Chris Whiteman Email & Phone Number

Charlotte, North Carolina, United States

Pineville, North Carolina, United States

Charlotte, North Carolina

Formula One Imports experienced staff offers full auto service and repairs for all makes and models specializing in Mercedes, Audi, Volkswagen, BMW, Bentley, Ferrari, Aston Martin, Lotus, Lexus, and Porsche motorcars. Our foreign car repair mechanics are located at our Charlotte dealerships. They are highly trained and experienced with the service and.

Charlotte, North Carolina Area

Ascertaining the client's automotive problems and services by listening to their description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules. Keeping the client updated on the status of their vehicle.

Charlotte, North Carolina Area

Managed the day to day operations of Charlotte's only automotive shop with the proper tools and factory race-winning experience to keep your Italian, German or British car operating in top form. As the Service and Sales Manager of a growing service facility I am responsible for our service writing, parts procurement, retail vehicle sales, inventory.

The Internal Service Manager is the liaison between the sales and service departments. The primary role is to effectively process new & pre-owned vehicles in the Service Department in addition to solving customer's concerns regarding post sales issues. This is achieved through collaboration between departments, team leadership, strong negotiation and.

Achieved profitabiliy through listening and addressing customer's needs, applying strong negotiation skills, and maintaining customer saisfaction and retention by following a strict follow up regimen. Took the initiative to assist with the purchasing and marketing of the pre-owned inventory and assisted with the acquisition and transfers of the new car.

Charlotte, NC

Took the initiative to assume this position with little background when the existing managers unexpectedly took new positions at a competing franchise. Essensially trained myself through "baptism by fire". Developed our Pre-Owned Department into the region's leading volume retailer for calendar years 2007 and 2008. Oversaw the new vehicle ordering process.

Instrumental among a five member team to write the proposal that Rick Hendrick himself would present to BMW AG to acquire the MINI franchise. Of the twenty six dealers considered, Hendrick BMW was selected for one of the five new MINI franchises that year.

Spearheaded the creation of a pilot training program for new agents. Trained groups of up to forty new trainees at a time from nine branch offices while identifying unqualified candidates. Supervision of this program greatly increased our new agent initial productivity and employee retention.

Supervised the installation, service, and administration of the entire Southeast region. Served as the primary contact between the company and the customer. Personally accountable for maintaining the complete customer satisfaction of our region.

Enrolled in Carmax's mentoring program to directly train new salespeople and present Features and Benefits seminars to the sales force.

Retail sales representative of new and pre-owned inventory

Bachelor Of Arts, Speech And Communication

Activities and Societies: Lambda Chi Alpha FraternityBachelors Degree in Speech and Communications, specific focus on public relations and.

Graduate, General Studies

Graduated High School in 1991