Christopher Townes Email & Phone Number

Eden Prairie, Mn, Us

From incident to final outcome and all the critical steps in between, equivant is at the leading edge of the justice industry. We provide the tools and expertise to reduce risks and increase efficiencies and effectiveness at your agency. We know our tools work, because they’ve been serving the justice system for over 3 decades. At equivant I am a Team Lead / Sr. QA Analyst.•Test, analyze for defects, and support equivant browser-based Angular products.•Deliver production quality software on time and within budget.•Design detailed, comprehensive test approaches and produce test plans, test scripts, and high-qualityrelease documentation.•Participate in stakeholder/owner / development reviews.•Proactively seek ways to improve user experience, application functionality, and testing practices andstandards in coordination with the Development Team.•Provide guidance and leadership to other team members in their daily activities and QA duties.•Use internal systems and procedures to track and report work progress and time spent on task.•Compose automated testing scripts and maintenance of scripts to be used release to release to ensureproduct functionality.•Any other reasonable or necessary duties assigned by management.

Golden Valley, Minnesota, United States

QSI is a privately held IT Staffing company located in Minneapolis, MN. Founded in 1995 with a mission of providing exemplary service to our customers, we offer consultative IT staffing solutions to ensure they are the right fit for our clients. At QSI I served as a CRM QA Analyst for our client Allianz. On a day to day basis I worked within the Salesforce ecosystem and the databases associated with those systems. My other responsibilities were as followed:•Participate in Agile ceremonies for projects•Review and refine User Stories and Acceptance Criteria•Participate in Design review sessions to gather appropriate information for testing•Provide inputs to create test plans for assigned projects•Collaborate with agile team and create test scenarios for assigned projects•Create and execute test cases•Run automated scripts, maintaining and developing scripts as available•Review test cases with Project stakeholders•Identify risks(if any) during test planning and escalate to QA Lead•Provide inputs for daily/weekly reports during test execution•Ensure test execution progress is on track to meet milestones•Identify risks(if any) during test execution and escalate to QA Lead•Provide inputs to Test Results document•Review Test Results document with QA Lead and scrum team members

Eden Prairie, Minnesota, United States

The Shutterfly family of brands together make up the leading online retail and manufacturing platformfor photography and personalized products. Shutterfly is organized into three divisions: Consumer,Lifetouch, and Shutterfly Business Solutions. I supported the Consumer and Lifetouch divisions throughmanual, automation, and performance testing in an agile environment.•Established a Performance COE by obtaining upper management buy-in through load testing POCs.•Lead a team comprised of manual and automation testers to support seasonal readiness and largeprojects.•Created performance test scripts, test plans, and reports and conducted demos to support strategicgoals and operational alignment as part of the Performance COE team.•Developed automated test suites for customer-facing websites using SmartBear and Katalon.•Conducted API testing for various projects using tools such as Postman, Gatling.io and JMeter.•Utilized CI\CD tools such as GitLab and Jenkins to manage our Performance Test repository and QA Environment.•Performed manual testing for Ad hoc projects and created relevant testing documentation.

Minneapolis, Minnesota, United States

Rust Consulting provides consulting and administrative services to clients such as law firms, companiesspanning all industries, and governmental agencies at the federal, state, and local levels. At Rust,massive data sets are taken from their clients, and web portals are built to provide business intelligence,data warehousing, and data administration services. I serviced our clients through performance andmanual testing, as well as coordinating activities.•Created, prepared, and conducted the development and execution of test plans, test conditions, andtest scripts along with quality assurance reviews.•Established and maintained a consistent test methodology and resolved questions during testingcycles for clients•Analyzed, tested, and certified application-specific software and performed ambiguity reviews ofbusiness requirements and functional specification documents.•Designed and distributed test process training materials as needed.

Minneapolis, Minnesota, United States

Old Republic Title provides title insurance policies and related real estate transaction and mortgagelending products and services to individual consumers, mortgage lenders, businesses, and governmentagencies. As a QA Test Analyst, I tested every application that supported the day-to-day businessoperations. I was also the QA Test Lead for a three-month agile project.•Analyzed requirements to derive testing scenarios.•Developed, maintained, and executed manual test cases for functional testing of business applications.•Coordinated UAT activities for all assigned agile projects.•Conducted Standup meetings between QA and Development teams.

