPLICATION CUSTOMERS• GENERATE STANDARD REPORTS AND UPDATE THE CUSTOMER ON HIGH PRIORITY ISSUES

Maryville, Il

AS A LIFETOUCH PHOTOGRAPHER, I WILL DIRECT AND PHOTOGRAPH STUDENTS AND STAFF FOR THEIR SCHOOL SPORTS EVENTS, PROMS, PORTRAITS & ETC. ENSURING THAT THEY HAVE AN ENJOYABLE EXPERIENCE. IT WILL BE MY RESPONSIBILITY TO CAPTURE HIGH-QUALITY IMAGES WHILE DISPLAYING CONFIDENCE AND PROFESSIONALISM AT ALL TIMES.

Granite City, Il

ASSISTED THE IT DEPARTMENT, SETUP COMPUTERS, TROUBLESHOOTING COMPUTER AND NETWORK ISSUES, INSTALLED SOFTWARE, WORKED ON LAN/WAN.

Highland, Il

DESIGNED ADS, GRAPHICAL SEARCHES, SCANNED AND EDITED GRAPHICS, FILED ADS FOR REUSE

Associate Of Applied Science (A.S.), Computer Informaton System

COMPUTER INFORMATION SYSTEM

Business, Business And Computers