Christopher Williams Email & Phone Number

Chouteau, Oklahoma, US

Columbus, OH, US

• Provided marketing and branding consultation to cross-functional teams, contributing to an increase in candidate engagement and brand awareness.
• Implemented talent sourcing strategies resulting in an increase in candidate visibility and a decrease in time-to-hire.
• Developed and executed targeted sourcing campaigns including alternative sourcing strategies, market intelligence, and various technologies to build strong candidate pipelines.

Columbus, OH, US

• Developed extensive pools of highly qualified, diverse candidates to fill current and future needs.
• Partnered with internal teams across four states to assist with researching talent markets to determine supply vs demand, competitor intelligence, and best places to find talent.
• Led recruiting process changes and helped create and develop new external relationships with campus and diverse organizations to fill evolving hiring needs.

St. Louis, Missouri, US

• Successfully implemented a referral source strategy including Colleges/university, job fairs, print advertising, Internet recruiting, employee referrals, social media, and other sources increasing quality hires and.
• Built strong external relationships with key community partners in the area resulting in a steady flow of top-tier candidates and a diverse talent pool.
• Received multiple awards and recognition for outstanding performance in Talent Acquisition, including an "Exceptional Achievement Award" for being a leader in employee retention, female promotions, minority promotions.

St. Louis, MO, US

• Successfully trained and developed a team of up to 16 employees, leading to an increase in sales and customer satisfaction year over year.
• Executed an employee development program that improved job satisfaction and motivated employees to achieve their full potential.
• Managed a fleet of vehicles, ensuring timely maintenance and cost-effectiveness, which contributed to a reduction in operating costs.
• Developed marketing strategies that increased brand awareness and generated new business, resulting in increased market power versus other providers within my area.
• Focused on future planning by creating a strong business plan outlining goals and objectives for overall operational success.
• Awarded outstanding sales and services achievements for monthly and quarterly success.

St. Louis, MO, US

• Consistently motivated employees to perform at their highest level and successfully cultivated a positive work environment.
• Successfully executed operations strategies, resulting an increase in customer acquisition and more than doubling earnings. Additionally, won several awards for exceptional performance in sales and service.
• Voted by peers "Branch Manager Most Likely Wanting to Work For".

St. Louis, MO, US

• Executed branch operational plan that improved overall sales and service while reducing costs.
• Mentored and developed high-performing sales professionals new to the organization.
• Improved branch customer satisfaction ratings as demonstrated through random customer feedback surveys.

St. Louis, MO, US

• Demonstrated strong business acumen.
• Increased rental collections through analyzing data and implementing targeted strategies.
• Provided a high level of customer service by assisting customers and assessing their rental needs in person and/or by phone.

St. Louis, MO, US

• Empowered to make business decisions that greatly affected my career as well as the bottom line.
• Helped develop new business and maintain current business relationships.
• Learned to understand cost control and reading branch’s P&L statement.
• Delivered superior customer service.
• Learned proper sales techniques to problem solving and conflict management.
• Learned how to mentor, train, develop, manage, and promote a staff of my own.

St. Louis, MO, US

• Took incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
• Provided a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
• Cleaned vehicle interior and exterior by hand or by operating washing equipment when needed
• Performed various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer.