Lead Functional Consultant
CurrentConduct meetings/workshops with subject matter experts and other stakeholders Create requirements documents, fit-gap analysis, test plans, training materials, and manageproduct backlogs Be responsible for risk assessment, as-is and to-be processes, and gap fit verification Provide business process consulting to help define the problem, propose and create thesolution Lead discussions with the client and project teams during the Project Design meetings Lead train-the-trainer sessions for the configured client solution. Guide teams on project processes, deliverables and contribute to the proposal development,client training and internal capability building, as well as help detail the project scope Define the design sessions and workshop agendas and meetings Perform advanced configuration and customization of the Dynamics 365 solution,test functionalities, create workflows and manage security roles/privileges to meet crossfunctional requirements Work with clients to develop new business processes that leverage D365 CRM best practices Provide advisement to client key users who are responsible for managing and delivering CRMrelated services to their teams Use proven methodologies to deliver successful projects, including industry best practices Ensure that there is a formal process in place for testing and issues resolution; Drive the team toresolve all issues identified during the testing and QA phases