Chris Trout Email & Phone Number

Greater Minneapolis-St. Paul Area

• Coordinate and send natural gas procurement RFPs for clients in the Midwest market including Illinois, Minnesota, Iowa, Wisconsin, Missouri, North Dakota, South Dakota, and Montana as well as the Canadian market.• Build Supply Opportunity Assessment document comparing default utility pricing, prior contract pricing, and all submitted bid pricing• Recommend a specific course of action for the client related to contracting natural gas on the Supply Opportunity Assessment• Process the necessary contracting steps, including requesting executables, reviewing contract documents, and offering supplier feedback• Work with a variety of utility programs and options, as well as both fixed and index pricing• Maintain and grow strategic supplier relationships to promote efficient bid and contract transactions• Primary subject matter expert and point of contact within the business unit for Renewable Natural Gas, and Responsibly Sourced Gas opportunities

Plymouth, Mn

• Independently managed and nominated for a portfolio of 73 end user natural gas accounts including municipalities, production facilities and other large volume users• Built and maintained Viking pipeline pool with deliveries to clients as well as to interconnects with Northern Natural Gas Pipeline• Worked closely with procurement team, submitting orders, and executing details of gas delivery and scheduling• Coordinated scheduling and balancing activities with multiple utilities and pipelines• Analyzed volume usage trends and build projection models to report imbalance and penalties for accounts• Daily, weekly and monthly decision making and planning to facilitate procurement and delivery of natural gas

Little Canada, Mn

•Served customers as an attentive, knowledgeable and respectful sales person at the Gun Counter•Specialized in customers new to firearms, framing explanations and recommendations to fit their knowledge level •Sold handguns, shotguns and rifles of many manufacturers and calibers•Maintained an organized store department and contribute to stocking and promotion tasks

Lakeville, Mn

•Served customers at the gun counter and hunting department•Sold guns as well as ammunition and accessories

Prior Lake, Mn

•Coach middle school and high school students at competitive Trap Shooting•Work primarily with new shooters, focusing on safe gun handling and basic shooting skills•Organizational and logistical things as necessary including moving equipment, etc

Bloomington, Minnesota

•Recruited for Rasmussen Online with prospective and enrolling Rasmussen students pursuing certificates, diplomas, associates and bachelors in various programs•Reached out to students requesting information by phone, email and text•Corresponded promptly and concisely to provide information about the school, programs, enrollment process, etc•Counseled student based on their needs, interests and passions to best fit program•Coordinated enrollment activities with prospective students including the application, the entrance exam, transfer credits, the preview course, the financial aid meeting, their schedule, the enrollment agreement and starting classes with Rasmussen College•Diligently took notes to keep appraised of all my active students in an organized way •Participated in team activities such as daily meetings and training, etc

Work From Home

•Scout and find leads for magazine features using forums, social media, as well as industry connections and personal network to find those leads•Coordinate gathering photos and description from potential features and connecting them with editors•Gathered leads for "America's Family Fun Rooms" which printed December 2014•Gathered leads for "Dream Garages and Shops"

Lakeville, Minnesota

•Served customers as an attentive, knowledgeable and respectful gun sales person in the Hunting Department•Specialized in customers new to firearms, framing explanations and recommendations to fit their knowledge level •Sold handguns, shotguns and rifles of many manufacturers and calibers•Maintained an organized store department and contributed to stocking and promotion tasks

Des Moines, Ia

•Sold residential purchase and refinance mortgages over the phone as a consultant by tailoring our loan products to meet their precise needs •Guided potential and existing customers through complicated mortgage industry with patience, sharp product knowledge, and detailed description of options available•Consistent top two performer in my group with average monthly customer satisfaction score of 9.64/10 (2011), 9.46 (2012), & 9.68 (2013)•Frequently recommended by borrowers for my superior customer service and great attitude•Mortgage License number 338162, licensed in Connecticut, Delaware, Washington DC, Maryland, Pennsylvania, Virginia, North Carolina, Georgia, Florida, Alabama, Ohio, Kentucky, Tennessee, Michigan, Illinois, Wisconsin, Minnesota, Iowa, Missouri, Louisiana, Nebraska, North Dakota, South Dakota, Kansas, Texas, Utah, Arizona and California•Delivered professional experience with a positive attitude, organization, and prompt return calls

Newton, Ia

Event Staff for Race Weekends at the Iowa Speedway•Courteously assisted attendants find their seats•Greeted and welcomed guests upon arrival and scanned tickets •Knowledgeable of track facilities and seating•Redirected attendants from prohibited areas

•Wrote blogs about varying automotive topics including new vehicle reviews, market conditions and predictions, and enthusiast trends

•Coordinated and taught the Youth program at Oxford United Methodist Church. •Prepared material, worked with the students and managed activities and volunteers

401K Retirement Plan Specialist· Maintain and organize participant 401k loan history and contributions· Process daily operations within a financial infrastructure for many clients, participants and accounts· Perform transactions and manage accounts based on individuals' designated investment elections· Consult clients with concerns regarding electronic contribution uploads via phone and email· Resolve problems for clients regarding participant 401K loans· Respond promptly and concisely to email and phone messages to provide correct answers· Express myself professionally and accurately to customers via telephone and email· Proficient with computer programs such as Microsoft Word/Excel, as well as FoxPro and dBase programs· Manage multiple tasks across several job functions and prioritize appropriately· Assist in the printing and mailing of 150,000+ participant statements and 5000+ employer statements quarterly

· Coordinated daily operations of rental branch, moving, preparing and renting specific cars to meet reservations· Controlled the rental fleet to maximize customer's satisfaction and branch income· Managed the branch in absence of manager, achieved above 80 percent of customers ranking their rental experience with complete satisfaction during that time· Maintained effectively 25-40% fleet growth over the previous year during December 2007- April 2008· Operated efficiently with just-in-time supply, making sure to keep as many vehicles rented as possible· Maintained relationships with corporate accounts, while discovering information during service and sales calls· Operated proficiently with the auto-dealer business model to provide exceptional service to assigned accounts· Served customers and their needs as a consultant to provide them with the most suitable rental vehicle· Excelled at vehicle upgrade sales with superior product knowledge· Trained three new employees in daily rental operations and sales, as well as working consistently with employees under my direction· Assisted a diverse group of rental customers including corporate and body shop clients· Worked with accounts receivable as well as maintaining a positive balance on all open rental contracts· Recognized by our accountant for dramatic improvement in branch monthly fuel expense by reducing it 50 percent it in just two weeks time· Processed Change in Condition Reports on Enterprise vehicles and property, managing the claims and resolution processes when damage was incurred to our vehicle or building· Learned the details of loss control and insurance while selling Enterprise vehicle protection as well as coordinating our rental efforts in correspondence with auto insurance companies