• Conduct thorough classification reviews, ensuring eligible inmates have opportunities to participate in program service offerings per classification policies.• Develop detailed classification reports, outlining inmate histories, present situations, and future plans to inform staff effectively.• Advise, collaborate with and oversee the classification board, contributing to recommendations for appropriate inmate placements within the facility.• Act as a point of contact for inmate inquiries, facilitating communication between inmates and other departments to resolve issues.• Correspond with external agencies, particularly those related to criminal justice, to obtain information on inmates' work history, social and educational background, and current status.• Organize and maintain inmate records relevant to classification, ensuring compliance with established facility policies and procedures.• Conduct interviews with inmates, adhering to relevant facility guidelines to gather information for classification reviews and reports.• Perform various Criminal Justice Information Systems (CJIS/CORI) inquiries for classification reviews/reports.• Assign inmates a classification/security level based on relevant information gathered through various internal and external departmental collaboration.

• Responsible for interviewing inmates to obtain information relative to their personal and criminal history and future plans; cataloging and reporting information such that it is readily accessible to staff engaged with each inmate.• Maintained accurate files on each inmate in relation to the authorization, accumulation, and tabulation of the inmate’s Earned Good Time.

• Dispatch emergency services concerning Fire/Mutual Aide, Bureau of Criminal Investigation and K9 Units to town within Plymouth County. • Performed various Criminal Justice Information Systems (CJIS/CORI) inquiries for new inmates, Bureau of Criminal Investigations and K9 Officers.

• Provided job coaching services, support and assistance to 40-50 individuals to help them find and maintain employment.• Maintained relationships with community agencies and local employers on behalf of clients, including Target and TJ Maxx to create new employment opportunities.• Managed educational support processes for 15-20 clients per week, including college applications and GED program assistance. • Coordinated mental health support for clients with various health professionals, including administering medication and emergency intervention as needed.

• Created and taught lesson plans for various ages ranging from toddler to school age. • Ran and organized various classrooms of 10-20 students.