Senior Customer Excellence Manager
Current
Mar 2022 - Present
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Christopher Truby Email & Phone Number
Senior Customer Excellence Manager at etiCloud
at
etiCloud: digital agility
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Senior Customer Excellence Manager at etiCloud
Location
Greater Sheffield Area, United Kingdom, United Kingdom
Company size
Who is Christopher Truby? Overview
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Quick answer
Christopher Truby is listed as Senior Customer Excellence Manager at etiCloud at etiCloud: digital agility, a company with 18 employees, based in Greater Sheffield Area, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for Christopher Truby.
Christopher Truby previously worked as Senior Customer Excellence Manager at Eticloud: Digital Agility and Customer Excellence Manager at Eticloud. Christopher Truby holds Bachelor Of Arts (B.A.), Transport Design from The University Of Huddersfield.
Company email context
Email format at etiCloud: digital agility
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etiCloud: digital agility
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Profile bio
About Christopher Truby
Experienced IT Account Manager with 15 years of experience within IT Managed Service Provider environments. Striving to be a trusted partner providing guidance, strategy and delivering solutions providing real benefit to my clients.
Listed skills include Telecommunications, Virtualization, Cloud Computing, Vmware, and 27 others.
Current workplace
Christopher Truby's current company
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Eticloud: Digital Agility
6 roles
Christopher Truby work experience
A career timeline built from the work history available for this profile.
Customer Excellence Manager
Jan 2019 - Mar 2022
Account Manager / Sales Operations / Procurement
- Account Management of a core group of clients that I provide consultancy to and develop sales opportunities from.
- Validation and quality control of implementation instructions generated by closed opportunities – ‘Post sale quality control’
- Promotion of adherence to processes established within the business to aid efficiency.
- Knowledge transfer to other members of the sales team in relation to services and products offered.
- Training of staff/apprentices in systems that are used within Central Technology.
- Responsible for bringing Central Technology’s procurement team into the sales department for greater control and oversight over procurement of hardware/software and management of connectivity and telephony procurement.
Sep 2017 - Sep 2018
Account Manager
- Account Management – working with a core group of clients ascertaining IT requirements and ensuring that expectations are met with the needs of their businesses fully considered. A key part of this role has been.
- Identifying solutions to IT requests – preparation of quotes daily in response to both customers and engineer’s specifications.
- Ensured follow up care to the customers’ needs is tailored to their business either through site visits or ongoing business support. I have developed many professional relationships with key clients in this role.
Feb 2009 - Aug 2017
First Line Analyst (Extended Team)
Provided first line support to a range of contract clients requiring support outside of standard working hours, continued my responsibility of being the Subject Matter Expert for the BHS account at CSC. Experience of analysis of processes in the BHS account and undertaking analysis of existing calls to improve customer service.
Sep 2008 - Feb 2009
First Line Analyst
Taking incoming calls from clients from multiple accounts, solving I.T. related problems. Became a Subject Matter Expert for the BHS account. Maintaining the knowledge tools used by colleagues and creating visual guides to aid fault diagnosis.
May 2007 - Sep 2008
Team & coworkers
Colleagues at etiCloud: digital agility
Other employees you can reach at everythingthatis.cloud. View company contacts for 18 employees →
DA
Dylan A.
Colleague at Eticloud: Digital AgilitySheffield, England, United Kingdom, United Kingdom
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MR
Matt Roma
Colleague at Eticloud: Digital AgilitySheffield, England, United Kingdom, United Kingdom
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RF
Rebecca Furniss
Colleague at Eticloud: Digital AgilitySheffield, England, United Kingdom, United Kingdom
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CT
Craig Turner
Colleague at Eticloud: Digital AgilitySheffield, England, United Kingdom, United Kingdom
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LS
Luke Stamp
Colleague at Eticloud: Digital AgilityWorksop, England, United Kingdom, United Kingdom
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RM
Ryan Morales
Colleague at Eticloud: Digital AgilitySan Francisco, California, United States, United States
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MC
Michael Crownshaw
Colleague at Eticloud: Digital AgilitySheffield, England, United Kingdom, United Kingdom
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AM
Andrew Mercer
Colleague at Eticloud: Digital AgilityRotherham, England, United Kingdom, United Kingdom
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GF
George Farrow
Colleague at Eticloud: Digital AgilitySheffield, England, United Kingdom, United Kingdom
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BF
Baden Fixter
Colleague at Eticloud: Digital AgilitySheffield, England, United Kingdom, United Kingdom
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Dylan A.
Colleague at Eticloud: Digital AgilitySheffield, England, United Kingdom, United Kingdom
View →
MR
Matt Roma
Colleague at Eticloud: Digital AgilitySheffield, England, United Kingdom, United Kingdom
View →
RF
Rebecca Furniss
Colleague at Eticloud: Digital AgilitySheffield, England, United Kingdom, United Kingdom
View →
CT
Craig Turner
Colleague at Eticloud: Digital AgilitySheffield, England, United Kingdom, United Kingdom
View →
LS
Luke Stamp
Colleague at Eticloud: Digital AgilityWorksop, England, United Kingdom, United Kingdom
View →
RM
Ryan Morales
Colleague at Eticloud: Digital AgilitySan Francisco, California, United States, United States
View →
MC
Michael Crownshaw
Colleague at Eticloud: Digital AgilitySheffield, England, United Kingdom, United Kingdom
View →
AM
Andrew Mercer
Colleague at Eticloud: Digital AgilityRotherham, England, United Kingdom, United Kingdom
View →
GF
George Farrow
Colleague at Eticloud: Digital AgilitySheffield, England, United Kingdom, United Kingdom
View →
BF
Baden Fixter
Colleague at Eticloud: Digital AgilitySheffield, England, United Kingdom, United Kingdom
View →
2 education records
Christopher Truby education
Bachelor Of Arts (B.A.), Transport Design
Education record
St Mary'S Catholic High School
FAQ
Frequently asked questions about Christopher Truby
Quick answers generated from the profile data available on this page.
What company does Christopher Truby work for?
Christopher Truby works for etiCloud: digital agility.
What is Christopher Truby's role at etiCloud: digital agility?
Christopher Truby is listed as Senior Customer Excellence Manager at etiCloud at etiCloud: digital agility.
Where is Christopher Truby based?
Christopher Truby is based in Greater Sheffield Area, United Kingdom, United Kingdom while working with etiCloud: digital agility.
What companies has Christopher Truby worked for?
Christopher Truby has worked for Eticloud: Digital Agility, Eticloud, Ct Ltd, Central Technology, and Csc.
Who are Christopher Truby's colleagues at etiCloud: digital agility?
Christopher Truby's colleagues at etiCloud: digital agility include Dylan A., Matt Roma, Rebecca Furniss, Craig Turner, and Luke Stamp.
How can I contact Christopher Truby?
You can use AeroLeads to view verified contact signals for Christopher Truby at etiCloud: digital agility, including work email, phone, and LinkedIn data when available.
What schools did Christopher Truby attend?
Christopher Truby holds Bachelor Of Arts (B.A.), Transport Design from The University Of Huddersfield.
What skills is Christopher Truby known for?
Christopher Truby is listed with skills including Telecommunications, Virtualization, Cloud Computing, Vmware, Account Management, New Business Development, Photoshop, and Managed Services.
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