Christopher Villela Email & Phone Number

Magalia, CA, US

Auburn, California, United States

Paradise, CA

• Provide guidance, direction, and specialized assistance for the resolution of difficult project control problems.
• Analyze, evaluates, and forecasts current status against an established baseline schedule.
• Evaluates the impact(s) of design or construction changes and schedule slippages.
• Reports status of schedule to appropriate project and company management as well to the client.
• Develop and maintain critical path logic networks and bar charts utilizing data analysis methods.
• Accumulate and accessed historical data, such as performance experience, for use in maintaining a realistic basis for future planning and forecasting.

Chico, California Area

• Completed QA Integration, Functional, Performance and Acceptance testing for SaaS Based ERP.
• Researched new tools and technologies that could be used by the quality assurance team.
• Coordinated with systems partners to finalize designs and confirm requirements.
• Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff.
• Consistently met deadlines and requirements for all production work orders.
• Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access.

Santa Clara, CA

• Completed delivery service and infrastructure projects for Solenis, LLC and Applied Materials, Inc.
• Directed all phases of End User Computing support and System Center Configuration Management 2012 projects, from initiation to closure.
• Maintained service level agreements at an average percentage level during a 2-year period at above 95% for all Desktop Services, and Asset Management teams in North America.
• Developed monthly executive presentations and reports to facilitate project evaluation and process improvement.
• Directed planning, budgeting, vendor selection and quality assurance efforts.
• Supervised the work of 30 team members, offering constructive feedback on their work performance.

Santa Clara, California

• Support and Incident Engineering for Applied Materials, Inc. and Microsoft, Inc.
• Accomplished onsite lead responsibilities and guided offshore team in Hyderabad for incident engineer support.
• Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff.
• Ensured network, system, data availability and integrity through preventative maintenance and upgrades.
• Consistently met deadlines and requirements for all Incident Engineering System projects.
• Mapped process activities to desired outcomes to rectify operational inefficiencies.

Ridgecrest, CA

• Technical support for banking applications, general ledger, and SQL Database.
• Administrator for electronic data systems for corporate location and 13 satellite offices.
• Project Lead for planning and implementation of electronic data systems and storage area network.
• Completed Operational and Financial Office operations using OPEN VMS and ALPHA Systems.
• Wrote and monitored electronic data systems disaster plans and security policies.
• System Administrator for Win2003 servers, EMC SAN, HP Optical Juke Box Storage and Microsoft SQL servers.

B.S. Business Administration, Management Information Systems

Activities and Societies: Management Information Systems SocietyB.S. Business Administration, option in Management Information Systems.

A.A. Social Behavioral Science, Social Science And History

Activities and Societies: Public Speaking, Debate TeamAA Social Behavioral and General Education Graduated May 2000