Chris Warnecke Email & Phone Number

Nashville, TN, US

Nashville, Tennessee, United States

Nashville, Tennessee, United States

• Worked alongside artist management to deliver in-person VIP experiences for touring artists
• Managed each project from start to finish including concept, ticketing, merchandise sourcing, venue production advance, fan communication, day of experience, and program settlement
• Leveraged industry experience to make entire process as smooth as possible for all involved

Nantucket, Massachusetts, United States

• Project managed aspects of 5-7 job sites under varying degrees of construction and 10+ managed properties including permitting, materials procurement, caretaking, and other requests as needed
• Served as COVID compliance representative performing daily job site checks for compliance with town, state, and federal regulations and mainting proper logs and documentation

Nashville, Tennessee, United States

• Cultivated relationships with and provided strategic business counsel and analytic tools to independent music venues and promoters until company downsized due to COVID-19 pandemic
• Pivoted to assist business at initial signs of COVID-19 impact by supporting creators with communications and refund strategy surrounding unprecedented number of postponed and/or canceled events

Nashville, TN

• Directed and facilitated smooth execution of all ticketing operations from pre-sales through onsite distribution and settlement for six Country Nation music festivals with up to 60K attendees
• Mined RFID data, conducted comprehensive year-over-year market analysis, and evaluated customer ticketing feedback to forecast and propose plans for elevating festival experience and growing revenue
• Conducted daily ticket count analytics and delivered reports with data-backed improvement recommendations to 12 department leaders, executive team, and board of directors
• Served as primary point of contact from initial ticket on-sale date through festival conclusion, anticipating and resolving internal staff inquiries, customer needs, and vendor issues in friendly, timely manner
• Promote team-centric culture by leveraging athletic coaching experience to balance diverse personalities and priorities among internal team, executive leadership, and vendors
• Coordinated festival ticketing builds across multiple platforms (Ticketmaster and Front Gate Tickets), ensuring consistent process and policies as well as unified messaging across all channels

New York, NY + Nashville, TN

• Recruited to facilitate development of ticketing system upgrade and manage ticketing fulfillment team for fan-club-based ticketing platform that served touring artists
• Leveraged existing festival ticketing proprietary platform to create centralized solution with integrated admin, point of sale (POS), and access control functionality that, increased efficiency and reporting accuracy
• Hired, onboarded, and mentored four in-house operations employees to elevate customer serviceKEY SUCCESS: Launched company’s music festival entity, successfully pitching artist representatives and 3 Floyd’s Brewing Co.

Crozet, VA

• Managed needs for top-tier artist fan clubs and festival ticketing platform, focusing on special projects, forging strong relationships with artists, agents, promoters, and box office managers to create unique.
• Worked closely with creative team to build and implement comprehensive marketing plans that aligned with client needs and budgets
• Served as ticketing operations manager and venue box office manager, streamlining operations for Ultra Music Festival, Movement Festival, Target World Challenge, and Jamboree in The Hills
• Partnered with vendor to develop and implement 3-D lenticular ticket for Ultra Music Festival reducing counterfeit ticketing, protecting fans from fraud, and increasing profit margins
• Fulfilled unique ticketing and on-site requirements for AT&T National PGA Tour tournament that hosted 40,000 attendees per day at Congressional Country Club
• Earned two promotions after joining company as ticketing customer service representativeKEY EVENT: Dave Matthews Band’s Concert for Virginia Tech: Spearheaded ticketing logistics for welcome back concert for 50,000+.

Charlottesville, Virginia Area

• Coached water polo club athletes with diverse ability to success by adapting coaching style to meet player needs, and instilling team-focused leadership qualities that promoted ethical competitive spirit Honors:
• 4-time Collegiate Water Polo Association Divisional Coach of the Year