Eden Prairie, Minnesota, United States

Kroll Ontrack is the technology services division of Kroll Inc., the global risk consulting company. KrollOntrack provides consulting, services, and technology products in Data Recovery, Information Security,Information Management, Computer Forensics, and E-Discovery. As a QA Test Analyst, I ensured thequality of the primary user-facing application at Kroll Ontrack.•Analyzed the requirements and functional specifications for a user-facing application that read andwrote XMLs and produced a set of complex files to load into various 3rd party tools.•Designed and executed functional and smoke test cases using HP Quality Center.•Wrote SQL queries to verify test data manipulation and table updates for testing.•Reported defects that were found after test execution from HP Quality Center.

Minneapolis, Minnesota, United States

Wells Fargo & Company is an American multinational financial services company with a significantglobal presence. I was a performance tester for the Store Vision Teller application. This applicationis used by the tellers of Wells Fargo Bank to service the needs of its customers daily. Outside of mytesting responsibilities, I was also involved in the recruitment of new team members and leveraged asthe technical SME during the interview process.•Executed automated performance and regression test scripts using HP Quick Test Professional andHP Performance Center on the Store Vision Teller application.•Created testing scenarios using HP Performance Center for multi-user performance tests.•Curated the raw results of baseline and multiuser performance tests into readable Excel documents.•Managed all testing PCs assigned to the Store Vision Services Automation team in the test lab.

Eden Prairie, Minnesota, United States

General Electric Company is an American multinational conglomerate. GE operates in aviation, power,renewable energy, digital industry, additive manufacturing, and venture capital and finance. I wasa member of the Information Management Leadership Program. The IMLP involves four rotationalassignments through one of GE's major business units. During this rotation, I was a Quality AssuranceTest Lead at GE's Fleet Services division.•Lead the implementation of automation testing for future projects.•Facilitated UAT activities for cross-functional team members.•Created, organized, and imported over 1000 test cases into Quality Center.•Managed every defect found during testing cycles via Quality Center.

Eden Prairie, Minnesota, United States

General Electric Company is an American multinational conglomerate. GE operates in aviation, power,renewable energy, digital industry, additive manufacturing, and venture capital and finance. I wasa member of the Information Management Leadership Program. The IMLP involves four rotationalassignments through one of GE's major business units. During this rotation, I was an IT BusinessAnalyst at GE's Fleet Services division.•Lead the data validation efforts for the successful transition of user interfaces for each assignedproject.•Facilitated the compliance of a 3rd party application to specific bank regulations on handling customerdata.•Conducted meetings with cross-functional and cross-business teams to facilitate the migration of usersfrom an outdated application to a new one.•Gathered and documented requirements and use cases in CaliberRM.

Eden Prairie, Minnesota, United States

General Electric Company is an American multinational conglomerate. GE operates in aviation, power,renewable energy, digital industry, additive manufacturing, and venture capital and finance. I wasa member of the Information Management Leadership Program. The IMLP involves four rotationalassignments through one of GE's major business units. During this rotation, I was an IT ProjectManager at GE's Fleet Services division.•Lead both an internal team and an external offshore team in the successful upgrade of imaging serversfor the FileNet instance.•Facilitated UAT testing activities with onsite resources.•Executed manual testing during UAT activities and recorded the results.•Coordinated the resolution of all break/fix activities for the FileNet P8 application.

Danbury, Connecticut, United States

General Electric Company is an American multinational conglomerate. GE operates in aviation, power,renewable energy, digital industry, additive manufacturing, and venture capital and finance. I wasa member of the Information Management Leadership Program. The IMLP involves four rotationalassignments through one of GE's major business units. During this rotation, I was a Performance Testerat GE's CS Shared Services Technologies.•Lead multiple projects using Quality Center by interacting with the application team.•Created and executed test plans for various applications.•Gathered SLAs from stakeholders and designed test scenarios to ensure the application meets thosestandards.•Analyzed and created reports to present the results to senior testers and the application team.•Utilize tools such as QTP for automation testing and JMeter for performance testing.

Danbury, Connecticut, United States

INROADS develops and places talented minority youth in business and industry and prepares them forcorporate and community leadership. The program consisted of a multi-year internship with customizedskills development training that prepared me to contribute from day one.•Designed a website used for GE Capital Solutions United Way Campaign using Dreamweaver.•Created an online help manual for a new application for GE Capital Solutions using RoboHelp.•Facilitated the completion of the preliminary stages of turning that help manual into an e-learningcourse.•Completed onsite and offsite business workshops for professional development.