Chris Roper Email & Phone Number

Mechanicsville, Va, Us

Franklin, West Virginia

Washington D.C. Metro Area

• Held P&L responsibility for all tour products, representing nearly 50% of ATA’s revenues. • Developed and managed contractual relationships with suppliers and their performance. • Directed pricing strategy for programs and clients to ensure both competitive and profitable offerings. • Led biannual Program Review, examining quantitative and qualitative outcomes of all programs. • Presented financial results to client organizations’ leadership.• Negotiated contractual relationships with suppliers and managed terms & conditions negotiations including costs and payment terms. • Attended trade conferences to foster relationships with current business partners and to seek and develop ideas for new projects.• Guided and mentored up to 6 Program Managers regarding their program portfolios.Accomplishments:• Championed the onboarding of the Professionals Abroad division to provide high quality overseas professional development programs.• Created workload assessment system to set standard for Program Manager scope and determine the need to hire additional staff.• Developed and maintained system of cost control, maximizing margins and mitigating risks.• Created a system for evaluating supplier performance and delivered related feedback. • Led the sourcing of 15 new suppliers, onboarding them to ATA’s program quality standards. • Produced training materials for Program Managers to guide contract negotiation and risk management.

Washington D.C. Metro Area

• Held P&L responsibility for all tours. • Reported on tours’ financial outcomes at monthly Finance Committee meetings.• Maintained a portfolio of tours that expanded to include New Zealand, Australia, Iceland, Ethiopia, Namibia, South Africa, Russia and Finland.Accomplishments:• Designed and implemented a system of pricing and cost control that improved overall tour gross margin by 7-9%, which helped the company pull through the Great Recession.• Championed onboarding and integration of a professional development division to create best practice exchange and professional relationship building.

Washington D.C. Metro Area

• Designed and operated adult educational tours to China, Japan, Vietnam, Cambodia, Thailand, Nepal, India, Bhutan, Mongolia, South Korea, Uzbekistan, Kyrgyz Republic, and Kazakhstan. • Managed all aspects of tour delivery, juggling multiple, simultaneous timelines.• Wrote compelling marketing copy for use in brochures and catalogs.• Negotiated costs and terms with overseas suppliers.• Priced tours and was responsible for each program’s financial success.Accomplishments:• Recruited, hired and managed on-tour staff.• Created the company’s first ever large (100+ participant) educational tour to China.• Led tours of up to 25 participants to China and Vietnam providing cultural context in my areas of academic expertise.

Washington D.C. Metro Area

Designed and operated distinctive adult educational tours to China, Japan and Vietnam, managing all aspects of program delivery and multiple, complex timelines.

Doctor Of Philosophy - Phd, Abd, International Relations And Comparative Politics

Completed all coursework and began work on dissertation on Sino-Vietnamese border trade before choosing to pursue full time employment.

Master'S Degree, Regional Studies: East Asia

East Asian Studies, Chinese

Studied abroad on a self-designed course of study at Qingdao University in Qingdao, China.