Growing up in an entrepreneurial business founded by his father in 1964, Christopher went from sweeping floors to becoming President & General Manager of Lakefront Lines/Coach USA. He helped grow our business into a $38.9 million enterprise alongside his father and five siblings. Managing the family business through a generational transition, private equity ownership, and then to a publicly traded company, Christopher learned firsthand the challenges of scaling, operating, and exiting a successful business enterprise – and has a passion for sharing the wisdom he has gained in a lifelong career as a visionary and performance-driven executive.In 2016, Christopher founded Crossroads Advisers with a mission: to share lessons learned from business transition and succession/exiting with other business owners from a Business Owner’s Perspective. Today, Christopher is also part of Legacy Business Advisors. 1. BUSINESS TRANSACTION ADVISORY • Sell-Side• Buy-Side• Business Valuation2. PRE- BUSINESS TRANSITION PLANNING• Capitaliz Business Transition System • Succession• Exit• Business growth & preparation planning

- Helping advise closely-held and family-owned companies on Business Succession/Exit and Continuity Planning- Developing plans to move companies from 80% of non-transferable businesses to 20% of business ready for successful exit or transition- Providing specialized industry expertise and consulting in all aspects of passenger transportation operations and management- Business valuation services

What We Do:** Advisory / CEO Boards** Business Coaching** Strategic / Business Planning** Business Challenges, Opportunity, Inquiry & Interchange** Business Transition Planning (Succession & Exit)** Business Continuity / Contingency Planning

• Commercial property management and development• Residential construction• Commercial and Residential Development & Leasing in Cuyahoga County

• Managed all daily operational functions, business development, and supervision of 4 terminal locations• Managed a fleet of 200+ vehicles in 4 satellite terminals and 400+ team members• Achieved strong revenue and profit, resulting in a $38.9M+ company• Increased contract revenue from 3% to 21% and charter revenue by 6%, in addition to creating recurring revenue streams and Formulated fiscal budget, Full P/L, and segment analysis• Established an excellent reputation for building long-term business relationships while retaining and expanding key contracts for over 25 years, which generated over $280M in sales• Provided unique business insights and creative thinking that exploited opportunities and competitive advantages in building an entrepreneurial venture to successful sale of the business• Piloted organic growth and acquisition opportunities that expanded into new markets and grew revenues by 10-20%• Captured multi-million dollar contract accounts that built contract revenue from 3% to 21% and generated over $280M• Controlled a fleet of 200+ vehicles across four terminals, which traveled over 10 million miles annually• Developed short- and long-term strategies, including implementation of tactics to expand fleet by 14% and the launch of 10 new services • Evaluated, selected and deployed new software/hardware and fleet telematics that improved operational efficiencies by 2-3% and cost reductions of 3-5%

• Provided leadership and direct strategic support to multiple departments• Directed administration and supervised contract service business segment• Identified, explored, and captured profitable multi-million dollar accounts• Fueled a robust contract revenue stream that equated to 21% of total revenue, along with managing transportation contracts regionally• Ensured ADA compliance for all 4 remote facility locations, contracts, motor coaches, vans, minibuses, drivers, and dispatchers• Managed vehicle acquisition for all passenger contracts

• Led all day-to-day operations of airport and contract service business segments • Provided leadership and strategic support to Senior Management for growth and new business development of Airport Operations and Contract services• Managed 5 intercity bus routes, including a fleet of 35 vehicles, servicing Cleveland Hopkins International Airport and Akron-Canton Regional Airport • Initiated contract service business segment and orchestrated the groundwork for driving growth and development of contract service opportunities, diversifying revenue stream and reducing seasonal revenue swings• Coordinated special event ground transportation demands (presidential debates, professional all-star events, conventions, ground breaking ceremonies, etc.)