Matthew Christopher Wee

Matthew Christopher Wee Email and Phone Number

Senior Service Delivery Manager (ITSM) @ NTUC LearningHub
Singapore
Matthew Christopher Wee's Location
Singapore, Singapore, Singapore
Matthew Christopher Wee's Contact Details

Matthew Christopher Wee personal email

Matthew Christopher Wee phone numbers

About Matthew Christopher Wee

I am an accomplished IT leader and technology strategist with over two decades of experience in managing and optimizing IT operations, Cloud infrastructures, Data Centers, and advanced technology environments. My career is built on a foundation of deep technical expertise and strategic vision, complemented by a solid educational background, including a Master of Business Administration (MBA) and specialized skills in ITIL management, Security, and People Management.With a broad and comprehensive understanding of Computer Science and Information Technology (IT), I have developed extensive knowledge in Systems Architecture, Cloud Computing, Information System Security (CISSP), and compliance frameworks such as ISO 9001 and ISO 27001. My expertise also spans High-Performance Computing (HPC), enabling me to deliver robust and scalable IT solutions that drive business growth and operational efficiency.Throughout my career, I have demonstrated an exceptional ability to lead IT and business transformation initiatives, providing solution architecture, operations, service delivery, and consultancy services to multinational corporations across the Asia Pacific region. My current focus includes managing complex system architecture, overseeing Data Centre and Security Operations, and implementing best practices in Service Management.I possess a strong track record in driving corporate-level IT changes that result in significant productivity gains and cost savings. My experience in business process engineering, change management, and control mechanisms has consistently led to improved organizational performance and technological advancements.As a highly motivated and hands-on technical leader, I have proven my ability to design, build, and lead high-performing teams that deliver innovative solutions while maintaining the highest standards in IT Operations. My experience in senior leadership roles, including IT Director and Deputy Chief Information Security Officer (CISO), has equipped me with the strategic acumen and operational expertise necessary to excel in an IT Director role.Core Competencies:Enterprise Infrastructure Service Delivery & OperationsBusiness Process Engineering / Re-Engineering & OptimizationStrategic IT Planning & GovernanceProject & Program ManagementIT Risk & Compliance ManagementCyber Security Strategy & Leadership (CISO)Cloud & Data Centre ManagementITIL & Service Management Best Practices

Matthew Christopher Wee's Current Company Details
NTUC LearningHub

Ntuc Learninghub

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Senior Service Delivery Manager (ITSM)
Singapore
Matthew Christopher Wee Work Experience Details
  • Ntuc Learninghub
    Senior Service Delivery Manager (Itsm)
    Ntuc Learninghub
    Singapore
  • Ntuc Learninghub
    Senior Service Delivery Manager (Itsm)
    Ntuc Learninghub Sep 2022 - Present
    Ntuc Union House
    • Deputy Head for Infrastructure & Operations Department• Manage Infra Cloud, Network & EUC Team for Day 2 Operation Activities• Manage Service Operations with Application Team & Business Units on System Rollout Activity & Planning• Design Business IT Solutions to enhance IT Operations and Business Activities using Monitoring & Ticketing Systems• Enhance IT System Processes and Procedures SOP to ease Business Operations & Maintenance• Manage & Track IT CAPEX & OPEX expenses in both Project & BAU Operations• Manage & Conduct Disaster Recovery, BCP Drills & TTX Exercise in Infrastructure & Operations• Manage, Track & Remediate System Security Vulnerabilities• Perform Role as Incident Manager for High Severity Applications & Infrastructure Incidents• Project Rollout & Implementation for Site 24x7 System Monitoring Platform using Manage Engine• Project Rollout & Implementation for System Patching using Manage Engine• Project Rollout & Implementation for Ticketing System & Asset Tracking using Manage Engine• Manage Team KPI and SLA• Manage Vendors, Service Level Agreement (SLA) & Contracts• Identify, Track & Coordinate Risks & Problem Management for Infrastructure & Application Systems• Review of Processes, SOP & Regulatory Requirements for Audits• Lead for Business Continuity Management Committee (BCM)• To perform Technology Feasibility Study with Latest Technologies with Vendors to propose Infrastructure enhancements

Matthew Christopher Wee Skills

Virtualization Itil Vmware Microsoft Technologies Active Directory Data Center It Service Management Microsoft Exchange Servers Cloud Computing Microsoft Servers Microsoft Cluster Microsoft Network And Access Service Role Dns Hyper V Windows Server Linux Tcp/ip Vmware Esx Microsoft Hyper V Microsoft Sql High Availability Vmware Technologies Vmware High Availability Xen Cloud Platform Hybrid Cloud Windows Security Ibm San Hp Server Hardware Hp Blade Dell Poweredge Servers Dell Switches Dell Openmanage Juniper Switches Windows Scripting Cloud Security Itil V3 Foundations Certified Mcsa Scrum Linux Kvm Opennebula Eucalyptus Microsoft Azure Cloud Platform Cloudera Hadoop Firewalls Networking Dhcp San Security System Deployment

Frequently Asked Questions about Matthew Christopher Wee

What company does Matthew Christopher Wee work for?

Matthew Christopher Wee works for Ntuc Learninghub

What is Matthew Christopher Wee's role at the current company?

Matthew Christopher Wee's current role is Senior Service Delivery Manager (ITSM).

What is Matthew Christopher Wee's email address?

Matthew Christopher Wee's email address is ch****@****ail.com

What is Matthew Christopher Wee's direct phone number?

Matthew Christopher Wee's direct phone number is +65938*****

What are some of Matthew Christopher Wee's interests?

Matthew Christopher Wee has interest in Social Services, Microsoft Technologies, High Availability, Civil Rights And Social Action, Hyper V, Cloud Stoage, Reading, Vapps And Xen Cloud Platform, Science And Technology, Microsoft Clustering.

What skills is Matthew Christopher Wee known for?

Matthew Christopher Wee has skills like Virtualization, Itil, Vmware, Microsoft Technologies, Active Directory, Data Center, It Service Management, Microsoft Exchange, Servers, Cloud Computing, Microsoft Servers, Microsoft Cluster.

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